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per nightHugh Michael - Verified booking
Cheviot Cottage.
On arriving at the cottage, I was surprised to find that the cottage was in the far-right hand corner of the courtyard down a little side lane, the photos on sykes website did not indicate this. Entering the property was a pleasant surprise with what looked like new carpeting. We unloaded the car and then set about unpacking, there is no where apart from the fridge to store any food, looking round the kitchen area I spotted grease and dirt on the extractor hood with writing in the grime. This clearly has not been cleaned for a long time, also cobwebs hanging from the cupboard to the left. On returning to cottage on Wednesday evening at first glance it looked as though someone had been into the cottage as the grease and grime on the extractor looked as though it had been cleaned unfortunately when I switched on the light this was not the case Front Door. When the door was closed and locked daylight can be seen all the way down the lock side of the door, this also rattled in the light breeze and was very drafty, I have to say this is also a security issue as the gap was such that the locking mechanism as very little purchase on the frame. Another large cobweb hanging from the picture to the right of the door. Bathroom. This would appear to have been recently refurbished and was very clean, on attempting to use the shower as there were no instructions for use on the information leaflet I turned on the water flow and could see that the temperature was set to 40 degrees, the water ran cold for a while whilst the boiler was heating the water, once up to temperature I got into the shower as it should regulate itself, it didnât, the water ran hotter and hotter until the boiler kicked out and the shower then ran cold, this process kept repeating until I eventually gave up on the shower as I was going to get scalded, so no more showers for the rest of our stay. Scenic view from widow seats, This is spoiled by the failed glazing units in both the seated windows as the have condensation in the units from late afternoon to Late morning. WIFI. Although it was stated on the website that Wi-Fi connection was intermittent due to the location, the information sheet indicated to Wi-Fi names and passwords, neither of these came up when trying to log in, a name did come up and I suspected it was the small white router on the bedside cabinet, success this had a password on the bottom of the unit, I managed to access the Wi-Fi however there was no internet available, this stayed the same for the remainder of our stay certainly not intermittent. Central heating, no instructions for the use of central heating and as this was in the corner down the lane did not get any sunshine worth mentioning so tended to be rather cool in the cottage, heating came on automatically in the mornings as we were getting ready to go out and then for a very short period at around 6:00pm. Outside. The dark courtyard and the lane where our cottage was located, had outside lighting fitted however during our stay this never came on at any time, no switch inside the property operates these lights, so have to assume the owner has control of these and they just arenât working. Seating area to rear with table and chairs. This was like a bombsite; timber has been sawn up into logs and left lying around strange as there is no log burner on the property. Two wheel barrows left to patio area along with various other garden tools, a pile of masonry, a partly filled excavation and two planters with weeds, looking along the backs of other cottage the seating areas were pleasant with established planters and no building mess. On Thursday morning we decided we would pack the car and leave a day earlier as we were due to leave on Friday morning and both needed to get home and get a shower. I have photos of all these issues and will forward them if you can send me an email address
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Michael - Verified booking
The Vault house is in a great location with all local amenities on your doorstep.
The welcome pack was a lovely surprise and even our dog was treated. The property was spotless and the decor and furniture was of a high standard. The beds were very comfortable with good quality linen and pillows. The outside area was a great addition and fantastic for families, BBQâs and guests with dogs. We have a couple of negative points being when we stayed the weather was very good and the property gets warm. The bedroom window opens up onto a gangway at the side of the house which we was not happy leaving it open while sleeping. A couple of fans in the property would probably resolve this issue. The last point was more of an inconvenience than a negative as the outside area cannot be accessed directly from the property so you have to go out the back door onto the side street to enter from the side gate. This meant locking up every time we went to the garden. Like I said itâs an inconvenience more than anything else. I would definitely recommend the Vault House to anyone looking for a relaxing break that is in a great location to explore the wonders of Northumberland.
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Cara - Verified booking
This could be an amazing place to stay if the owners spend a bit of money.
There is a date stone outside the property from 1992 and there have clearly been no updates since then!!! The interior is old and fusty, and in a big bathroom, no shower! Such a shame as the cottage is based on a complex of old farm houses and barns - there used to be an indoor swimming pool and bistro and gym which are all closed up and have been for some time (so the locals say). The description on the Sykes website made it sound like it was a little cottage on its own. This could be a perfect place for a few family groups to book and go on holiday together. Our cottage had a lovely private courtyard to sit outside in the sun. Other cottages have the same and some have gardens. Based just 2 miles from Wooler itâs in a great location - all the tourist spots were half an hour away in different directions. I just hope the owners read this and realise that they are sat on a goldmine and with a bit of investment and better advertising Akeld Manor and Cottages could be wonderful!!!
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Mark - Verified booking
A nice property, but some issues that could be easily addressed.
The unusual room layout means that light from the kitchen floods in to the Vault bedroom due to a high window on the shared wall. Not good if you go to bed before others. Blackout blinds would help. The vault door itself lets through a surprising amount of sound, some carefully placed insulation would help here. The initial impression is of a decent level of cleanliness, but if you pull out a bedside unit to retrieve a dropped ring as I did this level does not extend far. This issue was apparent elsewhere in the house, a deep clean is needed. The dining chairs are in a poor condition, basically starting to fall apart. This needs attention, for safety reasons if nothing else. Although it didn't impact us, the radiators in the living room urgently need securing. The wall brackets for them have been incorrectly fitted and they would come away from the wall easily.
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Milena - Verified booking
We just got home from the most relaxing stay at most the most beutiful cottage at the most beautifull surroundings.
The pictures on the listing doesn't do it justice. The cottage is spacious and cosy and we had everything what we needed and more. On arrival we were greeted with kind and toughtfull gift - delicious local butter, honey, bread and milk and cold prosecco and beers. Every room is perfect , the beds are very comfortable and the hot tube takes the whole experince on another level. We loved the view from the garden and the piece, quite and calm surroundings .The cottage is suitable for all ages - it is all fenced and secure if you have young kids and it is all on one floor if you have older or strugguling with stairs members of the family. We loved the little library at the lounge and the alexa in the kitchen.Thank you for creating this amazing space , we will be back.
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