David - verified booking

"Very disappointing. The owners seemed not to care. As requested we phoned the owners in the week before our arrival to say that although we were booked from the friday we would not in fact arrive until the saturday. They said that they would be away on saturday at a wedding in Scotland but would make sure that "someone" would be on site to welcome us, show us around, and deal with any issues. Nobody was there. We saw the owners once just before we left at the end of our stay. The hot water ran out after 24 hours. We discovered that the hot-water heater had been turned off. The kitchen was minimally equipped. For example there was no frying pan, and barely sufficient crockery for six. There was a bbq (as advertised) but it lacked a gas tank. The clothes drier seemed not to work and there was no operators manual. Several light sockets lacked a bulb, the tv connection was faulty (I fixed it), the heating was difficult to figure out and control, There was no explanation of how the power remotely controlled gates worked. The resident dogs regularly used the back lawn as a toilet (good job there were no children in our party). The comments in the guest book mentioned many of these same issues, which suggests that the owners should have been aware of these deficiencies but didn't do anything about them.The rent was increased for that week, it being the UK half-term, which made the deficiencies harder to accept.It's a pity. The location is excellent, and the rural ambiance is delightful."

Samantha - verified booking

"Graeg Neuk was a lovely place to stay.OVER All: The holiday let was freshly decorated and had everything and more that we could ever need.Decor: Really lovely. You could tell the owner put time and thought into this house.Living room: Big and comfortable with television.Dining room: Great and also had 2 large comfy chairs for watching television or listening to music. This became our 'go to' room.Kitchen: Fantastic. Everything I might need from good pans to white goods and all in great condition! So refreshing to find this.Equipment: We had a bit of trouble trying to turn the heating system off at the times we didn't need it. Also, we'd like to see the actual bath/shower freshened up a bit. Bathroom was fine.Cleanliness: Very clean.Location: Newbiggin-by-the-Sea. Perfect. The cottage was on a quiet street, Just a short walk from the beach front. Near shops and restaurants. We never had to drive more than 30 minutes to get to lovely Northumberland highlights for a day out. There's so much to see.We'd definitely recommend and we'll return some time."

Aileen - verified booking

"The 'house' was not at all suitable for a dog as the living room was upstairs and dogs were not allowed upstairs.The downstairs bedroom had no windows so was dark and airless.The upstairs bedroom was too light. The blinds on the window were useless and there was a street lamp outside. The velux windows had blinds on them but it was impossible to reach them so they were uncovered all the time.There was no dishwasher which is fair enough but there was no draining board to put the washed items.With a wet dog and child, it would have been a good idea to come and go through the utility room but then the dog (and the rest of us) would have had to go through the downstairs bedroom (which was not allowed).I would not describe the house as 'end of terrace'. It was more like a garage conversion!It looked very modern and attractive inside but was really not very user friendly."

Trina - verified booking

"I very spacious cottage that was well equipped for our stay. Personally we found the mattress too soft. And in the age of technology, wifi would have been a huge advantage. However, the beach was lovely and was only a few minutes walk. We took a stroll one evening and were amazed at the amount of jellyfish!! (We had never seen so many). There is a pele castle across the road from the house and whilst there we had a leaflet pushed through about archeologists doing survey work in the nearby areas surrounding the castle. (Very exciting). We had complimentary tea,coffee, milk and chocolate upon arrival, which was lovely, as well as bottles of water per person. It had the added bonus of stair gates which was fabulous when having twin two year olds."

Mrs Pauline Fincher, Aylesbury, Buckinghamshire - verified booking

"The weather was unexpectedly warm. Northumberland is a beautiful county and we covered most of the roads in the Northumberland National Park during our week. The Railway Inn was barely a 5 minute walk from the cottage and has a good menu.The houses and gardens at Wallington and Cragside (both National Trust) were spectacular. You could spend a whole week exploring just these properties as the gardens are extensive and both have plenty of woodland walks. Kielder Water and Forest are not too far away but I would advise sticking to the main roads rather than the forest drive. Ford and Etal area is very picturesque and the thatched Black Bull in Etal is well worth a lunch stop."