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per nightKevin - Verified booking
Disappointed with description as cottage garden was enclosed and the photo of the garden was very carefully taken to indicate this was the garden for honeys cottage, in fact the garden was shared by 2 cottages both belonging to the same owner.
This was not stated on the individual description of either cottage. On Skyeâs page underneath the individual disruptions right at the bottom was the line some areas of the garden could be shared. The whole garden was shared with dogs all sharing the whole area. Luckily all the dogs were the same smaller size but could get into each others cottages as the doors were open as the weather was hot. Also privacy was an issue as the door to the other property and their patio table and chairs / barbecue was directly opposite the two full length glass doors to the bedroom with the bed 1 meter from the window. The wet room constantly flooded ,the owner sent his friend to address this and the trap was overflowing with hair and waste, but this continued to flood all the time. The heating was coming on at 2 or 3 am in the early morning and could not be altered again the friend kindly came to assist but could not solve the issue so we had to turn everything off and back on when hot water needed and the fan in the kitchen and the dishwasher did not work so we opened the window and washed up by hand. The cottage is lovely nicely furnished very basic with utensils and crockery but ok .Directly on the side of a busy main road and getting in and out of the drive is difficult and could be dangerous if not careful. The owner was informed by message about the folding issues heating etc but made no response but his friend Brett was kind and apologetic Sykes did listen but were somewhat dismissive of the our concerns pointing out the sentence that some of the garden could be shared. The other people staying in the other cottage also spoke to Sykes and were told they could use the garden and the 2 acre meadow as stated in their holiday description to exercise their dogs they could not as the grass was 2 ft high. Sykes did give us a refund of £50 âas we had to wash up as the dishwasher was not workingâ.
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Beverley - Verified booking
We stay in rental properties 2 or 3 times a year and have just returned from a two week stay at Rede River Cottage.
The cottage is in a lovely setting a mile from a main road so really quiet. However was a little disappointed that the owner, who was in the driveway when we arrived, didnât walk up to greet us, introduce themselves and go through a few things with us, which is really unusual. When the shopping turned up 1/2 hour later we struggled finding the freezer which was in the cupboard in the entrance hall and later finding the glasses. The kitchen is a lovely size but let down by only having a 6 place crockery and mug set. There are lots of cupboards not being used and a 12 piece crockery and mug set would be more economical by being able to fully load the dishwasher. As other comments have mentioned, the property was very clean and a lovely welcome pack left for us. Every bedroom had a ensuite with two having lovely big baths, and big walk in showers which was nice, and a shower to the other one. Also lots of lovely big fluffy towels The owners were really reactive when we had a little bird come down the log burner chimney which was lovely. For me, to give it a 5 star, a few things need addressing. The sleigh bed is beautiful but really creaky so we ended up moving out into another bed. The pillows could do with an upgrade as they are very thin and uncomfortable, Finally, with farm traffic, owners, visitors, we found the property, especially two of the bedrooms very overlooked from the driveway, a few more shrubs would cure this including the garden being very overlooked from the owners property/field and the road, again would be rectified by a few more shrubs. With these few adjustments this would be a beautiful holiday escape
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Chris - Verified booking
Rede River Cottage was a warm, extremely spacious and well equipped quality, ground floor cottage with the most generous welcome pack we have ever come across!
Julia was so friendly, helpful and welcoming, and the eggs supplied from their own hens on the farm were delicious! It was a peaceful base, enjoying dark skies, just a few miles from the small town of Bellingham and its fabulous, friendly Carriages Tearoom, and close to Otterburn with its convenience store and Otterburn Mill. The main purpose of our visit was for the 'Astrophotography' and 'Marvellous Milky Way' evenings at The Kielder Observatory about 30 miles from the property. This is a great place to visit even when it's cloudy like it was for us...luckily by the time we returned late to the cottage we had clear skies to see the stars. The enthusiastic and experienced young staff keep you well entertained and educated even when it is cloudy. Hexham was a nice town to visit with a large and impressive Abbey with 'Big Story' display and its own nice tearoom. Roman sites along Hadrian's Wall are close by. The cottage isn't far from the Scottish border and small, lovely villages like Rothbury. Kielder Water is great for exploring its footpaths in the forest, visiting the skewed viaduct on the dismantled railway line near Kielder village, and for watching the bird life in the forest and on the reservoir from the hides there. On this visit we didn't go to the spectacular Northumberland coast so familiar to us, or to Newcastle, but these can be highly recommended to new visitors to the area. A highly satisfying visit to Rede River Cottage and Kielder.
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Alan - Verified booking
Stayed at many Sykes cottages in the past, this one was booked at very short notice but was the first time we have been disappointed.
There was no WI-FI and the TV was not a smart TV , both advertised as included so our plan to catch up on our TV programmes on the dark nights fell apart, furthermore the tv aerial was an indoor one which on arrival was on the window sill and provided no signal until I stood it on a log closer to the window , limited TV channels. Be prepared to live out of a suitcase, the cottage sleeps 4 but there are only 2 bedside cabinets in the upstairs bedroom, no hanging space anywhere. No instructions for the central heating which appeared to be set on warm and the day and time on the programmer were incorrect, managed to get some heat with trial and error fortunately there were plenty logs supplied for the stove. Car parking is away from the cottage in a small quarry area which is not a huge area but it also serves as the bin bay for approximately 12 wheelie bins some of which had toppled over in the wind. I spent the first day picking up litter including open food tins that could injure our dog , then worried the rest of the week about our car being damaged by bins blown over by the strong winds . Our holiday end day was Saturday but we packed up and left on Friday morning as soon as we got up. The cottage has lovely features and huge potential but a little more thought is needed regarding facilitiesâ¦..the parking/bin problem is not the sole responsibility of the owner to rectify but I wouldnât stay there again
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Ian - Verified booking
Honeysuckle cottage is ideally located for exploring North Northumberland and the owner has refurbished the former Coach House hotel to form self-contained flatlets of a high standard.
As with any new-build there are some areas that only time and honest feedback will perfect, for example there is no shaver socket in the bathroom and the inventory is currently relatively minimal, however the owner's responsiveness to our request for a mop and hairdryer was exemplary and cleanliness was good on arrival. It is indisputable that the front bedroom is directly on the main road, and some may be disturbed by the associated traffic, fortunately we only used the room as additional wardrobe space! Whilst we were staying there were no issues streaming the to the smart TV and web-surfing but otherwise mobile telephone coverage is poor in the area. All in all, a very pleasant week in stunning countryside boosted by glorious autumn weather. Feeding back to Sykes Cottages in general; can we please ask that all property owners provide the EXACT grid reference of the property in the directions (OSGB or W3W) and that the pre-booking property description includes a detailed accessibility statement and fire risk assessment. Personally, I look for assistance rails in wet-rooms, appropriate fire / CO detectors, suitable escape lighting and exits that can be easily opened in an emergency.
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