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per nightRichard - Verified booking
So I wish I could include photos here as you would never stay in this cottage and unlikely to stay in a Sykes accommodation again.
You needed a 4x4 to travel up the drive my car bottomed out several times with the potholes. Outside lights not working couldnât see a thing, slippery decking slope couldnât see key safe ridiculous. First initial impressions when entering were very positive, nice space and well laid out.and a welcome food pack Then⦠handle on the kitchen cupboard fell off, I noticed the floor kick board was kicked in. So the en-suite bathroom, the toilet was dirty,, I mean black stains and residue on the toilet seat, there was mould all over shower tray, water would not drain and after inspection found full of hair, shower glass filthy, shower extractor fan seemed poor under inspection clogged with dust. Main bathroom, the bath panel was kicked in, skirting rotted with damp, chrome filthy. Bedroom 3 with two singles, we used a cot, but both beds had broken slats so fell through when sat on them to dress the baby. I have phots of all this. Asked owner for assistance with outside lighting as it was dangerous his comment still on my phone was, âwe had the opposite our lights on all nightâ,not what I wanted to hear. He came round and asked if all good with the property, it was New Yearâs Eve and rather than cause a scene as I was so angry and upset and not in the best of moods and my partner didnât want me to have a confrontation with him so I said all Ok, I wish I had shown him round Iâm sure he would not have believed his eyes. Contacted Sykes sent them the photos, thought there might be compensation, a written apology. What a jokeâ¦â¦â¦ i
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Lisa - Verified booking
This lodge is amazing itâs in a lovely quite area of the park there is ...
This lodge is amazing itâs in a lovely quite area of the park there is everything and more what you need for a great stay even a ninja and a coffee machine they have iron ironing board it is a beautiful homely lodge the wrap round deck is amazing the furniture is lovely with coushions to relax weather permitting the owners leave passes for facilities for club house and activities we contacted own for information and and got the reply and help we needed swiftly we have no complaints and will look to come again thank you so much for a great stay we parked the car up and travelled all week by bus £2 price cap we did Scarborough Filey Bridlington only travelling to Whitby in the car there is a love pub across the road the Tow Bar great place overall really enjoyed I would say the beach at cayton bay if you have any mobility issues the beach is very difficult to navigate down a steep path and steps so not great for pushchairs or disabled people we caught bus and went on scharbourgh beach it was just easier the only thing I would mention to the owner is the toilet seat in the shower room the shower is so powerful itâs amazing better than my home one thanks again
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Sharron - Verified booking
Lodge was ok.
Listing states there is a car parking space to rear of the property but no one advised us that this was not available due to being built. Had to park few metres down which was inconvenient to unload / load car and carry everything to the lodge. Was with my elderly mum so at night it was very dark with little lighting so walking on unsteady pathway was difficult for her. Spent a lot of time trying to get sound out of the TV. It has a sound bar attached but didnât give instructions that you had to press the source button 3 times for it to connect to Tv. Very frustrating. The lodge would benefit from automatic security light outside . They do tell you to put porch light on for the dark but this is something you donât think about when you leave at the beginning of the day. Overall the lodge was clean and comfortable, plenty of towels were given and a good information book on local amenities and attractions.
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David - Verified booking
Superb location, well positioned for the east coast of Yorkshire.
Close to Pickering. Very nice pub in the beautiful village of Cropton about 10 minutes walk. The Lodge itself is very clean and spacious in a very quiet but due to the trees dark location. Bedrooms are big enough but the double beds are too small for me and my wife but a King size would probably be too big for the rooms. Bed was hard and my wife found it very uncomfortable. Adequate wardrobe space. Bathroom is a wet room which is ok but took some clearing up after a shower as the water always escapes. The shower head clamp does not fit which needed some modification with a sponge cloth to make it useable. The Kitchen was very well equipped with Dish washer, good oven, and plenty of utensils. No washing machine which was disappointing. Lounge kitchen diner was very spacious and the furniture in very good order. All in all a pleasant stay but due to beds would not use again.
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Delia - Verified booking
Lovely clean lodge, with good quality funiture and equipment.
Great welcome pack including a bottle of wine which was much appreciated, as were some wonderful fresh raspberries delivered on arrival. The two bathrooms were ideal for us as a family of adults, lashings of lovely hot water, so all could shower and bath as required. Lots of magazines and games for use if the weather wasn't good. Very well eqipped with washing mashine, dishwasher, microwave, smart TV and Wi Fi, although it would have been useful to have some instructions on how to use the equipment, the cooker took me some time to work out how to use it as I have never used an electric cooker. We had a very comfortable stay, which was excellent value for the facilities on offer. The beds were a little too soft for us as we like a firm mattress, but that is a personal preference. We would happily book a stay here again.
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