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£221
per nightLyn - Verified booking
This was our first time visiting so did not know what to expect.
We have just returned home after spending 2 weeks at the Heathcliffe Lodge and we had the most wonderful time. Cliff was the perfect host and such a lovely guy. The Lodge was bigger than I thought it would be and it was stocked with everything you would need. Before travelling I had to call Cliff to get arrival details, and when I spoke with him he had so much time for me and gave me so much information on places to visit in the area during our stay. I had every intention of visiting them all, however although I did visit a few I found myself relaxing at the Lodge and just sitting outside overlooking the Cornfield which I found so peaceful and relaxing, just what I wanted from this holiday. Whilst I was chilling out sitting on the front porch my husband was spending time in the hot tub. The Heathcliffe Lodge had everything we were looking for. I also have to give special mention to Maxwell, Cliff's dog, who was just the sweetest, friendliest, most well trained dog you could imagine. I never thought a dog could make me laugh so much, he was absolutely adorable. He visited us every day just to say hello and make sure things were okay! I would also like to mention Philip, Cliff's co-worker who was also so friendly and helpful during our stay. Cliff also introduced us to his Llamas, Pygmy Goats and Rheas, so if you have kids they will love this. The town centre was only a few minutes away and as far as shopping goes has everything you will need, from all the usual High Street shops to Supermarkets, Restaurants and nice pubs to enjoy a bar lunch. At the end of our 2 weeks I would have gladly stayed for another week but could not as the Lodge was booked. So we thank Cliff so much for his help in making our stay so enjoyable, and we'll be back! Best wishes, Lyn and David
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Mrs Christine Blakeburn - Verified booking
location was perfect. just felt the place was a bit tired, stains on carpets, sofas, oven was dirty, stains on walls and curtains, we didnt use any baking trays as they were looking a bit grim, toilet brush was terrible in the on suite bathroom, my mum said the one in the loo and downstairs bathroom were the same, we found broken glass under the sofa when we arrived as the dogs ball rolled under, my husband swept up and there was hair as well, feel a bit disapointed as the pictures looked lovely. also the patio furniture should have been set out, we had to clean that as well. all of these things should be addressed by the cleaning team, we leave at 10am and arrive at 4pm no way was 6 hours used to clean the property. when i removed the quilt cover on the main bed it had stains on the quilt. we would book again if all these things were put right because the location was perfect it just needs tweeking, i moved a few orniments on the shelves in the front room as looking at empty shelves just looked a bit sad, the owners had some lovely pictures on the walls but again the one above the bed in the onsuite bedroom needed cleaning, i moved a chair to plug my hairdryer in and the cleaner had not duted behind there, even just things like taking a sweeping brush to the patio doors would have been nice. i did messege the owner about the broken glass so she could inform her cleaner
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Mrs Paddison - Verified booking
We have just returned from a lovely family holiday staying at Puffins, booked through Ingrid Flutes Holiday Cottages. Firstly, thank you to Laura the property manager for great communication and excellent customer service, also to Fiona one of the owners for taking the time to call us to ask if everything was ok. Our stay at Puffins was vastly different to one of the previous guests party. The owners have obviously worked hard to upgrade the home. New tiles in the main bathroom, lots of redecorated rooms and repainted exterior. The property has also been 'deep cleaned' recently and we found the oven very clean. There was plenty of crockery and kitchen utensils and we were happy to cook most evenings rather than eat out. Puffins is in a fantastic location a very short walk to the beach either through the adjoining park and Glen or down lots of steps and the town is 10 minutes walk. Our Granddaughters loved having access from the garden into the park and playground which is very well maintained. We also walked to the rail station and took a train ride to Scarborough one day. Perfect holiday home for a family group.
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Helen - Verified booking
We managed to get in as a last minute new year getaway.
The property was lovely and really done to a very high standard - you can tell that the owner has really put a lot into this. It really was a home from home, even down to the kitchen utensils, lovely underfloor heating and utility essentials. Literally everything we could have wanted was right there. Up to date television in the front room with all apps required Netflix, Amazon Prime etc. All in all we had a lovely time away and wouldnât hesitate to recommend to friends and family. Hot tub was a massive added bonus - we felt very relaxed at the end of our stay! We every night in here overlooking the clear fields. Cliff the lodge owner was on hand to assist with any queries - I contacted him regarding key collection and also when we arrived - very easy to get hold of. His friendly dog Maxwell bounces around the farm too and sometimes appeared at the porch door, much to the delight of our 2 year old. Thank you for a lovely trip away and hope that we will be back!
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Nicholas - Verified booking
Nice place, owner was friendly, however failed to tell us that we should take the plastic duck out of the hot tub while in the hot tub as this held the chlorine tablets for the hot tub.
not knowing this my wife's skin reacted badly to the chlorine. Shower looked great on pictures but if your over 6ft like me then it meant i had to sit down in it to use it - not ideal. heating didn't work in the master bedroom or en suite but as only there for 4 days didn't see the need to raise this. I would like to state that this place advertised as not allowing dogs which is great as i am very allergic to dog hairs but was surprised to see what i can only presume was the owners dog running around the site trying to get into the lodges and would randomly appear at your window on the terrace. From the pictures Heathcliff lodge at the front looks like the balcony terrace is enclosed which i though was great for my small kids meaning i could allow them out thinking they would be enclosed but that was not the case, it was only enclosed on 2 sides. Based on the above points id give this place 7/10
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