Emily - verified booking

"Overall we had a lovely stay. The cottage is beautiful and in a wonderful location, great for walking. I think the cleanliness needs to be improved, it could do with a serious deep clean, the shower head was covered in limescale (easily recitified) pots, pans, plates and cutlery all needed washing before even using them due to grease and dirt. Baking trays in the oven covered in someone else’s food. I was also surprised that there was no stair gate for the top of the stairs, been child friendly you would have thought this was a must due to the stairs steepness. Having a 2 year old we had to barricade the stairs with boxes and bags so he didn’t get out of bed on a night and fall down them. In the welcome packs and cottage information packs I felt that it was very over the top on how clean you should leave it. Yes we know been self catered you would intend to leave it as you found it bar changing beds and cleaning bathrooms however been a dog friendly cottge also it states there must be no trace whatsoever that dogs were even here. I found myself cleaning like a maniac on the morning of departure in case someone came to find me for leaving a single dog hair!! ( my dogs do not shed) but we pay £20 extra per dog, I’m not sure what this is going towards if it isn’t going towards a more thorough clean after we’ve left? There were lots of rules and regulations to follow which isn’t a great way to start a holiday. And lastly I was hugely dissatisfied to find out later after booking with you that on another website I wouldn’t have had to pay for my dogs and I also would have paid a lot loss for my holiday. I will not be using your company again."

Abi - verified booking

"Very comfortable, generally well equipped cottage. No ice tray (which seemed odd), and there were dvds provided but no means of playing them. There was an xbox which, after phoning the admin office, we discovered had the ability to play dvds, but only if you download an app onto the xbox. You needed a login to do this, which obviously we don't have. It would be much simpler to spend £25 on a small dvd player for guests to use.Maybe we've just been spoiled by other cottages we've rented, but it would have been nice to have a little welcome pack on arrival, even just with a couple of tea bags and coffee sachets. There was no salt and the liquid soap in the bathroom ran out on the third day. These little touches can make all the difference. Having said all that, we would rent the cottage again as we had a lovely time there. (My daughter wants me to mention how comfortable the beds are too!)"

Lisa - verified booking

"The cottage was lovely and very clean and in a smashing location close to Bassenthwaite village, however access to the garden is reached by going onto the end cottages property and you have to walk underneath their car-port, the neighbor every time we used the garden for our dog spied on us round the corner, when we were stood in the garden she was constantly watching us, it didn’t matter too much as we only used it when the dog needed to go out, however even when we were leaving/arriving in our car she hid round the corner watching. We noticed a few other comments in the visitors book about the neighbour in the end cottage, if you don’t need to use the garden the cottage is perfect apart from very poor water pressure,"

Bex - verified booking

"Great cottage has been finished to a high standard. The kitchen was very modern although with older parents the appliances were a bit complicated for them. The Cottage is a great getaway, although would of been handy to have a village shop within walking distance. Plenty of room for the 6 of us who stayed, great to have three toilets. Perfect house and garden for a dog surrounded by fields, plenty of walks from the house. Lovely warm cottage, didn’t need to use the wood burner. My advice regarding parking is to use the space at the back of the property as the neighbour across the yard seems funny about parking at the front of the house. Also WIFI didn’t work so make sure you have plenty of data."

Joan - verified booking

"Heggle House is a really lovely home from home place. We have just had a wonderful week there, so relaxing. It was great to wake up in morning to the peace of the countryside. The sheep in the fields surrounding the property and the birds were the only sounds to be heard. Bliss !!! Walking the local area is as easy or hard as you wish, plenty of choices a short drive away. We can highly recommend Heggle House for a relaxing stay in a very comfortable and well equipped home. Pets are made as welcome as humans which is a really lovely touch by the owners. Plenty of lovely places to eat out or if you prefer the kitchen is well equipped for home cooking. We would not hesitate to go back."