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per nightNatalie - Verified booking
This property is amazing.
And I would definitely recommend it, it was a real find. Sykes Cottages on the other hand were a complete let down. I called, I whatsapped and messaged on their website as per their requests on any automated response. We had an issue with the heating and plug sockets. I never received a response so I don't know what Sykes Cottages reason was. Other then they were too busy from the auto messages said, I think I first tried to contact them on the Wednesday or Thursday, we were there Saturday to Saturday so fairly large chunk of the holiday we needed some help. I had 4 young children with me and 2 80 year olds with me and the weather was not the greatest so really would have been nice to feel like someone was interested and there to help, interestingly when I was asking about payment they were quick to respond to that. I don't suppose they will let this be published because I get their sense their ethos is to do what works for them. I really want to book this property for next year but I don't think I can put my holiday in the hands of Sykes Cottages. We have been back a few weeks now still nothing. Very dissappointing!
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Testimonial - Verified booking
"I think we were the first guests at Pentreath and I have to compliment both yourselves and the owners for making this a great base for our Easter holiday.
The cleaning was exceptional and the property beautifully prepared for our arrival, all the furnishing has been carefully thought out by the owner and provides a lovely holiday feel. We entertained our grandchildren for some of the time so the games and toys for indoor and outdoor use were appreciated. It was a pleasure to return to the property after long days out exploring the area. We would strongly recommend Paradise Park, managing to amuse the kids for over 5 hours, the beach is of course just a short walk away from Pentreath so that provided daily free entertainment. We had a takeaway from Becks, had a lovely brunch at Godrevy Cafe with a refreshing walk on the beach afterwards, what stunning views to Godrevy Lighthouse. Another trip to recommend was to the Seal Sanctuary at Gweek, again this kept the kids amused for a long time - educational as well! All in all, it was great holiday and Pentreath suited us as an ideal base to look around the area, loved the rear garden, quite a sun trap great for a bbq." A. Straw
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Gavin - Verified booking
Treetops met all our needs, the views were quite spectacular waking up to the sunrises and seeing the sunsets over the bay was breathtaking.
Correcting another review the temperature could be easily adjusted via the thermostat in the kitchen. The access down to the property was tight, however we had two large vehicles and found no problem parking 3 vehicles. The shortcut down to the SW coast path was great which one way took us to St Ives at 15 mins and Carbis Bay at 10 mins walk. Recommend La Casita in Carbis Bay for genuine Spanish tapas and paella. We feel we need to address the communication at the beginning of the holiday, we received a message from the owners that we felt was rather threatening regarding dogs, asking us to not use the lawn and other restrictions finishing with a threat of a £50 fine if broken. If these were addressed before booking we may have thought differently about staying. The same language was used throughout the instructions in the handbook, even having a paragraph on self tan and makeup. For a relaxed holiday this communication needs to be looked at. So in the end the property was fabulous, the owners need to relax.
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Testimonial - Verified booking
"We had a fantastic holiday and although we have been to Cornwall many times, the little extras Carbis Bay Holidays provided, made it a bit more special!
It was a very long journey and to be welcomed with a cream tea was a lovely surprise. The house was amazing and very clean, and everything you could possibly need was provided. Our favourite walk was to pick up fish and chips at St Ives harbour, then walk through the back streets until we came to the little church perched on top of The Island. Itâs such a breathtaking place to sit and have a picnic, we really didnât want to leave. We loved the little shops in the High Street especially the one that sells the most amazing curry sauces and pickles. The shopkeepers were extremely friendly and urged us to think about coming back for the New Year. (Something we hadnât considered before). This is the first time in many years that everyone in the family wanted to stay longer. The house had a lovely feel to it and is very well placed near the train station and for walking to the shops. We really canât wait to come back and would definitely recommend âCarbis Bay Holidaysâ and âPentreathâ." N. Fettah
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Tracey - Verified booking
Have been using Sykes for a good couple of years now and have recommended them to many people.
Although the house was in a great location and was modern and well equipped, it seemed like it was a bit unloved the carpets had stains on and the bathroom cabinet and towel racks were rusted the toilet also smelt and was brown like it needed bleaching . The curtains in the front bedroom were hanging by threads to the rail so we left them shut rather than open and closing each day. The fridge wasnât very good either and the food I bought with us for breakfast and lunches went in the bin by Tuesday along with the dogs food. The cleaning wasnât great down stairs either the kitchen floor had crumbs on it and the floors looked like they needed mopping ( I would have done this myself but there was no mop ). The down stairs toilet hadnât been flushed either. All in all very disappointing after the beautiful property we stayed in last year we thought it would be of the same standard. I would be reluctant to book this property again.
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