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Reuben - Verified booking
This cottage is stunning.
So much room. It was decorated beautifully and had everything we needed. A lovely welcome gift left for our arrival, lots of detail thought of. Itâs a fabulous size house and will comfortably sleep at least 8 people. All the bedrooms were clean and comfortable. So much so we have purchased the same quilt and pillows as we had such a good nights sleep. From Soak and Sleep! There are two lounges which is perfect when you have kids- especially teenagers who want to play the Wii or watch Netflix! Loads of games in the one lounge which we all enjoyed playing and the Wii was an added bonus! Huge dining table perfect for a large group. Well equipped kitchen, everything looked new and was very clean. Very good quality equipment and appliances. Overall the house was of a very high standard and felt very homely. Highly recommend La Casita which is opposite. Stunning food, wonderful staff. There is a chip shop 5 minutes walk away and a pharmacy and a cost cutter directly opposite. The beach, Carbis Bay, is a 10-15 minute walk away. Coming back up is very steep! The beach is beautiful and has cafes and toilets. The train station to St Ives is half way down the hill to the beach and only takes 5 minutes to get to St Ives. Well worth it- donât bother driving it!! You can walk to St Ives which would take only about 40 minutes. The location is perfect for visiting the area and we had lots of days out. 2 car parking at rear which was perfect. We were very sad to leave, wonderful cottage, fantastic location. Thank you to the owners for such a wonderful stay! Hopefully we will be back next year!!
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Carolyn - Verified booking
This character property felt like a home, its decor and facilities making it a comfortable and cosy stay.
The location made it perfect for us with three beaches close by. The convenience of shops in this quaint town with all the other amenities open (many during bank holiday time) made it unnecessary to use our car which we left 200 metres away (in the Long Stay Island car park overlooking beaches, for around £10 pw). The only initial issue was the plumbing in the bath/shower area which needed unblocking.. easy enough (but the backing up of waste water needs addressing in future). Otherwise all rooms were clean and the furniture very comfortable for the three of us to either be together or find private space over the week. (Addressing a previous review: the bedding is fine now, with new towels, linen and pillows. The mattresses were firm and clean, if not new). The real wood flooring throughout made it attractive and easy to vacuum for the inevitable sand deposits. There were unique St Ives carols sung at midnight Xmas Eve outside the cottage, by local singers in Cornish, one told us heâd been doing this for fifty years. Beat that. It was magical. Our dogs loved it and were easily accommodated with all the nearby walks. The neighbours were very friendly too, gathering outside for chats and drinks/snacks. This was a great stay to add to our memories of family Christmas.
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Roland - Verified booking
We could not give any points for cleanliness because there were still a lot of dark hairs on the floor from previous guests.
This is disgusting and you can see that it was not cleaned properly. Superficially the house was clean, but on closer inspection it was not. The oven was so encrusted with dirt from the previous tenants that we had to clean it for a long time before we could use. The cleaning team should also have a look in there. The cleaning team has some learning to do. Sorry. Also, the fact that there were only 4 towels for a two-week stay is not okay. You can't eat anything hard with the cheap forks and the knives don't cut either. Maybe something can be improved. It is written everywhere that you should strip the beds when you leave, we did it for whatever reason, but the old hand soap containers were still in the bathroom. This is not in line with Covid regulations, if is the same for the beds. Also, the guest does not want so see the stains left on the mattresses by the previous guest!! For the price and rating, it could be better. Also, we missed a welcome basket. The decor of the house is very well done. After some initial hassle and cleaning, we were able to enjoy our holiday in our beloved Cornwall. We are sorry that we cannot give a full score, but the cleaning should be better. And it is supposed to be an honest feedback.
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Angela - Verified booking
The property was very stylish, modern, clean and comfortable and very well equipped for all of our needs.
As a family of 5 with 3 teenage children and a dog, we had lots of space. We were very lucky with the weather and were able to visit lots of the Cornish coastline. If we could have plucked the house from its current location to another area of Lelant it would have been ideal. However, the rear garden is not secure (although this could be easily remedied) which meant that our well behaved dog could never be left out of sight in the garden - not even for a second, which was frustrating as during our stay the weather was beautiful and we would have loved to have had the bi-fold doors on the property open to the garden, but could not risk the safety of our dog. Parking at the property is difficult - the house caters for up to 8 people so it is highly likely that visitors are going to have two cars. It was impossible to fit one of our cars into the small garage and consequently we had to park further away in the village each day, which was not ideal. The house is located in a cul-de-sac immediately off the very, very busy A30 which is the main road into St Ives. In places there is no foot path on this road which made walking for both ourselves and our dog, very difficult.
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Vicky - Verified booking
Property was not cleaned on arrival, only some beds were made.
(Cleaners reurned later in the evening after our complaint which meant we were unable to unpack until Sunday) 1 party member had to share a bed for 2 nights until new bedding was sent via amazon, although we were told it would arrive via cleaners the next day. Wifi did not work for 4 days. Boiler presure was 0 on arrival which meant no hot water or heating. We were asked to sort this ourselves by the owner. Leak from bath into lounge on 1st day maintenace attended but we had to be in and were called back from a day out to do this. Windows had not been cleaned in a long time. I cleaned the kitchen one myself. Owner said windows cleaners would attend but did not. Garden area had litter and debris, i also cleaned this myself. Property needs a lot of TLC, games room smells damp and musty. Games table broken. No dart board as in picture. Lots of bulbs out in property not rectified during stay. Not enough cutlery, only 4 knives in the cutlery drawer. 1 wine glass and 3 champ flutes. Noisy building work on neighbouring properties. Property is well located and could be an amazing character cottage with a bit of care taken.
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