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£337
per nightPhilip - Verified booking
We have 2 comments to make.
The photograph of the stairs is blatantly mis-leading. You can see a hand-rail on the stairs but it does not show the steep turn at the top of the stairs (where there is no hand-rail). This caused a real problem as my wife is slightly disabled and she found coping with the situation extremely distressing. The unsuitability of the stairs for those with any infirmity should be made clear on the web-site. A note on this point was left in the cottage for the owner. Also, when we arrived I phoned the owner to clarify the wi-fi situation. I was told there was no w-fi facility. This confused me as we would not have booked otherwise (as I told the owner). I assumed I had made a mistake but on returning home I looked again at the description on the web-site and it clearly states that wi-fi is available! We have been misled and are very disappointed. The question below asks whether we want this feedback published. In the circumstances it would be more appropriate if you gave the owner the opportunity to consider the position.
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Andrew - Verified booking
Our stay was absolutely wonderful.
The facilities were all that we needed and we only made use of the rooms we required. Things to improve (this is what i would do). 1. Replace/remove chipped crockery 2. Have a deep clean ... we all know how quickly cobwebs appear so get the cleaning team to whiz an extendable duster around. 3. Defrost freezer and turn the temperature level to save your costs. 4. Replace blown light bulbs 5. Think about the long term health of your beautiful cottage. A Sustain/Maintain program to attend to rotting windows, gutters, facilities (I fixed the loo seat for you but had no tools to sort the loose taps), check the roof tiles for security as evidence of leaks. This is not to pick but to give constructive feedback to the owner to ensure this beautiful building is maintained for decades to come. We would rebook and stay again it was so comfy. The people in the village made us really welcome and we are so lucky to have found your gem in the Dale's.
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Susan - Verified booking
As a group of older people we like to spend our evenings cooking and dining.
The cottage was well equipped for cooking but sadly lacking in a few basics for dining; there was only one knife fork and spoon per person - with one left over (difficult when one is serving a four course meal!) no serving dishes or serving spoons, no bread knife, no jugs other than a measuring jug, five odd red wine glasses and no white wine glasses other than two small champagne flutes. While we understand that most people will probably eat out while at the cottage 'fully equipped' should mean just that. The broken window which we found on arrival took three phone calls to satisfy the Sykes staff but when Mr Burton became involved was quickly dealt with. The cottage was tastefully decorated and furnished and spotlessly clean.
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Mark - Verified booking
You never really know what you are going to get until you arrive and open the door.
What a lovely cottage in a fantastic location.A castle at the top of the road (50 metres) the horses parading past your window every morning and the locals warm and friendly. The cottage is well equipped with plenty of space ,two large adjoining bedrooms that can closed off if couples are occupying ,then the rear bedrooms access to the bathroom is down a set of stairs off your bedroom across the ground floor and up the main stairs,we didnât find this a problem at all. Internet access was in and out but what the hell we are on holiday. We departed castle hill a fortnight ago ,wish I was back .Its really lovely a gem.A fantastic cottage in a great place.
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Claire - Verified booking
We were very lucky to spend 3 nights in this beautiful cottage over the Christmas period!
Just what we wanted for a chilled out Christmas in such a amazing part of the country. The cottage is lovely, so much better than it even looks on the photos. All the added touches were great, the Christmas decorations and even our table for decorated for us for Christmas Day! Totally unexpected but very much appreciated! We had such a magical time! Just a couple minor points to be aware of, if you are taking a dog with you there is no yard to let them out so it means more walks for toilet trips. There were no large serving plates and the pans had seen better days. Only minor things though, would definitely recommend this lovely cottage!
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