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per nightJenny - Verified booking
Premium price, less than premium experience.
It was a good location, and on the surface, looked good. There were maintenance issues including - flashing kitchen lights; flashing /not working rt hand light over bathroom sink; hot tap on bath had to be held to turn on and off - not good when it was hot; button on bathroom sink hot tap detached; grey settee in front lounge - spring gone? - down at one side; general rubbish bin outside - totally full on arrival. Cleanliness - downstairs loo very offputting, even after several flushes with what looked like faecal stains; plenty of cobwebs and dust etc along skirting by bed/back of bedside cabinets, suggesting inadequate cleaning; on arrival - black bits in bath - may be blown in if window had been opened, but as you would have to stand in bath to operate the window, obviously the muck was just left - also on shelf between cistern and toilet bowl. Bad staining on mattress protector on queen bed. Minor points - the kettle is very heavy for anyone who is not super fit in upper body. Kitchen blind over the sink hopeless for anyone under 5'5 to reach and pull up/down. Shower lethal - bath mat would be helpful to be obvious. Those issues are about the cottage. In what was not even a full week with a clear message early booking in was out of the question, it felt like being short changed to receive a message when it was too late to react to say the cottage was available earlier. Never had any of theses issues with Sykes before. Very disappointed.
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Jennifer - Verified booking
When we arrived we opened the conservatory doors, only to find one of the doors wouldn't close.
Eventually we managed to close it as the house wouldn't have been secure. I phoned Sykes to report the problem and the owner did respond within an hour. The conservatory was nice as the dining room but the lack of blinds made it like a greenhouse with the beautiful weather we had, so we had to resort to hanging up some covers by fastening them with pegs. A blind at the large landing window would be good as it would give privacy from the nextdoor neighbour. Some bedside lamps would be good, as would a chair in the bedroom. The beds were very comfortable and the house was clean. Unfortunately we didn't bring our dog as planned as he passed away afew weeks ago , but the laminate floor would have been a problem for him. I think this property is new to the market and with a bit more thought to the said above is an ideal place for a stay in seahouses.
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Michael - Verified booking
The cottage was in s great location & very nice.
The reason for only 1 star is the heating or hot water didn't come on during our stay, this meant we left a day early as no hot water or heating. In the house instructions book it advised heating comes on twice per day long enough to give you hot water through the day and night but this didn't happen. The property maintenence came out and put the heating on but this was only for a short time & not long enough to heat the water. The boiler needs upgrading for a property charging £200 per night. Basically £300 per night as we had to come home early or face another night sitting with blankets wrapped round us & not hot water to wash dishes. Heating & hot water are the minimum you expect
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Ruth - Verified booking
Our cottage was clean, comfortable and we'll equipped.
Perfect location for exploring the area, lovely to come back to warm house after walks in the cold. We took one dog with us and the garden was perfect for him. I think some outdoor lighting would be beneficial, both along the pathway and then into the garden too, maybe on the shed. There are a couple if steps on the path and I think good outdoor lighting would make it a but easier. Also some sort of blinds for the (amazing) conservatory windows, just to make it cosier when eating at the table. Overall really lovely holiday in a gorgeous house, we would definitely return to the house in the future. Thank you to both the owner and the lady who assisted us if needed.
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Guest Book - Verified booking
Lovely, Beautiful Cottage!
For others staying we recommend the following: The fish n chips on the high street - is the best! (the one opposite Methodist church). The Indian take away next to this is very good too. Would highly recommend cocktail hour at The Black Swan Inn (3pm - 6pm). The Bamburgh Castle Inn is great with brilliant roast on Sundays. The coffee shop in Bamburgh is lovely and also reasonable! "Wyndenwell cafe". Barter Books, both Gardens and Castle at Alnwick are all definitely worth your visit. We saw baby seals on boat trip around island and Holy Island is beautiful (with more great coffee and food places ) You can see what we have done on our holiday!!
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Bamburgh Castle
Haggerston Castle
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