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Dave - Verified booking
We stayed at Rigg Cottage over the Easter weekend 2022.
A family of 4 with 2 dogs we needed somewhere dog friendly. The cottage was clean and tidy on arrival, with everything we needed for the weekend. The living room was cosy and well laid out, and the dining room / kitchen had everything you needed to be home from home. There was sufficient space also for our 2 dog crates after turning the dining table 90°. Outside space was fine for an enclosed garden, with a clothes horse under the stairs for outside drying and out house where we found the outside freezer (not used) and a couple of body boards the kids had a session on at the beach. The front bedroom was quite spacious even with a double and a single in there, the back room with the double Iâd say was a little cosy but not an issue. The bathroom was well presented and the bath / shower were fine. The shower you had to gently adjust to get a fine line between too hot and cold, but once mastered no issue. Nothing I havenât experienced before in hotels. Great to have the off-road parking too, that really helps. Location was perfect, literally 100 yards from the beach and very close to the pub and seafood restaurant which were both spot on. Thereâs a small shop around the bay, just check opening times. All in all we loved it and would have no hesitations in staying again. If I had to highlight and feedback for improvements Iâd say I was a little nervous of the back fence and the potential for this to be jumped - not that my dogs did. Other than that Iâve really nothing negative to add. Thanks for a great stay!
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Sue - Verified booking
The cottage was smaller and more worn than we expected.
It was quite hard work with a golden retriever as we were constantly stepping over her. it would be very hard work with 5 people in the house. The kitchen is not really big enough to cater for 5. The fridge is small. The photos suggest it is quiet smart when in fact it is tired and in need of a coat of paint. We also saw the building to the rear on google sat view and called to query what it was before booking. We were told it was nothing to worry about and not used. It is a house effectively in the back garden and lived in full time. We would not have booked had we know. We also called to find out if there was a hair dryer in the premises and were told not. There was, suggesting a lack of knowledge of the property. The sea view from the lounge is totally blocked when you park the car on the small parking area at the front. The best thing about this cottage was the location. Sandsend is a lovely village with good cafe and pubs. having the beach at the bottom of the road was great. We would say the cottage was slightly below average and not worth the cost.
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Miss Ruxton - Verified booking
The location is lovely - you can see the sea from the window, and Whitby is only 5 mins away in the car. Downstairs is lovely, Kitchen area very spacious, and living room cosy. Garden great for the dog. Word of warning though - no fire starter kit is provided, not is there any fire tools or flame resistant glove to manage a lit fire - very unusual for a holiday home that boasts having a log burning stove. Also, the main bedroom is a double bed NOT a King as advertised, and all three mattresses were very old and soft . Finally, the wifi signal is intermittent, so drops in and out when watching TV. There is also no phone signal so you can't make any calls from within the property - worth knowing this in advance. Even texting is difficult. House is also pretty sparse - could do with some board games, cards, maps of local walks, local tourist business flyers etc. Felt really light in the little touches that make a great holiday home. This house could be excellent if it fixed these issues.
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John - Verified booking
Proâs - location, garden to sit out, parking.
Conâs - house generally not clean, garden / driveway unkempt, house shabby in general and not well looked after; eg previous reviews April 23 and May 24 note issues still not rectified (bath panel / plaster above radiator in bedroom). Property really needs total refurbishment to bring up to a level where it can justify the current rental price: indeed, we have now booked a property nearby for the same week next year, better location and recently renovated, for a lesser amount. Unless the owners are willing to invest in improving the property, I think Rigg Cottage will struggle to compete with others on the market. Also during our stay, there were two properties next door but one either side undergoing building / extension work, so the street was busy and noisy with workmen from around 7.30/8.00 in the morning, and overlooking the garden in the afternoon, so not ideal. Will not be returning, sorry.
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Elizabeth - Verified booking
Property was dirty on arrival all cups glasses and bowls had to be washed before use as were covered in hair and dirt.
Bedroom two had a leak from the ceiling when the toilet was flushed. There was a lot of hair all around the property. The sofas were covered in dark throws which were also covered in hair and didnât look like the photos at all. It looked generally tired and a bit neglected with weeds in the front and rear garden and the bathroom tap leaked if it wasnât turned really tight. Radiators were really dirty and there was no wardrobe to hang clothes - the chest of drawers for your clothes was in the kitchen rather than the bedroom and you had to inch your way around the bed as the bed was too big for the room which made getting ready a bit tricky. We didnât report issues as just wanted to get on and enjoy our stay as best we could without people having to come in and fix things. Sandsend was really beautiful, great beach, places to eat and friendly people but I wouldnât stay in this property again.
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