Michelle - verified booking

"We enjoyed our week at Lookin How, it was very comfortable & in a good location for Ullswater & the surrounding area. The rooms within the cottage were big & airy as can be seen in the cottage photos. There were however a few things that could have been done to improve customer satisfaction, such as a few basic items in the cupboards on arrival, like tea, coffee, salt & pepper. Maybe the fact that we use self catering cottages a lot has spoilt us but after a long journey the ability to make a cuppa on arrival has almost become the norm these days. We arrived to find a nice touch of a packet of biscuits & a bowl of sugar, but nothing else so be warned you would be advised to take extras like tea, coffee, milk etc. I would not expect a massive larder full of food & always take a few items anyway. I almost didn't leave a review because it isn't nice to complain however small the niggle but I & the other guests feel this wouldn't take much to put right & would enhance a stay in this property."

Hugo - verified booking

"Nice cottage, good location, comfortably furnished. However I wish to make five points:1. We arrived quite late (about 8.30pm) after a very long and difficult journey. On arrival the house was cold.2. In fact the central heating arrangements were not satisfactory. The boiler was timed to go off for much of the middle of the day. Cumbria can be cold in October, and you should not assume that all visitors are jolly hikers and out all day. We were pushing the advance button on the boiler more often than we would have liked to keep the house warm.3. We hunted high and low, but nowhere could we find matches to light the fire!4. The blind in the left-hand window in the kitchen was broken.5. No matter how we positioned the shower screen (upstairs bathroom) there was always a pool of water on the floor when we had had a shower.Despite these points we enjoyed our stay at Lookin How."

Jan - verified booking

"Unfortunately when we arrived the kitchen was in an appalling state, dirty and food debris in dishwasher and on and in hob and oven. Floor dirty, cupboards dirty. Cumbrian Cottages made a swift response and the cleaner arrived and spent two hours cleaning the small kitchen. That was great, but meant we had to wait and therefore could not cook. The d did not tell the full story about the upper floor which is accessed by an incredibly steep, and in places ladder like, stairway. This was very tricky with two disabled people and a toddler. The upper floor bedrooms are only suitable for very fit, steady people - and even then the risk of falling is huge as the stairs are not only very steep but also insufficient to accommodate a normal foot length. Cumbrian Cottages were very efficient in helping us with these difficulties. We wont be booking this particular house again."

Sarah - verified booking

"Lovely cottage in great location ( if you want to be in the town itself ). Loads of room in house - kitchen very well equipped . However the worst aspect was the lack of hot water - it was on a timer that we couldn't adjust and in the morning after one bath and one shower all the hot water was gone. So if you want to get up, shower, go out be active and get muddy and then have another shower - forget it ! The owner is putting in another shower apparently so let's hope the situation improves Also - be warned if you can't cope with teenagers smoking weed out the back of the property - happened about 3 times in the week - had to shut the bathroom window because of the smell !"

Amanda - verified booking

"Lovely cottage approx 25 min drive from Keswick. Felt remote and tranquil with immediate access to walking paths. Borrowdale Youth Hostel is closest amenities with a bar (one mile walk along the river). WiFi and incoming landline were problematic however the owner was most efficient in getting BT out to look at it. A digital detox isn’t a bad thing... closest 4G is up the hill along the track. Vodafone had best coverage by far.In terms of access, the bridge to enter the property is very tight. It’s a miracle we didn’t damage the car. Neighbours turn their vehicle at the turning point just beyond the bridge and approach from the other direction which is much better."