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per nightCraig - Verified booking
Tried phoning the owner 3 times during my stay.
The first time, she advised she was on the phone to someone from China and that I'd have to phone her back (the correct response would surely have been to say that she would phone ME back). On the 2nd and 3rd attempts to phone her, it went onto her answering service - I left a message for her to phone me but she never did. After we had arrived back home, a full 24 hours later, I received a text message from her asking if she could help! The heating is by means of quite dated storage heaters. The heating came on at preset times and it was unclear as to how the guest controlled the heating times. Although it was only September when we stayed, it got chilly on one or two evenings and we had to sit with duvets over us one evening. Guests may wish to bring their own small fan heater with them if staying over the colder months. The shower was over the bath type. The shower screen was of a folding type which did not sit flush on the edge of the bath leading to worry that water would go over the side onto the floor. We were worried about forcing it in case we broke it. A bath tap came away in my hand whilst I was using it but, luckily, I was able to re-attach it. The crockery was plentiful but guests may want to consider bringing the following themselves: a sharp bread knife, a sharp pair of scissors, some large bowls and some STANDARD sized mugs. The table in the living room had a noticeable layer of dust on it suggesting that cleaning mightn't be a priority. Whilst the DVD player worked, the remote control for it did not, making it hard to control viewing, suggesting a lack of attention to detail. The volume on the TV, whilst watching a DVD, was also very low and unable to be increased, resulting in the TV being very hard to hear. Guests may wish to bring their own DVD player or portable DVD player. If just watching the TV alone, the volume is fine. Guests should note that there is no DAB radio reception OR mobile signal which did not present too much of a problem for us, but may for others. There was no welcoming pressies, like a bottle of wine or biscuits, something we are used to receiving at other cottages, which was a bit disappointing. However, there was a carton of long life milk left for us in the fridge. The cottage is, otherwise, in a delightful location with a lovely garden and views. Pen-y-ghent could be seen from the garden. It was generally quiet during our stay. The bedding was crisp and clean and the beds were comfortable. The price we paid for our week was reasonable but the price varies considerably, depending on the week chosen, and so guests should choose their week carefully. Overall, we'd score the cottage as 7 out of 10, but it could quite easily have been a 9 or 10 with a bit more attention to detail / response from the owner when contacted.
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Roberta - Verified booking
Absolutely fabulous.
Fantastic cottage in a perfect location. So many great walks right from the front door. The house was warm and cosy and spotlessly clean. Lashings of hot water for baths and showers after a long day out walking. There's a large kitchen-diner with a big fridge-freezer. We had a grocery delivery mid week so didn't need to go shopping. The bookshelves are very well stocked with good books. The large, well kept garden has culinary herbs growing in pots and chairs so you catch the evening sun after a hard day's walking. Logs and coal are provided which is a nice touch The Crown, the pub down the road, is the most unfriendly and unwelcoming in the UK. We went every evening just for the entertainment. Read the reviews on Trip Advisor. They're a hoot! We had a fantastic holiday at Fawber
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Mrs Chubb - Verified booking
We had an amazing time at Borough House. A great house in the middle of the old part of town but tucked away from the crowds and noise. We loved being able to step out to the shops and explore without having to use the car. We had great weather and most days would eat our lunches overlooking the harbour - just a stone's throw from the front door. The beds are very comfortable with excellent linen and everywhere was incredibly clean and tidy. The rooms are very large - given the position of the house. The bathroom is up some stairs - but not much more than at home. My 86 year old Mum managed ok. We are all a little fitter than we were - which is a good thing! I highly recommend Borough House. Thank you for a great stay - and the wonderful welcome basket!
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Suzie - Verified booking
There are so many positives about staying in Westgate Cottage.
The location is ideal. The cottage is well furnished, clean and well equipped with almost anything you would need including a coffee pod machine and pods! The one small detail which we felt could have been provided was a small bistro table and chairs outside the door as there is no rear to the cottage. That said, it is advertised as having a communal garden area and we were blessed with exceptionally hot weather. There isn't a whole lot of space for outside seating due to accommodating parking spaces, so it is a compromise. We did feel though that a couple of folding chairs to enable us to sit out would have been the icing on the cake. This is a really lovely cottage and the owners are thoughtful and friendly.
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Christine - Verified booking
Cute 1 bedroom cottage.
Very relaxing chilled out break had. Cottage was well equipped for our needs, really comfy bed, good TV with fire stick access to streaming channels. Great walk in shower (only issue was water drainage poor until husband unclogged drain). Freezer section on fridge - door not closing properly (probably needs defrosting). Instruction needed for cooker dials as not clear what symbols meant - had to google in order to figure out to use oven. Nice enclosed courtyard to sit out weather permitting. Visits to barnard castle, Eppleby, staindrop, high force, gainford, romalkirk, Middleton in teesdale, eggleston, ovington and Hatton magna. All in all a relaxing break - would return for peace and calmness.
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