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per nightCraig - Verified booking
Tried phoning the owner 3 times during my stay.
The first time, she advised she was on the phone to someone from China and that I'd have to phone her back (the correct response would surely have been to say that she would phone ME back). On the 2nd and 3rd attempts to phone her, it went onto her answering service - I left a message for her to phone me but she never did. After we had arrived back home, a full 24 hours later, I received a text message from her asking if she could help! The heating is by means of quite dated storage heaters. The heating came on at preset times and it was unclear as to how the guest controlled the heating times. Although it was only September when we stayed, it got chilly on one or two evenings and we had to sit with duvets over us one evening. Guests may wish to bring their own small fan heater with them if staying over the colder months. The shower was over the bath type. The shower screen was of a folding type which did not sit flush on the edge of the bath leading to worry that water would go over the side onto the floor. We were worried about forcing it in case we broke it. A bath tap came away in my hand whilst I was using it but, luckily, I was able to re-attach it. The crockery was plentiful but guests may want to consider bringing the following themselves: a sharp bread knife, a sharp pair of scissors, some large bowls and some STANDARD sized mugs. The table in the living room had a noticeable layer of dust on it suggesting that cleaning mightn't be a priority. Whilst the DVD player worked, the remote control for it did not, making it hard to control viewing, suggesting a lack of attention to detail. The volume on the TV, whilst watching a DVD, was also very low and unable to be increased, resulting in the TV being very hard to hear. Guests may wish to bring their own DVD player or portable DVD player. If just watching the TV alone, the volume is fine. Guests should note that there is no DAB radio reception OR mobile signal which did not present too much of a problem for us, but may for others. There was no welcoming pressies, like a bottle of wine or biscuits, something we are used to receiving at other cottages, which was a bit disappointing. However, there was a carton of long life milk left for us in the fridge. The cottage is, otherwise, in a delightful location with a lovely garden and views. Pen-y-ghent could be seen from the garden. It was generally quiet during our stay. The bedding was crisp and clean and the beds were comfortable. The price we paid for our week was reasonable but the price varies considerably, depending on the week chosen, and so guests should choose their week carefully. Overall, we'd score the cottage as 7 out of 10, but it could quite easily have been a 9 or 10 with a bit more attention to detail / response from the owner when contacted.
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Jennifer - Verified booking
Firstly we were surprised to receive an email listing all the items we needed to bring with us.
. Something we've never had to do before and it left us feeling quite dismayed. Toilet rolls, washing up liquid, tea towels, etc etc When we arrived the WiFi we were told would cost us £18 a week. Again, something we've never had to pay for, so for four nights in the rain I stood by the pub to get the free WiFi. To only check the booking and it says WiFi. After popping across to reception the young lady gave me a code. Why wasn't this code mentioned? The tiniest of "Welcome" packs consisting of a miniscule eco washing up liquid and a J cloth that melted after the first use!! However. The accommodation was clean and comfortable. The swimming pool was a wonderful addition. The location was great fir exploring the local area. The ambience however of the apartment wasn't homely. It just felt like a hotel room with the barest minimum of a welcome. Just as well we'd booked the apartment as we'd have had to bring towels too!! It just needs a little more effort to make guests feel valued.
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Robert - Verified booking
The cottage is a perfect slice of nostalgic Dale's life.
The cottage is situated in the most lovely Hamlette and is surrounded by lovely countryside, Lambs and sheep (the weekend we were there). The cottage was just what we were looking for, it was super quiet, Warm and cosy to the max. the Log burner is super easy to use and is perfect for cold nights. We also used the Garden a lot and made use of the BBQ. it's a little basic charcoal one but worked well. beds were comfortable and the shower was sufficient for what was needed. my only small areas of gripes would be that the check-in time is stupid. ^pm is just too late when your paying for a whole day. it should be more like 2 pm. the check out time of 9 am is also a little annoying but not as bad as we had lots to do that day so that didn't annoy as much. We will be booking again as it's our idea of a lovely cottage, not overdone or too Live, love, Laugh which seems to be a lot of the cottages now in Yorkshire. Rob x
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Peter - Verified booking
The cottage is delightful overall and it was a real pleasure to stay there.
We really appreciated the look of the place and the lovely prints on all the rooms. The beds were very comfortable with good quality quilt and linen. The living room is very homely and well appointed with a good selection of books. We had not expected WiFi and it was a pleasant surprise that this has now been provided.The kitchen and dining room are well equipped and catering for 6 people is very easy. We particularly appreciated the cooker which was of a high standard. The Garden is a real bonus which enhanced our holiday. A Lovely place to sit and itâs a very easy walk down to the village. For a walking holiday itâs a good location with lots of opportunities for local walks as well as access to the three peaks and the Settle to Carlisle railway line. The only downside to the house is the single bathroom which is an area that could be improved. Our group had a great holiday here and we would love to return.
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Emma - Verified booking
We love coming to this Cottage as it is cosy and warm and amazingly situated for walks, with beautiful views from the garden.
We have already booked again and would definitely recommend it. Such a peaceful and relaxing spot. However the 6 p.m. check in time, which has changed since we last visited, seems a little mean giving the earlier than normal check out at 9 a.m., and is the latest check-in time we have ever had anywhere. Also it was a cold and blustery evening when we arrived and the storage heaters were nearly all turned off at the wall so we were unable to have heat from them that night. And whilst we had logs and coal and kindling (generously supplied) we did not have firelighters or newspaper or any way to light the fire so spent a very chilly first night! However these are minor niggles and when we next visit we will come prepared. Overall this is a lovely Cottage and we loved our time here and can't wait to return in September
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