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per nightKeith - Verified booking
Should have been better for the price.
Laurel cottage was let down by Dreams not paying attention to the details which turn a good holiday into a great one. Specifically and to help Dreams improve the cottage for the future: No welcome pack - not even milk to make a cup of tea. Cottage not as clean as we would have expected especially as access was not permitted until 5.00 pm. The armchair, settee, toilet and towel rail were tired and the windows very dirty. Printed TV instructions were inadequate but luckily someone had left a scrap of paper on which they had written how to operate the set. There was no oven glove but there were dishwasher tablets even though there was no dishwasher. There were no facilities for recycling and quite a few of the lounge light bulbs didn't work. The outdoor seating area is small and doesn't gets the sun and the archway joining Laurel Cottage to Magnolia Cottage could do with rethatching. The website and cottage details mention a pub near by.....it is closed and looks like it has been for about two years. On the plus side, the bed was extremely comfortable and the cottage nice and cool after a warm day's walking in the beautiful surrounding Dorset countryside. We enjoyed our stay but Dreams should take time and care to keep Laurel Cottage in the condition it and the price deserves.
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Catherine - Verified booking
Overall we had an enjoyable stay.
The location is great, and the property well-cleaned and pleasant. The shower is fantastic. When we required help on the first day the response from the property manager was prompt and polite. Unfortunately, the facilities let the place down. These can broadly be summarised as lack of investment in quality fittings, a sense of what is the minimum level of provision that can reasonably be gotten away with, that give it a budget-break feeling - despite charging mid-range + prices. For example, the cooking equipment (particularly the pans), are old and student-grade cheap; there are only 2 very blunt knives provided for meal preparation; you can feel the bed springs through the mattresses which makes for an uncomfortable night's sleep, there was no bbq to use despite being advertised (we booked via a referral website and there was no mention it was available during particular months only). The supplied instant coffee is very basic, and the logs ran out during the first night. With more attention to detail on these fronts and investment in giving guests a better comfort-level of experience (as opposed to the minimum level provision) it would greatly enhance the enjoyability of the stay.
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Marlene - Verified booking
Excellent location and 20 mins in car to various places.
Sun in small garden through our morning. No grass area for dogs so headed to the fields and oastal paths, not a problem. Cottage has everything covered even coffee, washing up liquid etc. Also provide a hairdryer which was not mentioned in the description. The bed was really comfy and from John Lewis! Fab dual shower but sadly when we had a bath this leaked all through to ceiling to thd kitchen down thd beams. Sadly this had happened before as thd ceiling has yellow patches from previous leaks, I hope this gets fixed out of season as needs sorting, not good on the eye! Contacting Dream cottages/Skyes on Sunday and had a response on the Monday saying someone will be in touch, true to word on Tuesday the team called me and entered the cottage while we were out. Added extra draining liquid down the plug and this stopped the blockage but please please this must be looked at because it was a massive inconvenience to us mopping the floor and wiping thd kitchen units especially during dinner time. Would we go back or recommend....YES we would. Thank you.
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Glenn - Verified booking
I thought it was very poor unfortunately.
When we arrived we found at least 50 of what are probably 'dung flies' from the dairy farm that is about 50 metres away, flying around the cottage. If there is such a problem you would think they would provide utensils, fly swatter, fly traps etc but none to be seen so I spent the entire 3 days chasing these bacteria spreading insects around the house. We were never made aware that the smell of cow dung would be so profound either. There were cobwebs everywhere, one morning I woke up with one on my face which was horrifying to be honest. Finally if you have any sort of allergy to that musty 'cottage character' , steer clear because we both spent 3 days sneezing. Location was relatively convenient for us as we were there for a wedding in Lulworth, and the Smugglers Inn nearby was kind of cool, but everything else about our experience of Devon was unappealing. Crap food, killed on exchange rate, and inhospitable hospitality staff is apparently common in the area.
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Jan - Verified booking
The property is ideally suited on the ground floor as my husband can not do stairs.
And next to the harbour to sit and watch the world go by. However, the apartment should be listed accommodates 3 as there certainly isnât enough room in either bedroom for 4 people. The angle of the wardrobe in the double room is so close to the bed you cannot walk past it without bumping into it. Ventilation is poor as the window is set deep into the ledge so you have to bend your upper body to reach the handle. We slept in the twin room, not bad apart from the mould spots on the nets. There were cobwebs hanging from the ceiling in the kitchen/living area. The kitchen is totally devoid of basic utensils and not very clean either. The shower cubicle is so small you cannot turn round once you are in there, even children would have difficulty using it. Totally inadequate and not fit for purpose. We were so disappointed as we have always booked our holidays through Dream Cottages and their properties, apart from this one, have always been first class
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