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Julie - Verified booking
Arrived to find parking extremely tight , we have a mondeo and it was extremely challenging to park each day.
The photo of the property on the Sykes site shows the gate of the mill house next door and therefore is not accurate. We did not find the property clean and all air fresheners & plug ins were empty. The damp smell in the lower basement area was very strong and the owner was contacted on the 3rd day of our stay to inform them of this . The dehumidifier had not been emptied prior to the start date of our stay and was very stale water left there . The owners responded by providing common sense suggestions including open windows, I did not find this helpful and they did not recheck to see if our stay had improved. The shower head leaked and permanently dripped. The bedding was of a cheap quality and pillows were flat , this was a previous complaint by another family . There were no headboards on any bed. The toilet seat became loose during our stay . There were no seat pads for garden chairs. There was a previous guestâs underwear item left in the bottom of the main bedroom wardrobe which I informed the owner of, no response to this . The washing machine had black deposits , with 2 coins & a pen top in the door seal area which my husband had to clean before it was used and placed 2 dishwasher tablets in it on a cycle to clean it. The DVD remote did not work. I do not consider this property to a 4 star property and would strongly suggest you revisit this to reassess. Our previous Sykes properties have been superb, and therefore feel your reputation is at risk .
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Christina - Verified booking
We had a such a lovely time at this beautiful cottage.
Although there a a few things that should be mentioned. - The property is definitely too small for 6 people to stay.There may be 3 bedrooms, but the living room is only comfortable for 4 maybe 5 people if they would like to sit on the lap of each other, dining table hardly takes 4. - The shower is not suitable for people over 170cm, we had to sit in the shower to not bang our head - Parking is a bit tricky, but that was mentioned before and the neighbours were very nice to us All these things aren't that bad and are just our personal impression but what's need to be said is that the cottage definitely needs a good clean ! It was tidy at the first sight, but there are cobwebs everywhere, the kitchen front was sticky and the toilet definitely hasn't been cleaned before we arrived as they were stains and even hairs on the toilet seat. Apart from this it was a lovely stay, the flat is very well equipped. In the kitchen is everything you need and even more, cleaning products in Bath and kitchen and even a cage for the dog. The beds are comfortable, there are enough towels, the tiny little area outside is very nice and pet friendly, there are only short walks to the shops, playgrounds and the beautiful dog walking path. We definitely would come back again, as we really enjoyed our stay at this beautiful place.
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Adrian - Verified booking
A well situated property and easy access to local amenities and easy access to Brixham ,Torquay, etc.
The down side the property is in need of a deep clean and paint work updating , a bit scruffy. The one kitchen cupboard was full of paint,not what you expect to find and I thought should be locked away . The boiler was in need of a service as the pressure gauge was showing in the red not the green area plus two of the radiators didnât work ..One of the single beds was near to collapsing and needs replacing. We had to wash all of the cutlery as there was bits of food stuck to some of the items plus the lap trays were covered in food obviously the previous occupants didnât clean them. Black mould around the bath edges which is not appealing to look at when youâre having a soak . I think COVID is just an excuse to say the cleaner needs extra time to sanitise I mean this should have been happening anyway plus itâs giving us the customers less time at our stay . As others have mentioned parking is a bit on the tight side plus where do you put the black wheely bin for Collection as your car is blocking it and you canât put it in the road . All in all the property wants a good going over .I hope that the things I have mentioned will be rectified.
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A previous customer - Verified booking
Staying at Rydon Ball was a real pleasure. The location was wonderful and the property has been well planned to make the most of the surrounding scenery. Located on high ground, from breakfast in the kitchen diner to sitting in the lounge during the day there is always something to see. With many large windows it makes the most of the all round views and sunshine. As a result the property is surprisingly warm and needed little heating. It is well equipped with everything that you need, the property owner is at hand nearby and made us very welcome. If there is anything that you need, or need to know she is always pleased to help. The disabled facilities were very good, one observation would be that the 3 piece suite was very comfortable but was too low for a not very mobile person. A more upright chair with arms that you can lift yourself up on would be really useful. We are already planning our next visit! The views of the surrounding area and Dartmoor are stunning and if you are a lover of wildlife there is always something to see with various animals and birds to be seen out of the windows
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Julia - Verified booking
A lovely quirky cottage with the sound of running water from the mill and church bells.
Beds were wonderfully comfortable (so much so that I took a picture of the mattress label in the hopes of sourcing one for ourselves). There was a washer, dishwasher, several tv's, comfy sofas, ironing board and iron, hairdryer etc asking with useful bits like dishwasher tablets, toilet roll, washing up liquid and the like. The strawberries and cream and fresh milk were a lovely touch. Other reviews have mentioned that the garden isn't huge which is true but it is very pretty and has lovely views across the local church and table and chairs to enjoy them. The parking is tight but perfectly doable and there is an information sheet inside the cottage explaining where else you could park if you wanted to or needed space for a second vehicle. Very clean and tidy with plenty of storage space. As other reviews have mentioned it is not suitable for people with mobility issues due to it's quirky layout but that is mentioned in the description so shouldn't be a problem. Good communication with owner who was lovely - would definitely recommend.
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