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per nightSamantha - Verified booking
This place took some finder has we didn't know it was John Fowler's.
If i would have known this, I wouldn't have booked this holiday because we had problems last year with John fowler's so wasn't happy at all and the pictures are nothing like. It was very small the bed was uncomfortable and hard. The sofa wasn't much better. I couldn't believe there was no wardrobe in the main bedroom so had no way to hang all my clothes. For some reason we had a really bad smell in the bathroom and took time to source out what the smell was and it was actually coming from the bathroom sink smell like sewage so had to buy some bleach. The property was under a Lord of Trees this is the problems with John fowler's you are surrounded by trees you do not get so sun at all. The only good thing i can say it was clean. You should be told which holiday park you are stopping in. The food wasn't that good apart from the chips one night I got charged £2.50 a few nights later I got some chips but this time I got charged £3.00 and I ask why and just got told I don't know. I will never go again or book with the company I used. I couldn't wait to get home. Very disappointed with all.
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Belle - Verified booking
Positives: the chalet was clean and tidy, laundry was provided for the two week stay and it was as described in the advert.
Negatives: the mattress on the double bed was thin and when you lie on it, it felt like you were sleeping on the bed base. We even placed the double quilt on the bed to sleep on and it was still too uncomfortable. We purposely booked and paid over £450 more through Sykes Cottage for the chalet on the Tolroy Manor site as we wanted assurance that the bed was comfortable which it wasn't. We could have booked through John Fowler itself and saved money. The facilities for the site are included in the price but the first week we were there, the club house was closed due to lack of staff and activities.
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Aisling - Verified booking
The cottage was clean and it had everything youâd need for a short stay.
The double bed was a bit lumpy and seemed like it had seen better days. Also the bedside light in both the double and twin rooms were broken. Chest of draws in twin was also broken. Contacted Sykes and they said they would send someone in to fix it but this didnât happen when we were there. Microwave was very confusing to use. Also, the next door neighbour was very unfriendly and aggressive to me on the first morning which made me anxious walking my dogs the rest of the holiday. Really handy to have parking near the accommodation and lots of green areas to walk the dogs. Nice and quiet too.
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Phil - Verified booking
Very clean, great welcome pack with clear instructions.
Have to say we were very impressed with the way the lodge was stocked on arrival, tea towels, hand wash, bin liners etc. you normally have to bring your own. I would say for the winter the slight issue is that the small heaters donât have much impact on the larger living area and the build up of leaves at the doors on arrival was a pain. Other than that it was very cosy, comfortable and as advertised. Would definitely go back
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Arthur - Verified booking
Miles retreat was extremely comfortable, clean, well equipped and very quiet.
We had a wonderful time. It is a mile from hayle which we enjoyed walking to but there is a shop on site which is very handy. The train from st erth to st Ives, is a wonderful short ride , good value at £4 return with the bonus dogs go free. Miles retreat was ideal for visiting our favourite haunts of marazion, newlyn and mousehole. It was good to stay somewhere so comfortable and pleasant. Would recommend it .
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