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per nightValerie - Verified booking
The cottage is cosy and charming, and the courtyard garden is beautiful, especially in afternoon sunshine.
However, there were a few surprises/shocks not mentioned in the listing... and I am detailing ALL these, even though they may seem a bit nit-picky, because for anyone with compromised mobility like myself they present huge challenges, which I wasn't expecting. Firstly - car access from the road requires reversing up a very steep and narrow driveway from a one-way street. The only way to manage this is to put your hazards on as you reach the Temperance Hotel right opposite, and for your passenger to jump out and hold up traffic whilst you negotiate the awkward tight angle into the driveway. The allocated parking space is immediately at the top of the steep slope, with a yellow bollard close to the wall which you need care to avoid! Several pieces of smashed rear lights (not mine!) on the ground show how tricky this is! Next, there is yet another equally steep slope up, not mention in the listing, to reach the VERY steep slate staircase of 11 high steps, before reaching the access to the cottage. Once inside, we didn't notice a damp smell (as mentioned in several reviews) but it was mid June when we stayed. There are numerous moisture traps dotted around though, and the vent fans in bathroom and kitchen are on permanently, independent of lights, suggesting that this is a problem. Cottage layout is simple, but there are a couple of steep steps down to bathroom and master bedroom, which are also not mentioned, and no handrail. 2 leather sofas look very comfy, but are so low that I couldn't get up from them, so after one mistake of getting comfy on our first evening, I had to resort to bringing a garden chair in from outside for my evening "comfort" this being marginally less uncomfortable than a dining chair! In the slightly tired-looking bathroom I was aware the shower was over the bath. However no non-slip safety mat is provided to stand on, and the one grab rail is at the other end of the bath, so I was unable to have a shower during our stay. Nevertheless, my friend and I have had a lovely holiday. The cottage is right in the heart of Ambleside so provided you don't have mobility issues it's ideally situated for exploring the town and for visiting other parts of the glorious Lake District!
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Steven - Verified booking
Front door latch does not work.
The Yale style lock does not locate properly in the latch so the front door can be pushed open by anybody, day or night. We were unable to use the open fire as the chimney does not draw the fire. I read the instructions regarding the draw adjustment, and I am very experienced with old chimneys/open fires, but it just does not draw and the cottage fills with dangerous smoke. I shone a light up the chimney and could see that there was a lot of nesting bird matter so assume the chimney has not been properly swept and likely there is no cowl on the top. Also a number of the radiators are locked at the none valve end, or the valves are broken. In the lounge the adjustable valve is not even attached to the radiator. So with no radiator valve or open fire we were unable to heat the lounge. The kitchen partially flooded on the second night and on inspection I noticed that the joint in the condensation pipe from the boiler had become detached and there was a constant dripping onto the tile floor, just to the right of the fridge. I pushed the pipe back together to stop the dripping and dried up the water but needs some long term maintenance. Finally, if the adjoining property is occupied it is very noisy upstairs when they walk about. I assume that the properties were one property in their past and have been split. The problem is the ancient floor boards, which creak VERY VERY LOUDLY, run right through both properties and move through both properties if walked on. We go to bed between 10.30 and 11.30pm but our neighbours were coming in a 2 and 3 am and making a noise that could wake the dead. Not blaming them, they are on holiday I assume, though I have no ideas where you can go in Ambleside until that sort of time, but we were woken most nights by the noise. Also the garden around the entrance door could do with a good tidy up. Seems like it is mainatened with no real interest. In summary, it is a nice property, but my feeling is that some money was spent on it 15 or 20 years ago, and now nobody really loves it. In desperate need of somebody to take a genuine loving interest in this ancient property. "Very disappointing and neglected but has potential", would be my summary.
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Dean - Verified booking
Accuracy - nowhere in the advert does it mention just how precarious, slippery and uneven the staircase and upper floors are.
Spiral staircase, protruding floor dowels and nails present a significant health and safety risk and a potential life changing accident waiting to happen (if not already and unaware). Stated all fuel included but nothing to light a coal fire with. No access to garden from cottage, would need to walk out the front door and around to the carpark behind. More honesty and transparency needed including the use of leisure facilities in the advert......4 miles away! Cleanliness - cobwebs in the bathroom, bedroom and lounge, squashed moth on bathroom ceiling, kitchen worktop and windowsill dirty, oven glass door dirty. Comfort - personally found all the furniture uncomfortable and placed cushions on the lounge and dining room seats to sit on. Facilities - well equipped, dedicated parking space at the rear of the property. Hot water ran cold in the bathroom very quickly (unable to run a hot bath) and trickled from the kitchen tap - had to boil the kettle to wash dishes. Kitchen curtains wouldn't close using the pulley (and the curtain track would come away) but could be pulled manually, although had to climb on the worktop to reach. Property a little tired, could do with freshening up. Initially struggled on arrival to turn on heating, cooker, TV, WiFi (unable to connect laptop, asking for WPA2 password which no-one at Sykes could help with - prevented working from home and no visibility of emails) - personally feel any operating instructions should be clearly visible i.e. left on the kitchen worktop or dining table and not in a drawer in the passageway or in with some books beside the TV. This feedback feels a little harsh when written - deducted one point for the staircase and one point for the upper floor. The property was ideally situated in Ambleside close to the town but setback and very quiet. Would only not return due to the staircase and the unevenness/protruding dowels of the upstairs floors.
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Jon - Verified booking
The accommodation was charming and in the majority as described.
The picture showing the seating area on grass is misleading as it could be construed to be the front where there is no seating supplied despite describing as such. The rear seating area where the picture shows does not belong to the property so nowhere to sit outside. The pack supplied was a welcome addition for use within the kitchen. It was disappointing for a property of this price range to not have some basic equipment such as a bread knife and some of the pots and pans to be so scratched that the non-stick had become defunct. The microwave would benefit from being updated as the turntable did not go round when operating so constant changing of position to get even cooking was a pain. When we tried to turn the washing machine on, there were multiple lights flashing and upon reading the manual it was noted that a call to an engineer was required so unable to wash soiled walking clothes. The cottage itself is quaint and delightfully full of character, mention of health and safety aspects should be spoken about given the flooring levels and slippiness as it may advise people about what to take with them. Overall, it was felt to be overpriced for the facilities supplied (weâve stayed in multiple properties locally) but if some of these things are addressed it would not stop us from booking the cottage again.
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Tom - Verified booking
The property itself was exactly as described and the location is great.
Unfortunately the cottage was not cleaned properly before we arrived and this really spolied what should have been a lovely property. The cups and plates had been used and just put back in the cupboard without being washed and even a broken glass in the cupboard. The cutlery was dirty too meaning we had to wash everything before we could use things which meant the 2 dishwasher tablets left weren't enough and we had to buy more. The big table and nest of tables were sticky with drink rings with dog hairs stuck in them. There were bug white and black dog hairs all over the place so when you walked around they were stuck to your socks. There was no bin bag other than one with a burst washing machine tablet in just thrown in the cupboard. The grill tray was gross and again had been used and not washed. I didn't expect the spend the first day of a long weekend cleaning the place. It looked like the housekeeping had made the bed and changed the towels and never checked anything else. We were very disappointed and it left quite a sour taste to the trip.
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