Confirmed Guest - verified booking

"The house, facilities and the environs, amenities, plus the welcome hamper were all wonderful. The owner of the property was also very helpful when contacted, but there were details that could have been improved, and these details reveal a degree of carelessness in house-keeping. First of all, the most important piece of equipment in the house, the kettle, was not in good order. The hinge of the lid was broken, and the filter at the spout was missing. As a result, pieces of limescale that came off dropped directly into the drinks I made. This brings me to the next and most important point about the kettle: limescale accumulation. The kettle was caked with a thick layer of limescale. Pieces as thick and of the same colour as eggshells fell into the drinks. The heating elements were completely covered with a greenish-blue layer. I had no choice but to use limescale remover (Oust). It took me three sachets and more than 1.5 hours since 7:30 a.m. on the second day before I could make breakfast, but the removal was still not 100% complete.One curious point, in addition, was the absence of teabags. There was a bag of ground coffee in the hamper, which was of very good quality, and instant coffee was in a container in the cupboard, but tea was on a higher demand, and I was surprised that there was none in the hamper. There were some in the cupboard, which were not enough for four people for a whole week’s stay. Salt and oil were also not available in the cupboards, either. I thought that basic condiments would have been provided (the impression I got from 5 previous holiday rentals, and also from the information given on the website, but I might be wrong). The village shop and the nearest Co-op shop only stocked large ones, which made it rather inconvenient to have to purchase these for only a few days. We found a few new potatoes in the cupboard, though, but there was no indication of how long they had been there. We tried to keep the bathrooms as clean as possible, but unfortunately there were no toilet and bathroom cleaners. The garden furniture, as noted by a previous guest on this page, looked precarious. Some reinforcement of even replacement might be necessary. Other that these, I must stress that we had a blissful stay in the property."

Confirmed Guest - verified booking

"I am leaving this review, as i have seen numerous unjustified, negative comments about this cottage. if i had read them before i went, i may not have gone - but i am so glad we did! Beautiful, well equipped cottage. with picturesque stream running past the front door. so many thoughtful extras: draw full of DVD's (including children's), shelves full of games and puzzles, books. Plenty of cups, glasses and crockery. This was a VERY warm cottage even though it was -4 on the first day. It is beautifully clean and well decorated and feels very homely due to all the pictures and flowers etc. The beds are exceptionally comfortable. the duvets are warm. the furniture is comfortable. The village pub is lovely with great food and there is also a well stocked village shop."

Patrick - verified booking

"Couple of issues with the lodge, handles missing off the drawers in the bedroom and the base of the bed was visible which wasn't a pretty sight. However, the bed was extremely comfor table so that won points back. The shower jet head had one missing so didn't really work but the rest of the shower was great. Coffee table was badly stained and there was sugar all over the dining table when we arrived. The cooker produced burning smoke when turned on because of burnt on food on the bottom.of the oven which left us with the doors open and flapping tea towels before dinner. Ironically, as a young couple taking a break, we really enjoyed the lodge and area and these things didn't really affect us. just a little TLC given to the lodges and it would be perfect."

Patrick - verified booking

"Couple of issues with the lodge, handles missing off the drawers in the bedroom and the base of the bed was visible which wasn't a pretty sight. However, the bed was extremely comfor table so that won points back. The shower jet head had one missing so didn't really work but the rest of the shower was great. Coffee table was badly stained and there was sugar all over the dining table when we arrived. The cooker produced burning smoke when turned on because of burnt on food on the bottom.of the oven which left us with the doors open and flapping tea towels before dinner. Ironically, as a young couple taking a break, we really enjoyed the lodge and area and these things didn't really affect us. just a little TLC given to the lodges and it would be perfect."

Confirmed Guest - verified booking

"The location and the furnishings of SPA COTTAGE were first class . The space inside and outside the cottage were again first class . We would highly recommend this facility and the surrounding countryside and villages . in the village itself there are a pub ,a hotel with great food, and adjacent to the cottage is a wonderful bakery /coffee shop.There is a local store with all provisions /newspapers/magazines., The only suggestion we would make is that the beautiful garden /courtyard of the SPA COTTAGE deserve better lawn furniture / umbrellas , etc. The current chairs and table are in very bad condition with several broken supports......really these need replacing /upgrading immediately ."