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Chantelle - Verified booking
Just had a 2 night stay at Chalet 5, and I must say the Property has the potential to be very nice however a few major points have let it down for us.
1 - the hot tub, the private patio area itself is very nice and private, however the tub needed a very good clean, after opening the cover on the first evening we noticed the water was already very cloudy, to the point you could not see your hands, we also found a bottle top on the bottom of the tub which was not from us, when the jets are on the tub fills up with bubbles to the point they was almost overflowing within minutes, and lastly the smell, we cut our tub time short because after using the tub the second time we noticed a nasty odour coming from the tub. 2 - the towels, we was only given 3 towels in total, 1 being a hand towel, 1 medium sized and then 1 large bath towel. The hand towel had to be used as a bath mat due to the fact the floor was in the bathroom slippery and no mat was provided. This also meant we had 1 towel per person for both the tub and the shower which was not very hygienic. 3 - the bed, the sheets were fresh and clean however the mattress seemed poor quality meaning it sunk in the middle making it an uncomfortable nights sleep. The car parking, location, kitchenette area and views were all good, the power went out whilst we were there and the owner was quick to sort this issue and update us accordingly however these 3 problems have left us feeling disappointed as the property itself is very clean and done to a good standard, as previously mentioned it has the potential to be a very good stay however I have left today feeling very dissatisfied.
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Angela - Verified booking
Pretty and clean.
Photos on website misleading. Looked like the patio was bigger and not separate from chalet... had to go across a little kind of alleyway which wasn't private from the other chalets. Was only a bed and a small chair, would've been nice to have a small sofa maybe..... In handbook it said ask for more towels .... no place to really put them to dry off from using hot tub....would have been an inconvenience to the staff keep on asking as we got through a few of our own being in the hot tub alot. Had to shower before and after using the hot tub. With it being self catering it would benefit from more than just the tiny air fryer and the microwave in the cupboard. The bar was only open on our second night. Closest chip shop (which was great) was 5 miles drive away. Was unable to connect to the Wifi as the password kept coming up invalid. Would have contacted the owner but was stated in handbook only contact between 9pm and 9.30am .... with only being there 2 nights was not really worth it. Had a nice stay all in all, only booked as was on offer....it would have been very disappointing if had paid full price. Maybe been spoilt in other places we have stayed in.
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Noeleen - Verified booking
After some initial confusion as to whether or not the booking was pet friendly, we were excited about our booking.
On arrival, we were pleasantly surprised. The room was bright and clean with everything needed for our short stay. The lack of a bar/ restaurant close enough to the site restricted our choice of evening activity due to the need to drive but we nonetheless managed to entertain ourselves, largely thanks to the hottub which was very pleasant. Somewhere to hang towels/ robes in the hot tub area and the provision of somewhere to place drinks while in the tub are our only suggestions for improvement. Unfortunately on our final evening the occupants of one of the neighbouring chalets caused significant disturbance, disrupting the sleep other visitors and ourselves. The shouting and banging resulting from the drunken behaviour carried easily and very loudly through the chalets which was obviously not ideal. At 3 o clock in the morning we also weren't sure how to report the issue which at times sounded particularly nasty and carried on for some time. Overall, we had a lovely stay with the Snooty fox with the only issues being outside of their control and we would therefore definitely recommend.
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Holley - Verified booking
Chalet 5 was perfect for a short get away.
Myself and my partner stayed Tuesday to Thursday, the site was very quiet which suited us. The chalet had everything we needed, kettle, toaster, air fryer, mini fridge. Lovely modern furniture and was very clean. I read reviews before going so took my own hairdryer and extra towels. We had a drive into Malton which is around 20 minutes away first night, able to pick up any extra bits required for stay. We also spent a full day at Scarborough which was around 25 minutes away. No shops within walking distance that we found however, this suited us as we went prepared for this. Lovely pub open on weekends however, we did not visit due to mid week stay. Double bed, very soft and slightly noisy when turning over but absolutely fine for a short stay. Hot tub was perfect, garden is opposite chalet, very private with tall fence. Hot tub clean and maintained daily.
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Stephen - Verified booking
Overall, the stay was great and the location was really good (easy to find) and useful to go to places such as Scarborough and Filey (we timed it well for a food festival).
Others advised they got slippers, robes and towels, however we only had towels. Other than that, the room had everything that we could have asked for. One thing missing from the Sykes Cottages website is that there is an air fryer if you wish to take good for that. The only downside for us was the fact that the beds springs seemed to be broken on onside in the middle meaning it wasn't the best nights sleep that we could have had. The enclosed hot tub was nice meaning we didn't have anyone else using the hot tub with us. We also decided to get a takeaway from The East Takeaway. It came early and was sublime. Would recommend if you don't want to cook. We brought our dog with us and went for a lovely walk each evening under the stars. Couldn't fault it. She loved it also. Myself and my partner would definitely recommend this site.
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