Self Catering Holidays In Norfolk - Save up to 60%
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Norfolk Self Catering
The Old Chapel
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What our customers are saying about our Self Catering Holidays In Norfolk.
Jane - verified booking
"This cottage is in a fantastic location, a short way from Norwich, with the Broads and coast easily accessible. There are walks from the door, and it has a lovely and peaceful setting. The beds were extremely comfortable and overall the cottage was presented in an attractive manner. We were provided with plenty of towels and clean bedding. We were a small party, so the amount of kitchen equipment was just adequate. The TV and WiFi signal was good. We were able to use the 2 small sofas in the main room. The seating in the ‘snug’ was so uncomfortable that it was unusable. There were sadly a few issues with the cleanliness of the downstairs rooms, with the oven being so filthy that it set off the smoke alarms within 10 minutes of being turned on, with nothing in it! We were left with inadequate cleaning supplies to rectify this, or brush the floor. The vacuum was tantamount to useless.Note to dog owners. This is a brilliant location for dog walks, however the garden is not secure - and the owners make no claims that it is. The excellent fencing in the photos only reaches around three sides, the other side being a hedge with a bit of chicken wire with holes that even a large dog can get out of.We did not use the hot tub, because it was not hot enough and looked dirty, with foliage and dirt in it. We contacted the owner, who came to look at it very quickly, and assured us that even though the water felt luke warm, and got no warmer, it was 39 degrees; and that it had been cleaned. I’m sure he must be right, but it looked less than appealing. In short - what a shame. It was so nearly gorgeous, just in need of some care."
DAvid - verified booking
"Whilst the cottage could be very nice, we encountered a number of issues; individually these may be minor, but collectively they did affect the overall holiday experience:- the hot tub did not work, it was lukewarm on the first day and got colder.- there was no guidance or instructions in the use of the hot tub or sauna and we had to work it out ourselves.- there were no outside lights covering the hot tub and sauna making access dangerous without a torch.- whilst there was a dishwasher, the plates were not dishwasher safe.- a bread knife would have been useful as would a greater selection of glasses.- the blind cords were long and not secured and pose a risk to small children (we had a 1 year old with us).- the Dyson was blocked and could not be cleared so was unusable.- we asked for the bed in the third bedroom to be made up as a super king in line with the property details but this consisted of two single beds being pushed together and there was no access to different bed linen or duvet.Our experience of other cottages of this type has been of a higher standard. Whilst we were able to make do for the few days we were there, it would have been more challenging over a longer period.Overall the cottage was disappointing but with a few small changes it could have been significantly improved."
Glenn - verified booking
"This was our first holiday with our youngest child who is 20 months and our eldest at 4 yrs old. The cottage was fantastic and catered to our needs. Sylvia was very helpful and welcoming having provided multiple leaflets and vouchers for local attractions. We thought the cottage was very nicely decorated throughout with a modern looking kitchen, a comfy front room and grand looking master bedroom. I would have liked satellite tv as we had a bit of down time with our youngest having naps and earlier bedtimes but that is only a minor criticism.We would definitely recommend this cottage to a young family due to the practicalities of the cottage and its ideal location to several local attractions including being within a mile of the coast."
Teresa - verified booking
"Although the cottage has many plus points such as comfortable beds, high end bedding/towels and good showers in the bathrooms, downstairs it is a different scenario. As has been previously mentioned the seating is mostly uncomfortable and this is the reason that I would only recommend with that caveat as I appreciate that this is a subjective opinion. My party did all agree and we also thought that the kitchen cooking utensils could be improved as there was only one small fry pan for 8 guests. It was great to have a sauna and hot tub but in Cowslip cottage there is no adequate outside lighting for the hot tub area. I have addressed this issue directly with the owner ."
Jacqueline - verified booking
"As a family of 8 adults, 1 toddler and 2 dogs the cottage upstairs was pleasant, clean and comfortable however, downstairs was not. The chairs were lumpy and uncomfortable, there was inadequate room for the number of people the cottage catered for, there was inadequate cooking utensils for size of party (we planned to eat in all weekend) the fan in oven did not work (however main oven worked without it), oven was also dirty from previous occupants. There was no instructions for microwave/Combi oven. Garden was not secure for dogs who could escape to horse field opposite. If weather wet/muddy no where to put coats/boots/shoes or dirty dogs."