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per nightKathryn - Verified booking
We had problems with the french doors, could not close them after heat had been on them, consquently we didnt open them.
Sykes contacted me, re first night review, gave sykes my feed back, which it seems was a waste of time.Was told the doors would be dealt with,but nothing they could do about the uncomfortable mattresses and that sykes would get back to me after speaking to the reception about the doors but nothing was done and never heard back from Sykes, Awful mattresses.. due to the fact that they were on upside down, which we found out on the last day when stripping the beds!, this could easily been avoided when the bedding was changed for new guests.I shouldnt have to go striping the beds to check if the bed change ahd been done correctly!! Im on holiday. Little things like, no caddy holders in showers, no hooks on the back of doors, no seat/stool near socket/mirror for drying hair,no microwave dishes/bowls for microwave use. Overall, having the mattress the right way up would have made our stay much more comfortable and enjoyable!! Feel somewhat let down by sykes when promises were not kept.
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Leanne - Verified booking
We had a brilliant holiday at Twelve oaks farm.
The lodge was very spacious, clean and comfortable. The view from Beech Lodge was lovely. The facilities are great, the swimming pool being the most exciting as we have 2 young children. The park and shop were also great. It was lovely and peaceful. Clare and Andrew who own it are so lovely, as were the rest of the staff. I would highly recommend Twelve oaks farm to any family. We will be back!
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Paul - Verified booking
Maintenance in the lodge needs addressing.
The carpet is filthy, toilet in shower room doesnât flush as it should, the sink in the bathroom drains water out when the plug is in. Cobwebs around the windows inside, and all around the decking outside. Cutlery ( food dried on forks) and all mugs went in the dishwasher as soon as I got there. All furniture could do with a good wipe over. I wouldnât recommend Twelve Oaks lodges.
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Paul - Verified booking
Maintenance in the lodge needs addressing.
The carpet is filthy, toilet in shower room doesnât flush as it should, the sink in the bathroom drains water out when the plug is in. Cobwebs around the windows inside, and all around the decking outside. Cutlery ( food dried on forks) and all mugs went in the dishwasher as soon as I got there. All furniture could do with a good wipe over. I wouldnât recommend Twelve Oaks lodges.
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Jacqueline - Verified booking
This was our first holiday teigngrace newton Abbott the log cabin is very well ...
This was our first holiday teigngrace newton Abbott the log cabin is very well presented in a very nice location very quiet and peaceful we had a very nice time there and it was very clean if I had one critique I would say that the some of the furniture ie two single beds could do with an update other than that we will be booking again keep up the good work Clare and Andrew
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