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per nightAlice - Verified booking
Overall we had a lovely stay, though there were a few issues.
The mill is lovely, spacious and the garden is wonderful and nicely maintained- our dog enjoyed the extensive outdoor space (and pond!). The space is not fenced and is shared with two other cottages which are in close proximity, but this worked for us as our dog is very laid back! The cottage was a bit dusty in places, and there were a few hairs in the bathroom sink and floor when we arrived, the rest of the cottage was clean, comfortably furnished, and warm. The location is great, the mill is very peaceful but only a few minutes away from Penzance and all of the shops and services there, and is close to loads of interesting day trip locations and National Trust sites. On our second to last day, the water went off- absolutely no fault of the owner who informed us in the evening. This did mean no toilets and no fresh drinking water, the only water we had was what was left in the hot water tank in the property which we had to use to manually fill the cistern so we could use the toilet. As we had been told of the issue late Sunday, we were also not able to buy water to use as we waited for an update. We did reach out to Sykes to see if there were any other cottages available, should the owners not be able to resolve the issue however thankfully it was fixed by lunchtime the following day. Although not their fault, it would have been useful to know about the issue earlier so we could have bought water or found alternative accommodation. The owner dropped off one large bottle of water the following morning of the issue and then offered us the use of the toilet in an empty holiday cottage across the courtyard after Sykes had been contacted, however it would have been better to offer this on the evening the water went out when it was clear it would not be fixed quickly, as it would have saved us an unpleasant night without any facilities! Overall we had a good stay, however the water issue did put a damper on the last 2 days.
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Confirmed Guest - Verified booking
Not upto the standards usually expected from Rural Retreats. Mousehole is a pretty Cornish fishing village, which makes it a good base for a holiday. Access to the cottage is via a very tight road, into which one has to reverse carefully to avoid the cars parked by residents at the top of the road. We had to park a quarter of a mile up the road, because it is not possible to park in front of the cottage, and the quayside car parks were full. We visited during a hot week in July, but the night storage heaters in the cottage were on full blast, with the controls in a locked cupboard. We asked the housekeeper for a fan, which could not be provided, and rang Rural Retreats who asked us to go and buy one, so we had to get it from Argos in Penzance. We were able to get the housekeeper to turn off the night storage heaters two and a half days into the holiday (not disturbing them over the weekend). The door from the bedroom into the living room opens inwards, and on three occasions, we inadvertently opened it outwards, jamming the door and trapping us in the bedroom. It required some force to unjam the door- this definitely needs to be re-hung. In addition to this, one evening the front door lock broke, so we had to wait in two hours for the locksmith, when instead we could have gone out. The kitchen and bathroom are well appointed, but there is no microwave - so take this into account when planning your meals. The lack of a garden and an outdoor sitting space are slight drawbacks, as is the tendency of vans from the telephone company, water company and builders to park directly in front of the front window for hours at a stretch, completely blocking the view. There is no recycling bin, so by the second half of the week, half of the kitchen floor was full of cardboard, cans and bottles. Come on Rural Retreats, you can do much better. For the same price, we have, in the past, rented much better properties.
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Sheila - Verified booking
Beautifully renovated mill building converted to three bedroom accommodation.
The living area is open plan, bright and airy, Ideal for socialising as a family, and adequately equipped for a self catering holiday. The bedrooms were as described, clean and fresh. A blind over the small window in the double bed room would be a good addition but we were able to improvise satisfactorily.. The gardens are huge with a lovely little lake which, when we visited, had waterlilies in bloom and damsel flies flitting about. There are places to sit and contemplate or read or just chat. The location is down a private road near a small stream and is very peaceful. The host was very welcoming ( Cream tea! thank you!) on arrival , showed us around and was available if we needed anything but left us to ourselves otherwise which was perfect. I am sure if there had been a problem he would have been on it straight away. The location is ideal for visiting some lovely little coves for swimming or surfing or for walks along the South West Coast path. There are gardens at Trewidden and Tanglewood which are worth a visit and others which we didn't have time to get to. Mousehole is quant. The Minack isn't far but book in advance of your stay. Only had a week , had a lovely time and wish we had had longer. Thank you.
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Jamie - Verified booking
We had a fabulous holiday and St.
Just is a lovely place in a great location. The scenic drives certainly made travel enjoyable. Pippa's place is a lovely annex attached to the owners property. Initially we thought this might feel too close for us, we wondered if we would feel watched/looked over but this isn't the case at all. June and Nigel are lovely and very welcoming. They gave us some great tips on where to walk the dogs in the evening and we got to see some beautiful sunsets across the fields. The doggy hamper was a beautiful touch, they thoroughly enjoyed the treats left for them. The biscuits for us humans and the milk for a cup of tea were greatly appreciated after a very long drive too. We could see great care, love and attention has been given to Pippa's place. It felt homely and welcoming. Parking is an added bonus - we never had any problems parking, which is exactly what we need after a long day exploring. It wasn't warm enough for us to enjoy the small garden area but the flowers being potted were beautiful. We also recommend the Kings Arms pub - very friendly and LOVE dogs. We'd definitely return to Pippa's place.
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Confirmed Guest - Verified booking
This charming cottage in the picturesque village of Mousehole had everything we needed. Although it’s quite small, it suited us very well. It’s handily located for access to all amenities. We found the kitchen to be extremely well equipped and we particularly appreciated the Ipod docking station, as well as the welcome food hamper, together with details such as the fresh flowers and a selection of toiletries. This is a lovely cottage for two people who want to get away from it all. The front door opens directly on to the lane and so there was some traffic noise but the window blinds afforded the necessary privacy. The streets of Mousehole are very narrow in places and parking space is at a premium. There is room to unload your car at the property but the lane itself is a cul de sac and there was no turning space for our large saloon. Lots of walking opportunities nearby but no chip shop!
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