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Lucy - Verified booking
We had a fantastic week at Cynefin (Easter holidays).
As a family of 6 ranging from 11-75yrs this was definitely the right property choice for all. It was really clean and fresh with a lovely welcome note from the owner. Nice touch having a couple of pints of milk, bottle of wine and some Welsh cakes waiting for us too! Views are stunning, we were lucky with weather and could see the sea from lounge windows and Parys mountain and copper mine trail isnât too far away. The bungalow is large and really comfortable. Plenty of outside space for teenagers to play football etc even with 2 big cars parked up. My husband had to work a few days and managed fine from the âofficeâ room even with everyone in due to size of bungalow didnât struggle with background noise on calls. The kitchen is well stocked with plenty of pans, Pyrex dishes and pizza trays. We had plenty of space even with all 6 of us in the kitchen area together. The bathroom was great for my elderly parent as only slight step into shower. They also managed easily enough with 2 steps up-to front door. We are already looking to book again and could easily bring our younger nephews as despite being inland, plenty for them to go at with football/snooker/air hockey table in garage. Lots of board games and jigsaws for rainy days too. Garage/game room could easily store enough bikes for all guests. The owner is fabulous, checked in (text) a couple of times and I have no doubt if there had been any issues, they wouldâve been sorted out quickly. We left a textbook under a chair and hadnât missed it until the owner found it. It was quickly posted back to us, which was great. Canât praise this rental enough!
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Dawn - Verified booking
We had a lovely holiday in Penelope.
It was immaculately clean and so so comfortable. I think someone took a toothbrush to it! It oozes good quality. The beds are so comfortable and the quilts/pillow and all of the linen is such good quality and smells lovely! Sue the housekeeper is a real positive. She communicates very quickly If you text or ring her, even about silly issues such as the bins!! She is such a lovely lady! I know if we had any problems she would sort them out (but tbh this is such a lovely bungalow in such a fab area, I'm not sure what problems you would have?). It's very quiet so don't pan on having a rave here! Okay lets deal with the negatives: Lack of wifi! I used my hotspot which hardly used any of my data and if it's an issue with Netflix - get a life! I quite enjoyed revising some of our old dvd's etc! The garden is difficult to access and is only sunny in the morning. BUT: The fact that they allow a dog is amazing! It's also very cheap compared to other places and it's right in the heart of Benllech! With all that offers! Shops/pubs/restauramts/takeways. And also in the centre of Anglesey with all of its beautiful places to see. There is so much to do here and this place is so warm and comfortable to come back to! We love this area and this is a very good value place to stay, central and very well appointed! Thanks Sue! xx
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Andrew - Verified booking
The property is ideally situated close to the Anglesey coastal path and a short drive to Beaumaris.
Unfortunately upon our arrival the property was filthy. The dishwasher was partly loaded containing mouldy plates, the rest of the cutlery and plates were also dirty but had been placed back into the cupboards. Cooking utensils were worn, rusty or so dirty we couldnât safely use them. Oven was dirty, Bedding was covered in dog hair and faeces were left in the toilet and what appeared to be faeces was in the carpet. We raised our concerns upon our arrival and the management company sent round the cleaning team, who apparently had already been round that day. They were very apologetic and provided my wife with some wine and chocolates. Throughout our negative experience, communication with the management company was excellent and they were equally shocked when we provided photographic evidence. After spending approximately 4 hours cleaning we could commence our holiday at 2100hrs on the first evening. Sykes refunded us £50 from the cost of our holiday. Whilst we accepted the refund, upon reflection we believe that this was below what was reasonable given the circumstances. We did have a nice holiday, but we could not recommend this property to anybody else.
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Denise - Verified booking
Unfortunately we had a few problems The cleanliness of the house was not very good.
We had to clean plates, glasses cutlery, the bathroom in master bedroom was quite dirty with cobwebs, bedroom had cobwebs and dusty too, broken toilet seat. The mattress had lots of stains! No protector! Disgusting. I couldnât sleep on the bed and slept on the sofa! The pillows in my sons room were heavily mouldy and stained. They had been put in protectors so someone must have seen the state of the pillows. I have pictures of everything. The bedrooms downstairs No protector on double bed, bad mould on the walls Extensive mould in the twin room. This is awful considering the recent publicity regarding the effects of mould. The general upkeep of the house need updating. The sofas in the living area is heavily stained uncomfortable We paid quite a lot for the stay and it was really disappointing and distressing for us. We did speak to the owner/cleaner & Sykes about the situation who arranged for the toilet seat to be swapped and the lovely cleaners came and put protectors on the beds and cleaned. But the issues should not have happened in the 1st place. I donât think it should be rated 4 ticks at all. I have photos of everything which I can send you.
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Royston - Verified booking
`No cheese grater except for a mini parmesan grater which is no use to man nor beast-unless the beast brought parmesan !
Ok - so the house was fantastic- the quirky layout worked well for our party of 6. The furnishings were lovely, the art work was lovely. Sitting on the top terrace in the sunshine surrounded by butterflies & crickets was lovely. The views across the Menai straits into Snowdonia were magnificent. The locality is marvellous, the walks from the door great. The locals friendly- a red squirrel kindly stopped & posed for photos on a stroll to Arthur's Fort & if you get a chance to say hello to a fella with a large grey beard & a S.A. accent who regularly walks by the house with his dog then do so & if your lucky he will regale you with tales of foreign travel in search of bugs, fascinating. Castles, boat trips, beaches & walks all good. Great holiday. Envious of the owners. But you have been warned- no cheese grater. (cleaners could pay a little more attention to the shower waste traps.)
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