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per nightJoanna - Verified booking
We have stayed in 2 different venues with Sykes cottages.
The first stay was Excellent and so we booked the next stay at the same resort, but in a different accommodation. However, the 2nd stay was totally awful. The listing was for a 4 person cottage with facilities for an infant/toddler. This was not the case. The photos were done on a panoramic lens and were totally miss leading. The cottage had been cleaned but not cleaned properly. It turned out that the bedrooms were a Jack and Jill style, bedroom 1 was for 2 adults but had a small double bed (it was infact a Large 3/4 bed) had 2 awful flimsy metal single bed....for children. My husband had to sleep on the sofa because the beds were so small. For me they were just uncomfortable uncomfortable. The very tiny bathroom was down stairs at the back of the kitchen. The only thing good about the property was it was very close to the beach and the weather was great. This property was converted from an old shop into lots of small accommodations. within the one building making maximum use of all the space. It was overcrowded and you could hear the the other residents in the rooms next to us. Totally not what an holiday maker wants. The sofa smelled of dogs, and was stained badly, the sofa was so small there weren't enough seats for 4 adults to sit and chat comfortably, Just not what the photographs advertised, when we arrived there. Just a total waste of our hard earned money. I will be wary of checking the properties out in future and make sure they are what is advertised. I will also complain to Sykes directly next time. We ended up leaving after 2 days into the holiday and finding somewhere else with other family staying there.
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Roland - Verified booking
We were, initially, very excited upon entering Plas Elyn.
You can tell that the owners spent a lot of time and money doing the place up. I really enjoyed cooking in the kitchen and sitting in the dining room with a cosy blanket when it became chilly. The house has an amazing view and despite incredibly grumpy neighbours (actually, the woman not the man) we were very happy to be there. Unfortunately, there were a few things that were things with the house that caused real concern, which led us to think that either the current owners were duped when they purchased the house, or its on them. - The main room smelt of damp - there is definitely a leak in the house. The sooner they address this, the better for all concerned. - The boiler stopped working at least x4 times that we know of. As above re fixing - The stairs to the living area are unsafe - The radiator in the bedroom with the en-suite, never came on (this is where my mother-in-law was sleeping, so not good). In addition to that, the housekeepers forgot to leave towels in the loft rooms, and we were unable to use one of the loft rooms, because the carpet was soaking due to a previous guest. We could absolutely cope with the last two issues, however the heating/no hot water x4 times and the issue with the stairs left us very concerned with this property. I would hope the owners have the conscience to resolve our biggest concerns ASAP before someone really gets hurt. Kind regards Tina
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Elaine - Verified booking
It's a lovely house with stunning views.
Very comfortable. A really well equipped home. Everything we needed. There were a few areas that we feel could be improved. All of the bedroom carpets were quite worn. The duvet cover in double bedroom had faded on the side nearest the window. The upstairs bathroom shower mats were clean but very marked on the surface and definitely need replacing as does the bath mat which is worn. The chandelier fitting at the top of the stairs has come away from the ceiling. There is quite a bit of grout that needs re doing in the bathrooms. We cleaned the fire door in the lounge because it was dirty and smoking. Parking was difficult because we had 2 cars. We tried to park the 2nd car in the garage but there was not enough room with stuff in there and we couldn't shut the garage door. I also think if you had a large 4 x 4 the lane would be inaccessible and this should be highlighted. I know there are a few negatives but we very much liked the house and views and would happily re visit if it was updated. It does look a wee bit tired decor wise. The downstairs loo had a lot of cobwebs. It's just constructive feedback that hopefully will enhance further stays for customers. It's the 3rd UK holiday with Sykes and we will continue to book with you. Thank you. Elaine Vincent
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Martin - Verified booking
We had an issue with the central heating.
As our holiday was towards the end of September the nights were quite cold. There was only one small heater and a wood burner in the lounge which was not really enough to heat the house especially as we had a 4 month old baby. However the holiday company was very good and supplied us with 2 heaters and some kindling fire wood which sufficed for our last night. Hopefully the heating problem will be resolved for anyone taking late breaks at Ty Mawr. Also the car parking situation - it states off road car parking for 2 cars. It is not really off road as the parking is one car on each side of the road which is a very narrow lane. Fortunately not too much traffic passes. But it really is only adequate for 2 small - to medium (just about) cars. Bit of a squeeze anything larger and takes a lot of manoeuvring . Apart from that it is a beautiful house, well equipped, very clean and has a lovely enclosed garden. Best of all - the stunning views of the Menai Straights. We enjoyed it - thank you!
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Gill - Verified booking
We wonât be going back.
Lots of issues but the main one is the internal wall from the shared deck to the front of the property is very low and 2 breeze blocks that form part of the internal wall act as steps over so my 6 month old miniature Schnauzer pup got over on the 1st night onto the main road so had to be tied up the fortnight. Looks ok from the photos taken from outside. No point having lovely French doors as well as a front door to a very insecure area. Not pet friendly in that respect. The view from the private upper deck is mainly of 6 council houses, roof tops and 2 small industrial units. VERY noisy planes that start at 08:30 which is fine but u only get to see them on the start. No take off. Very busy road in front of the bottom deck with zero privacy. Badly maintained when paying £1500. The double bed was great for me (Iâm slim but tall) but will be tiny for a couple so bear this in mind. Nice interior, close to beach but thatâs it.
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