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per nightGillian - Verified booking
We stayed in this property last week The property was in a lovely area but the journey was quite a trek, especially in the wet weather, and we had to travel along several miles of bumpy unmade up roads full of potholes to reach The Cart House.
Anyone with a lower slung car would have found the roads virtually impossible to travel along The holiday property was very near to the ownersâ property which we were not aware of at the time of booking. The property wasnât well cared for and the standard of cleanliness was not what we expected. It clearly had not been cleaned thoroughly for some time There had been a flood in the downstairs loo and hallway which hadnât been repaired by any sense of the word and it was almost derelict in the hallway and very damp The kitchen wasnât great. A lot of the equipment was below standard and again cleanliness was an issue The 3 sofas in the sitting room were clearly very old and had no support The promised WIFI was dreadful, as was the TV connection. The TV pixelated all the time which made it virtually impossible to watch and it was certainly not a Smart TV as stated. We had little or no internet connection for the whole of the our stay which caused difficulties for us. As for the promised outdoor amenities, the tennis court grass hadnât been prepared for playing, the telescope was rusty and unusable and the hut, which we had hoped to sit in, was run down and had no suitable seating. The swimming hole was also unusable as the jetty to access the water was unstable and dangerous And from the description of the property we had expected to have a private garden to sit in which was not the case. There was just one bench outside near the back door and near to the track which vehicles used. There was nowhere to sit outside together as a family and enjoy a meal, as advertised.
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Graham - Verified booking
The property is situated in the grounds of the hosts home, which are quite considerable with a pond, very large grassed area and other ex farm use buildings plus a rough grassed tennis court if you want a knock about.
The hosts are very warm and friendly and allow you full use of the garden and surrounding area. On entering the property, the main downstairs area which comprises a kitchen diner and lounge area, the first thing that hit us was an amazing air of calmness and serenity, the stress of the journey here ( 7 hours ) just melted away. The place was lovely and clean and fixtures and fittings are to quite a high standard although some pans and 2 of the settee's could do with an update ! The master bedroom had an emperor size bed which was incredibly comfortable, pillows were also very comfy. The property is in a very rural location so it is beautiful and quiet, no passing traffic, or anything really, as it is at the bottom of a farm track but this is the properties appeal, a total chill out and de-stress rental. My only real negative for this rental would be the poor security on the external doors and renters should understand that the properties appeal of a quiet isolated location also means you need to drive to go to pubs, shops etc. Overall though a highly recommended location for a rural break.
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Nina - Verified booking
We absolutely 2 The Bays itâs a wonderful house in a fab location!
There are quite a few maintenance issues we spotted that I thought I should pass on: Lamps in front double bedroom are very dodgy! They cut out and Make strange sparking noises. My son opened the back of the TV remote control in the TV room as it wasnât working and found it had the wrong batteries and were filled with foil?!? There was a lengthy power cut whilst we were there and there were only a few mostly melted candles and the torches not working to light us - luckily the lovely staff at the Dolphin kindly lent us some candles. Ensuite sink broken, the plug once it is in cannot be taken out, the mechanism to lift the plug isnât working. The silver bin which used to be in the kitchen for recycling was in the garden and full of bottles when we arrived. We took our bottles to the bottle bank round the back of the Dolphin and put our recycling in the correct bins, but it meant there was no recycling bin in the kitchen and we had to use carrier bags.
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Grant - Verified booking
We really enjoyed our 1 week stay at the Cart House.
It was a perfect little self-contained property that was very warm despite the cold weather outside and had nearly everything we needed for a week's stay. The kitchen was fully fitted and all bedding and towels were provided. The only things I would pick out to make people aware of is that the last 1.5km of roads are quite pot-holed and prone to significant flooding. We drive a Rav4 so were fine but if anyone was planning to travel in a smaller car I would be sure the weather is going to stay fine. We also found the internet was pretty unusable. This isn't massively surprising in this part of Suffolk but download speeds were often <1Mbps and so streaming was intermittent. We could get 4G which is how we supplemented it - so make sure you travel with plenty of data.
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Linda - Verified booking
Lovely cottage and perfect location (Thorpeness is lovely) - near nearby Aldeburgh, the beach and the local pub and dog walking ideal.
Facilities on the whole very good but the "open fire" on one listing wasnt there - disappointing. The snug where the only TV (very small) is located is probably the sleeping for the 6th person? - not possible for 4 of us adults & dog to sit and watch tv - I know if you are on holiday you are out most of the time but at night (winter) when temperatures drop it would be nice to watch together some Christmas stuff/movie but impossible. The large dining/seating/Christmas tree area would have been so much more appropriate and comfortable and obvious with a more appropriate sized TV??? The heating was a little hit and miss and didn't come on when the temperature dropped. Didnt try to mess with that!
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