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per nightRichard - Verified booking
This was our second stay at Swandown and this is our first review.
Our family of 4 (we have twin boys aged 11) love coming here, the standard of the lodges are fantastic (we have stayed at lodges 9 and 14) everything you need is at hand in the kitchen, the living areas are very comortable and have plenty of space and the outdoor areas are lovely too. The staff are very welcoming, great to deal with and friendly. The supermarkets are a 10 minute drive, the local pub a 5 minute walk (and has fantastic views from the garden) and the local golf club (all welcome) is a 5 minute drive, both are great for eating out. The likes of Lyme Regis, Sidmouth, Burnham, Weymouth & Teignmouth are reachable in an hour and Minehead, Torquay and Bournemouth around 90 mins so perfectly located for day trips out. This is one of our favourites and we will definately be returning.
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Jose - Verified booking
We are very grateful, it has been a different experience, which we have loved for many reasons: - The hospitality we received.
- We had absolute privacy. - The place allows you to relax and connect with nature, as well as having forests and nature reserves nearby. - The internet connection was great. - Going to the toilet is not a problem at all, if it rains with an umbrella or raincoat is enough as it is really close. - Hear and see the sheep, goats and beautiful dogs is wonderful, plus there were lots of birds of all kinds. However, inside the room, you were totally isolated from the noise. It is worth noting that our stay was during a thunderstorm and we were not at all bothered by the weather or the cold, although it was freezing and there were strong gusts of wind. We hope to return in the future and enjoy dinner by the fire pitch again.
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Michael - Verified booking
The listing made it clear that guests had access to services in the nearby hotel.
However, having walked to the hotel, we were told on arrival that there was no contract in place between Swandown and the hotel and there hadnât been for some time. It was clearly not the first time that the hotel had told guests that this was the case, so we are very disappointed that the listing had not been corrected as this was part of our reason for deciding on choosing Swandown. Also the path to the nearby pub was only illuminated in places (lights exist but are not all working). Not sure who owns the path to the pub but if itâs one down then it would be good to get the path lights repaired. Other than that, we had a lovely weekend and would recommend swan Down
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Jean - Verified booking
On arrival and having unpacked, the first time we flushed the toilet we found that it wasn't working properly and was unusable.
The office was locked and so we called the two out of hours numbers both of which were on message service. About an hour later a very angry looking young man arrived, he marched through our houseboat without speaking to us, he proceeded to stomp in and out . Then the owner arrived and insisted that the toilet was checked that day which it clearly had not been. It wasn't really all that clean anyway. If on cleaning and flushing it would have been found faulty . When I disputed her claim the owner just rudely talked over me . We then had to pack up all our belongings and move to another houseboat.
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Steven - Verified booking
A lovely property, so nice to arrive and have all the provisions supplied.
Tea, coffee milk etc. Also a supply of other necessary bits and bobs, cleaning, paper towels, loo rolls and even shower gel, I wish weâd known about that, saves taking so much stuff. Beds were comfortable. Good enclosed parking and very quiet. The only criticism is the shower. Temperature and pressure not only varied on your use but all your neighbours use. Trying to keep a constant temperature was impossible, either skin blistering or freezing. It varied so much during each use, constantly having to re adjust. Despite the shower, weâd happily go again.
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