Confirmed guest - verified booking

"The Lookout has beautiful views and a fine, sloping garden. Its kitchen area has recently been updated. The rooms were well equipped, with a diner/kitchen/sitting room/ secondary bedroom combination as the main one. Be aware that there is a very steep, narrow slope and steps down to your entrance through the smart conservatory. If you enjoy walking this is perfectly located for a walk into Paignton or Torquay, with a small supermarket a few minutes away. The road down to the sea is quite long and steep. Inside, there is a bed beneath the stairs leading up the owners' area, a DVD player but no Blu-Ray, and a combination turntable/radio with USB port which we couldn't figure out. The shower is efficient but drainage is slow so it fills with water and there is no door separating the toilet/bedroom area from the kitchen. There are unorthodox electrical features and a fridge which does not work well if too full. We had hoped for a quiet retreat so found the two full days of loud, power-tooled hedge cutting disappointing. Nor had we considered the full implications of The Lookout as the bottom floor of the owners' home, meaning that sound carries easily, and that bedrooms join floor to ceiling. Flowers, scones and jam were nice to have on arrival, but we were not impressed by the phone call on departure blaming us for breaking the lock of the conservatory door (into which we had never even inserted a key, following the example of our hostess) or the text earlier in the holiday asking us to turn off the heating. It seems to be inexpensive and in that sense is good value for money and the moonrise is gorgeous. But if privacy is what you want, be mindful that this is a home first."

HARRINGTON - verified booking

"lovely location but internal to property leaves a lot to be desired. Very dirty, cobwebs everywhere, floors sticky, placemats and coasters dirty and sticky, oven too dirty to use, not big enough to cook for 8 people, top oven full of dirty trays thick with grease, dishwasher causes leak under sink, cups and mugs stained and chipped, downstairs toilet very smelly, living room - curtains hanging off tracks, sofa cushions smelly and dirty, and very very uncomfortable - might as well be sitting on bare wood. Garden not family friendly and not suitable for disabled/elderly/toddler visitors. very steep steps from conservatory. BBQ non existent. bedroom on entry level - wallpaper peeling from celling, ensuite very small and stuffy. Beds very uncomfortable. Iron broken and leaking - therefore not able to iron anything, ironing board very old and dangerous when putting down. recycling bins not fit for purpose. nets covering boxes do not work. We had to pick our rubbish up 4 times from the front garden as the seagulls kept stealing. bins are only emptied once a fortnight, therefore no room to leave rubbish. For the amount of money we spent on this property it was very disappointing. yes, the views were lovely but the rest of the property needs some serious time and money spent to make it comfortable for guests. Cleaners need to be taught how to clean, they have 5 hours between guests and it doesn't look like they have spent 10 minutes cleaning. We feel robbed. If we had seen a honest review such as ours, we would never have booked."

Sarah - verified booking

"Oh what a fantastic holiday!!We booked Ridge House for the purpose of a two week extended family holiday and it more than exceeded our expectations in size and layout. On arrival, the property was spotlessly clean and Becky, Rob and Alison were available to answer any enquiries. We booked a mid-rental clean and would recommend this to any future rentals and again Becky and her colleague were very flexible with this. The location was an ideal base to explore surrounding areas but we also enjoyed the beautiful garden and along with the views and the Hot Tub!We note that a previous review mentions that some rooms may be due for refurbishment, whilst we note this, we would consider that the photographs on the website were accurate and there was no misleading information, again this is a family home and suited our needs. The Prosecco, chocolates and Dog biscuits was a lovely touch on our arrival- thank you and we really appreciated the flexibility of the owners in our booking. We will be looking at rebooking this again next year subject to other matters within the family. Thank you"

Matt & Family - verified booking

"We stayed here. 4 adults, a teenager and 2 under 3 years old. We had a great time! Thank you. I was worried about the space before we arrived but there was no need! The cottage is cosy but we felt really comfortable. The cottage has a really nice atmosphere and we thought the location was good. The cottage was really nicely presented, nice furniture and lots of cutlery and pots in the kitchen. I was worried the parking might be a problem but again it wasn't too bad. We parked at Freshwater and Oxen cove, they had spaces in the evening but they could get busy during the day. We were able to quickly unload just across the road in the Yacht Club car park. We didn't have any problems with the fish market behind the cottage, it wasn't too noisy. Brixham is a beautiful village and the surrounding coastline is great to explore. We were really lucky and got to swim with local seals in Churston Cove just to the North."

Matt & Family - verified booking

"We stayed here. 4 adults, a teenager and 2 under 3 years old. We had a great time! Thank you. I was worried about the space before we arrived but there was no need! The cottage is cosy but we felt really comfortable. The cottage has a really nice atmosphere and we thought the location was good. The cottage was really nicely presented, nice furniture and lots of cutlery and pots in the kitchen. I was worried the parking might be a problem but again it wasn't too bad. We parked at Freshwater and Oxen cove, they had spaces in the evening but they could get busy during the day. We were able to quickly unload just across the road in the Yacht Club car park. We didn't have any problems with the fish market behind the cottage, it wasn't too noisy. Brixham is a beautiful village and the surrounding coastline is great to explore. We were really lucky and got to swim with local seals in Churston Cove just to the North."