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From
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£121
per nightStacey - Verified booking
And the properly layout is perfect for a family.
The garden is gorgeous. The house is spacious and the location is gorgeous. That bath in the main bathroom is the size of a small pool and itâs beautiful. However⦠there are some basic issues that should be sorted and one or two things that should be made clear on the listings. The main things that need resolving⦠1. Dirty hot tub. We arrived to water with a green tinge in it, not heated up, with a layer of scum on the top and debris in the bottom. Iâd have been tempted to think this was just unlucky⦠but thereâs comments in the guest book going back months complaining of the same thing, which just makes me think the water is never changed. There was a real smell in the little hut the hot tub was in too. So, despite this being one of the main reasons I booked the property, I just couldnât bring myself to get in it personally 2. Cleanliness in the kitchen. Thereâs a fly problem to start with, but I appreciate it isnât easy to resolve. However, if you know you have a load of flies, then cleanliness, in my view, should be one of the key things. We took dishes out that were dirty and needed rewashing. And when we took the air fryer out it was absolutely filthy⦠so again we just decided not to bother using it 3. Loads of the lights just donât work. Again, I saw this had been mentioned previously in the guest book. But it wasnât resolved. The main lights in the master bedroom donât work. The wall lights in the living room donât work. The lights in the second bedroom didnât work. 4. The couch was very lumpy, bumpy and oldâ¦not comfortable to sit on at all. When we were shaking the cushions up to try and make it more comfortable it was also clear it hadn't been cleaned in a REALLY long time. Things that need highlighting in the listing, I feel: 1. Huge area of nettles in the garden. I was traveling alone with 3 young children so was drawn by the garden. But thereâs a massive section of nettles on one side not fenced off. Appreciate stopping nettles growing is unfeasible. But pointing it out would be helpful or even fencing it off 2. Wifi is too slow to do anything beyond send text whatsapp messages. I appreciate the area has slow wifi issues. Average speeds in the postcode is only 10 mb per second. But the wifi in this house runs at no more than 1 mb per second. I mentioned before I was travelling alone with children. Add to the fact there was no mobile signal and ultimately, I needed wifi to be able to keep in touch with the childrensâ father and other people. So this was massively inconvenient. I know thereâs not much an owner can do about slow wifi all the time, but when someone advertises âwifiâ at a property, you assume it will be usable. I had specifically looked out for wifi because I know signal in the area can be patchy. Iâd also specifically looked for a hot tub but the hygiene issues were hugely, hugely off putting. Itâs worth adding that on the occasion I contacted the owner about it, despite the fact there was nothing they could do, they did respond immediately. But of course it was impossible to contact most of the time anyway because of a lack of phone signal and a very slow wifi network. In all, this is a beautiful property in a wonderful area. But a lack of cleanliness, poor maintenance and unclear advertising in regards to things like wifi left me personally very disappointed.
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Bruce - Verified booking
Disappointed we weren't advised the hot-tub was out of order.
We had specifically searched for a location that offered one. There was an out of order sign on hot-tub shed door. We had to get custodian of property to come sort out the beeping smoke dectector (we couldn't get it to stop). Asked him about hot-tub and said he would message owners. Messaged him later and he said owners confirmed it was not working. We had to make new plans for our evenings instead of using it. Fortunately, we brought a stick for the tv so we had other entertainment for the 2 kids during the evening. Besides the hot-tub, there were a few things that were also a bit disappointing about our stay. We couldn't get the tv to work in the bathroom; it seemed like the batteries were dead in at least 1 of the remotes for the tvs; wi-fi signal was not the best (guessing because of the remote location); couple of lightbulbs were burnt out. Mostly minor inconviences, other than hottub, but disappointed us a bit. Overall, house is very spacious and welcoming and is well laid out. The beds were very comfortable, bathroom and WC was good to have both, kitchen had numerous appliances and sufficient pots, pans and utensils. Wood burning fire was nice for the cooler evenings. Would have rated my recommendation and stay higher had the hot-tub been working.
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Leonoor - Verified booking
The cottage is absolutely beautiful, the views are stunning.
Facilities are very nice, great big kitchen, comfy beds, nice garden with furniture and again stunning views. However the remoteness of the property was a little more than we anticipated. The WiFi didnât work, cell service is zero in the whole area, so if you go for a walk you wonât have any reception or meet anybody for a long time. Which can be very nice of course if you are looking for quietness. Nearest amenities are half an hour drive away. Which is fine, just plan ahead better dan we did. We tried to get in touch with the owners but the phonenumber was out of use. There are no instructions available for ie the heating, hot water, appliance use, garbage disposal. This would be a tip to add, it makes it easier to work things out. All in all a beautiful place, we really enjoyed our stay
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Carla - Verified booking
We booked Westmains as we wanted a few nights away at short notice, all we wanted was for it to be in the middle of nowhere, have river fishing access and most importantly a hot tub.
This is exactly what this house was, beautiful property inside with so many facilities (we loved the milk frother) our three year old little girl was overjoyed with the tv in her bedroom, she couldnât believe it. The walk to the river for fishing was quite a walk and wearing wellingtons would be advised, but itâs a beautiful large river and quite a large beat to fish from. There was a slight issue with the hot tub when we arrived but a quick text message to the host promptly resolved this. We had a lovely relaxing stay, spent a lot of time exploring Kielder Forest, there really is so much to do there and only a 40 minute drive away. We are already planning on returning to Westmains for a winter break. A true gem
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Sharon - Verified booking
Have had a super, restful week at Westmains.
House was immaculate, comfortable,(not the sofa though, may look nice but oh my how uncomfortable it was!!), cosy and well equipped with everything to make our stay very enjoyable. Once we read the instructions and got the hang of the jacuzzi we were able to enjoy it, although grit in the bottom of it was a wee bit off putting but I suppose hard to get rid of. There is no âjust nipping out for a pint of milkâ at Westmains but once you realise this and get yourself organised it is a fantastic house, in a beautiful quiet location ideal to recharge, spend quality time with friends or family and enjoy the surrounding area. Wine and chocolates were a nice welcome touch, thank you x
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