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per nightComley - Verified booking
Disappointing. It has the potential to be 4 star, but looking tired. Carpets had not been vacuumed prior to our arrival. The previous guests must of had a heavily moulting blond dog! The out of date information book suggests that guests vacuum up after their dog before leaving the property. Yet you pay a surcharge for bringing a dog. Which we naturally assumed was for the extra time to vacuum between guests. Carpets generally are stained and grubby. Bedding and towels were nice quality, comfy beds. The shower was extremely hot, impossible to adjust or stand under. On Day 5 we received a phone call from Original Cottages asking if they could send a plumber. They obviously knew about this yet no prior warning or apology that there was a problem with the shower before we arrived. It was fixed and worked ok for the remaining two days. Light in bathroom is broken. No toilet roll holder. No shower caddy in shower, mould in shower. Bath matt is gross. Cheap liquid soap provided, bring your own. Standard lamp does not work in sitting room, so no ambient lighting on an evening, not a conventional bulb. Fire risk assessment in the out of date visitor book is due for renewal January 2017. Dishwasher tablets, a cleaning cloth, bin bag, tea bags and a few coffee sachets constitutes the welcome pack! New baking trays needed. Apartment could be lovely again with a little investment!
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Mr John Hall - Verified booking
The apartment was excellently appointed and clean, but it seemed to lack good housekeeping and proper attention. For instance, the boiler was not working properly, and while we could live with this for hot water the malfunction was know to the agents but they did nothing to leave us instructions on how to deal with the problem. The extractor fan and shaver light in the bathroom were not working, which again should have been spotted. Also the refill mechanism on the one toilet stopped working, while the carbon monoxide alarm started to beep and malfunction. Your maintenance team were quick to remedy, but most if not all of the above could have been prevented with proper, considered maintenance. Many of the instructions appeared out of date and compiled some years ago by a previous owner, and in spite of them saying no dishwasher tablets or washing powder was left for us. Finally, it would have been nice if a welcome pack including some cakes or a bottle of wine left, which would have been much appreciated after such a long journey.
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Mrs Chew - Verified booking
Perfect location in a beautiful village. all in all it’s very tired, paintwork extremely grimey and dusty. Most windows don’t open as the cords are broken. Lighting poor, the fittings look like they have been bought in a charity shop as do the pictures. Some of the lights in the kitchen area don’t work, bulbs need replacing. One of the curtains in the main bedroom needs fixing and in the bay window the curtains are threadbare. The hot water temperature has been turned down to such an extent that it’s warm only in the bathroom just what you do not need in chilly weather. Standard of kitchen cutlery/utensils/crockery not great and not much of it. The freezer needs defrosting desperately as very difficult to open the drawers without pulling off the drawer fronts. Would I stay again at Taylor’s, that would be a no.
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Rebecca - Verified booking
We were impressed with the quality of the property, for example the well-equipped kitchen, fluffy towels and gorgeous bedding.
It felt like a lot of thought had been put into making sure everyone has as good a stay as possible. The photos don't really do justice to some aspects of the property, like the spacious king size bedroom, high ceilings and elegant hallway. We also loved the access to the Common. This isn't mentioned in the property description, but provides a shorter route to the seafront. (Having said that, the location is incredibly central anyway, while also being quiet and tucked away.) My only criticism would be that I'd have appreciated a summer weight duvet. But the property worked brilliantly for the 3 of us and we'd happily stay again. For anyone thinking of booking, don't be put off by the lack of parking. We always managed to park virtually outside, despite visiting in the main school holiday period.
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Confirmed Guest - Verified booking
A lovely stay with lots of good points, those little extras that made life easy, i.e. Welcome milk, butter etc. kitchen roll and cling film just to mention a few. The following notes are for your awareness and maybe improvement not a complaint, as the good far outweighed any negatives. My only minus points were: 1) oil put in the top lock of the front door on our second day (we presume it was done because it was a bit stiff). This coated the key and made a mess my hands the following three times we used the front door. 2) no soap tray in the shower, everything had to be put on the floor of the cubicle whilst showering. 3) toothbrush older would have been nice. I have already recommended this property to three people and look forward to a return trip in a couple of years.
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