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Debbie - Verified booking
The listing does not make it clear that the apartment is at the back of the block and does not have a view of Fistral Beach, which is the main reason we chose this apartment.
Whilst there is a partial view of the sea the main view is of a car park. The apartment is in need of an update - the tv is not a smart tv so unable to view any of our streaming services; there is no smart speaker or radio; sofa incredibly uncomfortable and not large enough for 4 adults to sit comfortably; the gas fire is incredibly difficult to light; there is only outside seating for 2 people; one of the windows in bedroom does not shut; the fridge has mould under the milk shelf which cannot be cleaned as the shelf is super glued in place; there is no coffee maker or large cafetiere; no hairdryer; no toiletries provided in the bathroom; there is no wardrobe in the 2nd bedroom and the wardrobe in the other does not have a hanging space for dresses so they get bunched up on the shelf; there is only 1 bedside lamp in each bedroom. Whilst some of these are being picky, put together they made our stay less enjoyable and comfortable than it should have been for the price we paid. On the plus side we could not fault the response from Sykes when we contacted them to say that the bed had not been zipped together (as requested), that there were several light bulbs blown in the lounge and kitchen and that the shower head was almost falling off the wall into the bath. They sent housekeeping and maintenance the same day and resolved these issues. The apartment is in a great location and very easy to walk to the beach and town.
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Hazel - Verified booking
We paid £787 for 3 nights and expected more for our money.
The shower room was tiny, the sink was too small for my husband to shave in. The extractor fan ran continually which was very noisy and disrupted our sleep. There was visible mould on the walls in the shower room. The room obviously needs an outside window. The bedroom was dark and depressing and we spent as little time in it as possible. The window in the bedroom opened into the entrance porch and was not an outside window (this was not accurately described in the property details), we were therefore unable to get any fresh air into the bedroom. The bedroom had visible mould growing on the walls and smelt of mildew. the owners were trying to address the problem by placing a dehumidifier in the bedroom which we were asked to keep on at all times apart from at night. The lounge/kitchen was a good size and well stocked, however the kitchen cupboards all smelt of mildew. The whole property was very clean and in a great location. We are frequent travellers and have stayed in many holiday cottages and certainly feel short changed on this one. This is the first time we have ever given negative feedback. We feel a partial refund is appropriate. We felt we paid far too much at £787 for 3 nights.
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Susan - Verified booking
This cottage is perfect, the outside seating area is pure tranquility especially in the morning listening to the birds.
The kitchen and lounge area is spacious and extremely welcoming, clean and tidy. On arrival there was a welcome gift of Red Wine and speciality chocolates. The kitchen area was clean and even had tea, coffee etc provided for which we didnât expect. Tom and Mary had sent us a welcoming text and a contact number if we needed anything at all. The beach is about a 15 minute walk away and is absolutely stunning especially at sunset, I would advise to walk down rather than driving down as the car parks get full very quickly. The local pub The Albion Arms are very friendly, recently they have changed to ordering via the App system which failed on the first night and left people waiting for over an hour, hopefully they have it sorted now. Overall the apartment is in a good location and is perfect for couples to escape to the quite village of Crantock. I would definitely recommend to friends and family and I would 100% stay there again.
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Andrew - Verified booking
Property was excellent and we had a great stay.
Everything was very clean and well organized. Sofa and beds were comfy. Plenty of space for us all to function in the kitchen and living area. Lighting was fantastic. The step in the bathroom was a challenge for all. Would be good to include a streaming device eg Amazon firestick, Google chrome or smart tv for families to stream their own services. An extra towel per person for the week would be appreciated. Blackout blinds/shades in bedrooms would help keep the rooms cooler⦠a shade for the French doors to keep sun out of the eyes at dinner would help too. Thank you for providing a couple washing tablets for the dishwasher and washing machine as well as basics like paper towel and cling film/foil. The croissants, Prosecco, and coffee etc were a very nice addition. Thank you. The views were amazing and the proximity to the playground fantastic. Great to be so walkable into town for dinner, shopping and obviously the beach!
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Matt - Verified booking
Lovely couple who owned this apartment, who were very attentive and friendly, had a small issue with the bath that they jumped on very quickly an had fixed the next day.
Loved the property, location was great (10min walk to Fistral Beach, Sea Spray Cafe side), views were amazing and very peaceful of an evening on the balcony). Handily if you have young children a park is immedaietly opposite the apartment as you look over to the ocean. Facilities i.e. fridge/oven etc were all excellent. and our hosts left a supplier of milk, breads, washing liquid and even a bottle of prosecco which was a lovely and much apprecaited touch. Our only constructive feedback would be that the double bed and sofas are not particularly comfortable which nothing could be done about it during our stay so we didn't raise at the time, but would like to pass on our thoughts to make this a really excellent stay these could be upgraded, the bed as the more urgent priority as half your stay you are using this item for 8hrs at a time.
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