Mrs Devlin - verified booking

"Positives - the view is magnificent. The Chateau is very quirky with beautiful gardens. Great location for touring. The Gate House - the carpet either needs a really good clean or better still a tiled floor putting in. The dirty carpet as you walk in spoils the whole appearance of the Gate House. There are numerous light bulbs that need replacing - the downstairs shower is extremely noisy, emitting a loud shriek when turned on. As previous guests have noted - a microwave would be an asset, however, there would be no room to put one. Although we were very comfortable being only 2 of us, it's hard to see how 4 people would manage the kitchen/dining area comfortably. The parking is very strange - there is very little room outside the main Chateau entrance and the maneuvers that people have to go through to park there makes entertaining viewing - however - there is a lower car park in the grounds of the Chateau which has plenty of parking space at all times. We parked in this lower car park, after dropping our bags off, with no problems whatsoever - you do have to walk a short distance through the Chateau grounds to get into the Chateau and you can then use their lift to get up to the Gate House level if you needed. We loved actually walking through the grounds and up a few steps to the Gate House but anyone with mobility issues would not be able to do that. We found the staff very friendly and helpful at all times. Luxury white fluffy towels and dressing growns plus L'Occitane products in the shower rooms were a nice touch plus a good supply of tea and coffee to start you off - the staff also offered room service if we required it."

Mrs Devlin - verified booking

"The Chateau is very quirky with beautiful gardens. Great location for touring. The Gate House - the carpet either needs a really good clean or better still a tiled floor putting in. The dirty carpet as you walk in spoils the whole appearance of the Gate House. There are numerous light bulbs that need replacing - the downstairs shower is extremely noisy, emitting a loud shriek when turned on. As previous guests have noted - a microwave would be an asset, however, there would be no room to put one. Although we were very comfortable being only 2 of us, it's hard to see how 4 people would manage the kitchen/dining area comfortably. The parking is very strange - there is very little room outside the main Chateau entrance and the maneuvers that people have to go through to park there makes entertaining viewing - however - there is a lower car park in the grounds of the Chateau which has plenty of parking space at all times. We parked in this lower car park, after dropping our bags off, with no problems whatsoever - you do have to walk a short distance through the Chateau grounds to get into the Chateau and you can then use their lift to get up to the Gate House level if you needed. We loved actually walking through the grounds and up a few steps to the Gate House but anyone with mobility issues would not be able to do that. We found the staff very friendly and helpful at all times. Luxury white fluffy towels and dressing growns plus L'Occitane products in the shower rooms were a nice touch plus a good supply of tea and coffee to start you off - the staff also offered room service if we required it."

David - verified booking

"First and foremost this cottage was in an ideal location being within a short distance of Llanberis/Bangor/Carnarfon. The welcome pack was excellent and the cottage was comfortable and warm. The advert said wi-fi was available but although we were able to access and confirm the correct password on 3 different devices all gave the message "no internet connection" Accessing the internet via 3/4G was hopeless with only 1 device able to pick up a weak signal and it proved impossible to download anything. As we are walkers wi-fi is a priority to download walks etc. There are a few other simple matters that could be addressed to increase our rating- Coat hangars on the back of the front door for wet clothing, the ones in the bathroom were not appropriate. Not having a picture of the cottage when we arrived we were not sure which was Seion out of the two small cottages- a name plate would be helpful. Finally every cottage we have been to over the past 30 years has always had an information folder giving details of local services i.e. doctor/vet/ re-cycling etc etc along with recommended local restaurants and instructions on operating the appliances and the all important wi-fi password. We found a large folder under the television but this seemed to contain nothing but masses of out of date "local attraction" leaflets and they were repeated in the top drawer of the lounge cabinet-some re-cycling wanted here!! Addressing these matters would be helpful and put the icing on the cake for this property."

- Mrs Switala, April 2018 - verified booking

"Bad points: The lounge was smaller than expected with only seating for 3 when there were 4 adults booked to stay. Seating at the breakfast bar was used but not very comfortable really. The sofa was very low and not suitable for one person who had to sit at the breakfast bar most times. It really needs a new 3 seater sofa. No recycling of any rubbish -just throw it all out in one bag was not very environmentally friendly. We should have noticed but no microwave so ready meals are not an option.TV had no internet connection (advertised as Smart TV) so no movies when it was poor weather -no DVD either. Parking is an issue as it is very tight spaces for larger cars and the overflow car park is quite a walk from reception if you have a lot of luggage. Good points: The hotel staff were very helpful whenever we asked for anything, events in the hotel were well organised and enjoyable (cocktail making session). It sounds like we had a less than good experience but it was really nice, just lacking a few mod-cons. Bathrooms are large and have great showers The bedrooms were lovely with good views along the Straits from the downstairs window. Very convenient location so easy to get out and about. We will definitely go back."

Mrs Switala - verified booking

"Seating at the breakfast bar was used but not very comfortable really. The sofa was very low and not suitable for one person who had to sit at the breakfast bar most times. It really needs a new 3 seater sofa. No recycling of any rubbish -just throw it all out in one bag was not very environmentally friendly. We should have noticed but no microwave so ready meals are not an option.TV had no internet connection (advertised as Smart TV) so no movies when it was poor weather -no DVD either. Parking is an issue as it is very tight spaces for larger cars and the overflow car park is quite a walk from reception if you have a lot of luggage. Good points: The hotel staff were very helpful whenever we asked for anything, events in the hotel were well organised and enjoyable (cocktail making session). It sounds like we had a less than good experience but it was really nice, just lacking a few mod-cons. Bathrooms are large and have great showers The bedrooms were lovely with good views along the Straits from the downstairs window. Very convenient location so easy to get out and about. We will definitely go back."