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per nightJacki - Verified booking
We have stayed at Honicombe Manor previously in number 51 and we had had lovely stays so we were looking forward to another.
Due to now being a larger party, we chose a larger property, this time being number 58 and we unfortunately felt our stay was not up to standards on many accounts which we are sad to say, took the shine off our holiday. Firstly, when we arrived, it was clear that the standards of cleanliness weren't up to what we would expect, or had from previous stays. Whilst it was clear the bare minimum had been done, other aspects had been left such as windowsills covered in dead flies, very dusty and sticky skirting boards and damp/mould signs on the bedroom ceilings. We overlooked this and settled in but as our two weeks went on, the difficulties we encountered Just seemed to mount up. We had a young child with us so were glad of the addition of the stair gate at the top of the stairs, however this was not securely fitted to the wall, making using it even more of a danger than not having it there at all, its clear its been attempted to be fixed in the past but has left gaping holes in the wall behind where it has ripped out of the wall. Furthermore, the balcony felt highly unsafe, there was an obvious slope downwards to it as you walk out and 3 of the slats in the balcony railings moved from side to side, not secured in which was another concern as we had a small child in our party. The hot tub, which is one of the highlights of the lodges we book at honicombe, unfortunately was clearly tired and many of the jets weren't working. The tired feel was obvious in the rest of the house where the freezer moved away from the units as you opened the door, towels provided (which is a bonus) were very hard and rough and one of the bedroom doors was hard to open and close. The lodge is advertised with two showers which we feel is important where the lodge can take up to 8 guests. That said however, the shower unit itself leaked and flooded the floor within seconds making it unusable and so we were restricted to sharing just the one shower. On inspection, it would only take a bit of silicone to fix the issue, and this issue (amongst others) have been mentioned many months prior so it was really disheartening to see this hadn't been bothered to be looked at. The shower was only used once as we noted it flooded, we cleaned it up and left it but then a week later noticed that this had then caused fungi to grow inside the house from the edge of the shower on the floor. The Internet was extremely slow but was changed half way through our stay which we were delighted about giving us a good connection. That said however, two days before our departure it then stopped working all together giving us nothing at all. Also, due to us staying for two weeks, the maids attended half way through our stay which whilst a nice touch, we had had no notice of this and were out at the time so we're unnerved to find that they had been in around all of our belongings without being made aware. Lastly, on previous visits, we had loved the manor pub, for the food and entertainment, frequenting it often during our stays. However we were gutted to find out that the entertainment was no longer on, the games room removed, the darts boards closed off entirely and food serving times restricted or closed entirely. It didn't have the same lively feel as it used to.
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Graham - Verified booking
First and foremost we had a very good holiday.
The Mayflower lodge was well equipped, clean, spacious and wonderfully decorated. Potential improvements: - If the information on what was already at the lodge could be more detailed we would have been able to use the limited space we had in our vehicle to bring only the things we needed (for example there is an iron and ironing board but this was not clear). - A lot of people will (and should) shower every day as well as using the hot tub. After one to two days this will likely mean the one towel per adult will be damp for the duration of the holiday. Either double the number of towels should be provided OR a tumble drier (the washing machine had a 'air and dry' function but this did not seem to dry anything but just leave it warm and damp). - The HDMI cable for the Playstation was broken (where it plugs into the TV) meaning we could not watch any of the DVDs we brought for the kids. - The TV itself did not seem to be able to recognize the wifi and hence we were unable to stream anything on the TV, which would have been helpful with young kids with us. - The shower in the en suite to the master bedroom has two different heads. One at it's maximum height is too low for adults. The other is missing some of the rubber fixings meaning the water pours through unevenly. - The curtains in the master bedroom were quite thin meaning it was difficult to sleep once the sun had come up (will effect some more than others - I am a very light sleeper!) - We do not think we were given the code to the gate which evidently you need to enter the park beyond a certain time. Thankfully someone was outside and knew the code so we were able to enter but it would have been sensible to provide that to new visitors (perhaps we had been and I missed it!) - The wine fridge was a little confusing. It seems to intermittently cool but never very well and sometimes not at all. Sometimes it would start beeping relentlessly until we started pushing buttons. Not sure if it was user error or if it is actually faulty.
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Tracy - Verified booking
Had a nice stay at Smugglers Shack last week.
The lodge is easy to find on a nice quiet edge of the park. It was very spacious, modern, nicely decorated and had some nice touches like the throws, cushions, lamps and candle holders. Making it a nice home from home and with the fire on in the lounge it was nice and cosy in the evenings. The tv was big and modern with Netflix and Amazon and my teenage son was able to set up his Xbox with ease! The kitchen was very well equipped and there was nothing I thought there should have been that wasnât.. apart from forgetting to take my oven gloves as these are not provided and I didnât read the small print! The Wi-fi was adequate and we appreciated the google smart speaker. The central hearing worked like a dream and the water pressure in the shower was very good. The only negative which I did read beforehand in other reviews was that the sofas and armchair really could do with new seat cushions. They were very low and flat and being as we spent quite a lot of down time reading and relaxing, felt we couldnât sit for long periods as was so uncomfortable. We used the unused bed pillows to make it a bit more comfortable and I also resorted to sitting at the dining table most evenings. Really letâs down which was overall fantastic accommodation in a nice area. The walk into Polperro down a country lane beside the park didnât take long but was very very steep. We visited Looe, Polperro, Plymouth, St Austell and the beach at Talland Bay that you can walk to from the park. The cafe at the beach was lovely. Would highly recommend and would definitely stay again. Thanks.
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Mrs Marianne Crisp - Verified booking
We stayed here in 2019 and would have returned, but 2020 was cancelled, so we booked for 2021.
The property was the same except that the warm wood exterior is now smart grey-and-slate. Itâs clean and spacious, and has everything that a large group (sleeps 6) would need, including a dishwasher and a washing-machine, and except perhaps a small fruit or veg knife. Thereâs a fridge with freeze-box in the kitchen area, which has electric cooker and microwave, plus a large fridge-freezer in the walk-in larder, and the table seats 6. Thereâs a large en-suite bathroom in the Master, which has a balcony overlooking the big garden, plus a very large family bathroom with bath and shower, toilet and sink, and another small separate toilet. The garden is huge, bounded by fencing on 3 sides and the River Exe on the 4th, so perhaps not the best place for young children and/or small dogs. Our two Irish Setters, however, absolutely loved it, and this year I was lucky enough to catch a glimpse of a kingfisher, an amazing experience. Thereâs wifi, DVâs, games and books, but phone reception is only possible standing in the garden. Itâs also not far to Dulverton, a delightful little town with several cafes and restaurants, a Co-op for groceries, and other useful shops. Tarr Steps is worth a visit, also Withypool, where thereâs a small PO/shop and a cafe selling amazing cream teas, cakes, and main meals. Thoroughly recommend the Lodge and the whole area for sightseeing.
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Jane - Verified booking
Our 4th stay in a year at the Mayflower.
Mayflower is a very comfortable, beautiful lodge, the hot tub is lovely. It is an ideal place to relax. We had booked for 14 nights as usual but unfortunately the alternator went on our car on the way to the lodge, trying to get a mobile mechanic was not easy, we booked the RAC mobile mechanic to do the repair, however due to difficulty sourcing the part the car did not get repaired until the day we were due to leave so we booked an extra week as had not travelled over 200 miles to just sit in the lodge or go for walks. We had a few food deliveries from Asda whilst there. We wanted a relaxing break and certainly got one and will go back as love the lodge watching the squirrels play and birds flying around by the woods. The cafe is a few minutes walk through the woods which serves lovely food. The location of Roadford Lake Lodges is ideal for trips out with Launceston being 10 minute drive. Tavistock 30 minutes away, Bideford 1 hour away, Plymouth 1 hour away and Padstow 1 hour away. All timings are approximate depending on time of day and traffic. The clothes airer still has broken wires which has been like it since our first visit in September 2023 but we took one from home to use so no problem for us. The Mayflower never fails to disappoint.
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