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per nightRachel - Verified booking
From the photos it looked like a typical mass market holiday challet and we expected that it would be fine, clean and functional and perfectly adequate for a short break as a base to tour.
When we arrived the site strongly marketed it as a luxury holiday home for a disabled person. That changed our expectations and left us feeling utterly annoyed as it was basic, not that well maintained, pretty impracactical and not in any way luxury and not suitable for a person with a disability except that it was on one level. However, when I re read Sykes' property description on my return home, it was accurate and had only given 3 stars which was fair. It was very attractively set in a private dip in the wooded valley. We enjoyed sitting out in the evening, alhtough it was next to an unmaintained area of weeds and deteriorating decking and damaged steps up to the lodge. The beds were comfortable and the bedding clean and fresh, the fabrics were nice in the unit and it was nice to be able to order food if we wanted it. Other than that it was not great. The kitchen provision was very basic and minimal, with a low powered microwave, cracked ceramic hob, feeble extractor and all quite cramped, especially the dining room table. The toilet was not pleasant being directly off the living room and facing the door and the floor got dirtly easily and was not cleanable. There were insufficinet surfaces to put toiletries on or have contact lens or toothbrushing facilities on hand, few places for 3 people to hang wet towels and the fittings were a bit rusty. There was one bin and no provision for recycling in the cabin. We only found out that there was recycling as we were leaving by which point it was too late. The guest information was not that usefull it was more of a marketing pack for luxury accommodation. It would have been helpful to have a sweeping brush to get rid of the sand inevitably picked up from being on the beach. My daughter got a splinter from playing in the playground as child friendly bark had not been used and the windows of a cabin running along the path opened out onto the path a head height of my daughter and a risk for passers by to walk into. My husband mislaid his keys and asked reception to lock the cabin for us whilst we were away that day. They said they would but forgot and it was unlocked when we returned at the end of the day. We also did not have hot water one of the days. It was definatley not quality - basic equipment, small TV's, cheap fittings, neglected bathroom, no wi-fi except a the bar etc and not for a disabled person who having wheeled themselves in would have to navigate oddly shaped carpet edges then would not be able to reach the pegs to hang their coat, no seating to use the shower and good luck with the WC! - not the welcome I would want if I were a wheelchair user. These comments are only applicable to the owner though as Sykes do not say that it is luxury and do not say it is for a disabled person.
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Sarah - Verified booking
We stayed in this property for 7 nights and felt completely at home.
It's very spacious, light and airy. I'm really pleased for the good quality black out blinds, as I normally use a night mask. When we visited, it was very quite. Only a few other holiday homes where being used. This meant the balcony and hot tub felt very secluded. Its was a real pleasure watching the bats fly around, listening to the owls and star gazing! It was an added advantage having a washing machine and clothes airer. The house was well equipped with additional things like dog bowl, poo bags and dog treats. A welcome gift of milk, scones and clotted cream was a lovely touch. We had a small maintenance issue. However, after sending a text to the contact number, it quickly got sorted out within a couple of hours. I feel the only downside to this holiday area, is its very remote. Be prepared to drive everywhere. Even though the local pub is about 1 mile away, you need to walk down a fast windy road with no pavements or streetlights. As we were with our dog, this was just not an option. There is a beautiful walk on the other side of the road, through the woods. However, be prepared to climb some serious hills! I wouldn't visit the holiday homes because of the 'swimming pool'. I actually feel that the swimming pool area was an eye sore and would much better be made into a grassed area/garden/pond/water feature etc. However, this did not affect our stay and would definitely recommend staying.
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Josie - Verified booking
My husband and I and our two dogs had a wonderful stay at Hazelwood Lodge.
The lodges are situated in a very secluded forest on a hill and has stunning views. The lodge itself is very clean and cosy. The upstairs living room/bar area is a lovely area to relax at night where you can watch TV and play pool. This leads out to the terrace and hot tub, which was filled and hot on arrival. We enjoyed sitting in there star gazing, I've never seen such bright stars! The lodge is surrounded by lovely dog friendly pubs, we visited the Exeter Inn and the Bell Inn, both around 10 minutes away, and both did lovely food, I'd highly recommend them. There's seems to be so many hidden gems in the surrounding area and we're looking forward to coming back to try more! We enjoyed lovely dog walks in Woolacombe beach and Watersmeet at Lynmouth, we also took a trip to Braunton which has lovely restaurants and shops. Most places we travelled were around 30 minutes away but the drives were very pretty, driving through countryside and by rivers and streams. Make sure you bring what you need as the nearest shop is a garage around 10 minutes drive away. It's a beautiful, quite, idyllic holiday retreat and we could not recommend it enough and look forward to returning again soon!
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Linda - Verified booking
Lovely property, well placed on complex, lovely welcome with radio on and scones, hot tub ready etc.
Loved that dog was included. Initial communications confusing but confusion over wifi resolved quickly by Charlie. So in the end just about extra bed description which wasn't a worry for us and no bbq - shame but again we could manage. Found key ok. Really enjoyed our stay and be very happy to recommend to friends. Indeed we already have. I would have liked a bit more info about supermarkets/food options and we travelled for the pizza only to find we had to order and wait times were long, so a drag out for nothing. We had a great Sunday lunch at The Exeter Inn. Location was quite remote so we did have a drive to go to places. I would think you would have to be happy to stay in mostly without a car. Remote location and lack of polution was great for dark skies however which we did enjoy. I would have rated higher but for the price. Our only real disappointment was the pool which was cold and very shallow. We would probably have overlooked that if you could actually swim in it. Kids may be able to but I could not comfortably.
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Charles Barry - Verified booking
Very well equipped and clean.
However some things need attention. The walk-in shower in the en-suite produced extremely hot water which could not be controlled. The temperature control mechanism did not work making the shower quite dangerous to use. The dining table chairs were in poor condition and a possible danger as their backs were unstable. The television is too small and difficult to see clearly from the settee (at least for elderly people). It had also been left in a confused state re the channels. Not all the electric lights were working. The sofas were very uncomfortable. In addition we were very disappointed in the Mullacott Park site. Although most of the lodges looked very modern and well cared for there was also a lot of debris strewn around the park. In addition there was no reception, the cafe/coffee lounge was closed and the launderette very shabby looking. There was also only a small space between our lodge and the next one making it difficult to park our car.
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