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per nightOliver - Verified booking
When we arrived the smell of Drains inside the caravan/lodge was really bad , I ...
When we arrived the smell of Drains inside the caravan/lodge was really bad , I cleared the trap drain in the shower and it was full of hair and nasty stuff but it still smelt really bad every day whilst we was there , the hot tub had not been cleaned and had dirt floating around in it and did not smell of bleach or any kind of cleaning products which they always do in the past and it was not cleaned or treated in the whole week we was there , outside needs to be cleaned the glass and windows were fairly dirty and have green mold on the panels outside , tv signal kept cutting out so could not use the telly much the only essential in the property was towels and one toilet roll and hand wash so you would need to bring any essentials you need with you few minor repairs needed doing also , faulty blind in the bedroom and a door handle that kept falling off both toilets are not fixed to the ground properly therefore the smell leaks out of the soil pipe inside the property and the toilet seats were not sitting on the toilet correctly leaving your bum to contact with the inside of the toilet which is disgusting , the kettle was full of chunks of limescale and the toaster was disgusting full of crap and dirty on top I will definetely not be staying there ever again , sofa had stains on it and was pretty old and dated , hardy any coat hangers , main front door was pretty stiff to close and right next to the site looked like a dumping ground full of builders rubbish , the hot tub had shelter and curtains which had zips but every single one was broken , half chipped drinking gkass in the cudboard the only good thing was the bedsheets were clean and hot water
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Oliver - Verified booking
When we arrived the smell of Drains inside the caravan/lodge was really bad , I ...
When we arrived the smell of Drains inside the caravan/lodge was really bad , I cleared the trap drain in the shower and it was full of hair and nasty stuff but it still smelt really bad every day whilst we was there , the hot tub had not been cleaned and had dirt floating around in it and did not smell of bleach or any kind of cleaning products which they always do in the past and it was not cleaned or treated in the whole week we was there , outside needs to be cleaned the glass and windows were fairly dirty and have green mold on the panels outside , tv signal kept cutting out so could not use the telly much the only essential in the property was towels and one toilet roll and hand wash so you would need to bring any essentials you need with you few minor repairs needed doing also , faulty blind in the bedroom and a door handle that kept falling off both toilets are not fixed to the ground properly therefore the smell leaks out of the soil pipe inside the property and the toilet seats were not sitting on the toilet correctly leaving your bum to contact with the inside of the toilet which is disgusting , the kettle was full of chunks of limescale,I will definetely not be staying there ever again , sofa had stains on it and was pretty old and dated , hardy any coat hangers , main front door was pretty stiff to close and right next to the site looked like a dumping ground full of builders rubbish , the hot tub had shelter and curtains which had zips but every single one was broken , half chipped drinking gkass in the cudboard the only good thing was the bedsheets were clean and hot water
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Peter - Verified booking
The good part.
Hot tub was hot. Shower was hot. The bad part. The glass panels on the decking rattle due to missing gaskets good luck with sleeping/ watching tv. Both bathroom fans donât work Toilet not fixed to the floor. Rotten skirting board due to shower leaking The small bedroom the lights donât work The master wardrobe is of no use as itâs full of baby stuff E.g high chair / cot and cushions for the outside . Thereâs a random mattress behind the setteeâoh and a 2nd fridge freezer in the kitchen as well as a built in one . Thereâs 3 entry doors all with issues first one the top hinge is faulty and it has a broken retaining clip. So you are likely to get smacked with a glass door . Plus the gap at the top of the door lets in plenty of ventilation when itâs shut . The final straw was the most uncomfortable mattress Iâve had the miss fortune to pay for to try and sleep in . Then the corner settee hardly classed as fit to sit on as the outside chairs where much comfier. Iâm sure that scenario is the other way round normally. Most of the above is lack of investment in maintenance and cleaning. Ended up cutting our stay short due to not being able to sleep or sit comfy and relax.
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Steven - Verified booking
Good points.
The farmer and his wife such lovely people they came to show us how everything worked and even brought us fresh egg's. The surrounding are beautiful and the hot tub is great. Bad points. The log cabin (lodge) is a caravan covered in wood to make it look authentic. The wind was incredibly bad which nobody could control understandable, but was blowing through the windows and front door which is broken,making it very cold even with electric fires on and the noise from the wind was that bad we got no sleep. Shower cubicle is full of black mold. Above Seating area in front room was spiders and webs with insects attached. Floor in living room is collapsing near tall cabinets you can feel it as you walk over leaning. No tea coffee sugar soap every other lodges we have stayed have this on arrival complimentary. We had booked for 2 nights only stayed 1 left there at 7.30 am next morning couldn't stick it out anymore.
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Natasha - Verified booking
Just no words for how lovely and amazing this place is.
Amazing weekend away at hillcrest Lodge. Lovely owners Steve and Lorraine leave you to it but around on the farm if you need anything. Steve even brought us come lovely fresh eggs for breakfast from the chickens on the farm. We got to pet and feed the horses and loved waking up to amazing fresh countryside air and beautiful views. The lodge its self if beautiful, warm and cosy and very clean! The beds was so comfy and there was lots of room for 4 of us to enjoy our evenings in after exploring beautiful chipping. When we left we had a chat with Steve and told him our plans for the day which included going for.lunxh locally, we forgot a bag and when they couldn't get in touch with us by mobile phone they called the local pub we told them we was going so qe would have chance to go back for it! We really CANNOT wait to book back. Thank you sooo much!!
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