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per nightAnthony - Verified booking
The cottage was filthy and we spent the first two hours of our arrival trying to make the property habitable for the week.
I took photo's when we arrived as I was gobsmacked that this is actually acceptable to hire out in the current climate with the risk of Covid (you allow 7 hours at change over to make sure the property is Covid safe - there is no way on earth this property is Covid safe). When we finished cleaning we went to make a cup of tea and the kettle was full of limescale and poured out into the mug, so then we had to go back to the shop to buy de-scaler to get rid of all the build up. The dining chair was broken, the toilet seat on the top floor was broken and there was ice the size of an iceberg in the fridge. There was mould in the bedroom (I know it is an old cottage but that mould has been there for a while), dirt and stains to all worksurfaces and cupboard doors, stained coffee table, crisps underneath the coffee table. I have a health condition which requires me to keep my environment clean otherwise it can put me in hospital with life threatening Sepsis, I spent most of the week fretting in case I picked anything up from the uncleanliness. We didn't think there was any point in reporting the issues we had, as we could see from looking at previous reviews left for the property, nothing has been done to rectify those issues. The grey tiled floor was extremely dirty and had crumbs and dirt all over and in all the corners (when using kitchen roll to wipe up some water spilt it became evident just how dirty the floor was). On Thursday evening a local living opposite decided to have a street party until 5am the following morning, my husband came back from the take away to find people leant up against his car so he politely asked them to move. The next day, as well as having no sleep, when we took a look at the car it was left with drinks spillage all the way across the car and a scratch along the wheel arch. I would appreciate some contact so I can provide you with the photos that I have to show how very poor the cleanliness is to the property. For the extortionate price we paid to hire the property this was not at all what we expected and are extremely disappointed and will think twice before we use Sykes/Dream Cottages again.
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Andrew - Verified booking
Stunning Cottage & top location for the Harbour & near by pubs.
Kitchen has mod cons ,lovely large house. The bathrooms & bedrooms were Wonderful.Massive TV in the lounge with 2 very comfortable sofas. Highly recommended !We got to park outside the property so that was a huge bonous for unpacking and packing. It was clean & we felt Covid Safe inside. Amazing weather too.Wonderful Weymouth & Dream-cottages never let us down. Thank you Kind regards as always Mr & Mrs Brindley- Yes please post our review of Anchor cottage the owners deserve it. ------------- Now we require feed back from yourselves Wanted to book Anchor cottage for same week next July its price for 2022 has gone up £300? we paid around £800 well worth it next year £1,170 how is the increase justified? We have Nuke Cottage booked in September with Dream-Cottages not yourselves but same up £300. Paying over £550 this year next year £800. £100 increase may be exceptable! but not £300. We have been holidaying with Dream cottage/ now part of yourselves for over 25 years, 2 holidays every July & Sept. These are uk staycation holidays not abroad !over £300 increase seems very harsh what about fair reductions for long standing customers such as ourselves.? Kind regards Mr & Mrs Brindley.
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Dr Gibson - Verified booking
Dulcima Cottage was a warm and welcoming place to arrive to on a damp and gloomy Saturday in the week before Christmas. The cottage was spotlessly clean, and very comfortable, particularly the beds. The kitchen is well provided for (especially if you are doing 'real' self-catering), and the welcome treats of chocolate biscuits, four pints of milk (not the usual token one or two pints), and bottle of prosecco were a nice surprise. Since we were close to Christmas, it was nice to see a lit Christmas tree and some decorations making the cottage even more homely. The garden is large with many facilities, and if you have small children there is a slide, climbing frame and swings to keep them entertained. The only down side is that after driving into the property's entrance, the only realistic way to exit is to reverse onto a busy road, which is closer to the front of the property than the photo suggests. However, since the main cottage entrance is at the rear within the enclosed garden, there is no real issue for people on foot. Overall this is a good location for visiting many parts of Dorset, or just for local walks to the many nature reserves and open spaces.
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Julia - Verified booking
On the whole we had a great time: cottage had a great location and was very quiet.
Loved the living area, sofas very comfy, and kitchen great and very well equipped. We didn't use the patio much to sit out but it was great area for storing bikes and for hanging up towels and swimmers. Just a few issues (below) but we would definitely come back. TV was a little weird - we couldn't find a way to get BBC channels on it! However, we didn't watch much TV anyway so weren't that bothered. Had some problems with the 2nd floor shower on Sunday morning: combination of very shallow shower basin and slow draining meant that the whole bathroom floor flooded after one shower. Someone from Dream Cottages came round on Monday to put drain blocker down and provided new towels, but we didn't want to risk it again so all used the 1st floor shower after that. Mattress in the 1st floor bedroom wasn't very comfy - quite a big dip in the middle. Would have been nice to have a chest of drawers in the 2nd floor bedroom (as there was in the 1st floor one): not much space to store clothes. There were no instructions about where to put recycling (only rubbish) so hope it was OK to leave in the kitchen bins provided.
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George - Verified booking
Hi, the property was very comfortable and well-appointed.
On the final evening the water heating stopped, but was resolved quickly by a maintenance engineer through Dream Cottages. These things happen. The harbour area is lovely, but at the start of the Easter weekend the nightlife from the many harbourside bars spilled over into our street with one man falling against the front door, another falling between the parked cars outside setting off their alarms, and a lot of shouting throughout the night until gone 4am. We did ask the owner why the front door is only secured with a latch lock, and no deadlock. I personally feel that is insufficient, considering the proximity to the harbour nightlife. We did wonder why there was an IP video camera in the porch - (perhaps the harbour nightlife is the reason?) It is disconcerting to rent a property but have an interior camera watching one's movements. I'd understand if it was a shared lobby with other properties, but this is the front porch solely for the house. Is it legal for an interior camera to be installed without residents receiving an explanation on how the footage is used?
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