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per nightPhil - Verified booking
The publicity photograph was misleading, the house didnât have kerb appeal.
But on opening the front door , it was âwowâ. So, a lovely property inside. Clean, modern, well-equipped. A sweet little patio outside. Conveniently placed for the town centre. A property that would suit younger couples rather than those of us in our later years. No blinds or curtains downstairs, so no privacy one darkness arrives. Sykes gave us confusing information about accessing the property via the key box. In an earlier email you quoted one code number and then in the final message you gave us another one. That was the number we had kept in our phone and it didnât work on the box we first tried. We then found the second box at ground level, which accessing it was quite a challenge for an 80 year-old. Rather off putting! And then we were disappointed that the television set was not equipped to receive the terrestrial TV channels. In the welcome folder at the property there was information about linking our own device to the TV set but we didnât have any kit with us to make that possible. Luckily we did have an iPad with us so we could watch the programmes we wanted to see. This information should have been included in the property details on the Sykes website. Most disappointing. Finally, we noted that a significant amount of the crockery was chipped and that previous guests had placed glasses on the coffee table leaving water marks. Not quite top quality considering that it was a newly built property.
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Dr Gibson - Verified booking
Dulcima Cottage was a warm and welcoming place to arrive to on a damp and gloomy Saturday in the week before Christmas. The cottage was spotlessly clean, and very comfortable, particularly the beds. The kitchen is well provided for (especially if you are doing 'real' self-catering), and the welcome treats of chocolate biscuits, four pints of milk (not the usual token one or two pints), and bottle of prosecco were a nice surprise. Since we were close to Christmas, it was nice to see a lit Christmas tree and some decorations making the cottage even more homely. The garden is large with many facilities, and if you have small children there is a slide, climbing frame and swings to keep them entertained. The only down side is that after driving into the property's entrance, the only realistic way to exit is to reverse onto a busy road, which is closer to the front of the property than the photo suggests. However, since the main cottage entrance is at the rear within the enclosed garden, there is no real issue for people on foot. Overall this is a good location for visiting many parts of Dorset, or just for local walks to the many nature reserves and open spaces.
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Andrew - Verified booking
Generally a nice place in quiet surroundings although a busy yard due to it being on a working livery.
Your private courtyard garden has a lovely hot tub, both could have done with a better clean, on the outside of the hot tub and floor of the courtyard. The stairs have a twist in them and the shower is in the bath. So if you had mobility issues then the place is not for you. The bathroom would have been better with just a walk-in shower. One morning we didnât have any hot water. This was reported and fixed quickly. We sat there for an hour waiting for someone to fix it. Whatever the problem we was not told it had been fixed. On the day of departure, maintenance people were in the property as we were loading the car. We found this rather rude and shouldâve waited until we had left. No fire instructions but we did find a fire blanket and extinguisher in a kitchen cupboard. On the whole we enjoyed our stay, the place being new and a year old. Just those pointers for improvement. We would consider returning.
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Kaye - Verified booking
Fantastic venue, the property was just what needed, size, location as we were coming from different locations, families wanted to be together but also part of the larger family group.
The Kitchen is really the hub of the house which suited us so well. All bedrooms and linen were clean and had everything you need. We would have liked to have had more control over the heating as at times it got cold has the heating was off from early afternoon through to early evening, we had two elderly with us, so they felt the cold more. We did contact the Housekeeper on the Saturday and she immediately turned up the heating for us from her App, it would just be nice to have more control yourself as the house was then again very hot overnight, its seems the timing needs a little adjustment. For one of the bedrooms upstairs you need to walk through another to get to the bathroom or to go downstairs, this could be an issue for friends staying. It wasn't particularly for us but we felt it should be mentioned in the property details. Otherwise a perfect long weekend for our family stay, thank you
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Mrs Osman - Verified booking
This cottage is in an ideal location for those who want to get out and about. It is within easy distance of Poole and Bournemouth and there are other good places to visit close by. We enjoyed Monkey World and Moors Valley country park. Farmer Palmers Farm is great for little ones. The property is nicely extended from the 17th Century cottage. It is however very close to the busy road and there is road noise in the rooms at the front of the property. There is a nice garden and we enjoyed using the barbecue hut to toast marshmallows one evening. The seating area in the lounge is not really suited to more than four people and this could be improved. It is a warm property but the owners did provide fans in most rooms if needed.
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