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per nightSheila - Verified booking
The Best Stay We've Ever Had - Truly Exceptional!
We recently stayed at this incredible property in Lewis in the Outer Hebrides, and words can't fully capture how extraordinary our experience was. From the moment we arrived, we were greeted with the most thoughtful and luxurious welcome pack, which included champagne, local products, and even a decanter of fine whiskey. It was such a warm and delightful start to our stay! The property itself is absolutely stunning. The attention to detail in every corner is remarkable, with beautiful linen, plush towels, and stylish furniture that made us feel like we were in a five-star hotel, but with all the cosy charm of a secluded getaway. The fully fitted and equipped kitchen had everything we could possibly need to prepare meals, and the log burner in the living room made for the most perfect, cosy evenings. There was even an electric car charging point! The hosts Annette, Alex and Paul were just great, nothing was any trouble to them and they helped us remarkably when the ferries were disrupted and we had to stay unexpectedly. We certainly felt safe and valued. The views from the property are breathtaking. Whether youâre gazing out the windows or enjoying a drink outside, the scenery is nothing short of magical. Itâs the perfect spot to relax, unwind, and reconnect with nature. Weâve stayed at many places over the years, but this one is truly in a league of its own. This property goes above and beyond what you'd expect from a five-star experience â itâs the best place weâve ever stayed, and we canât wait to return. Highly recommended!
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Richard - Verified booking
Obviously an amazing location and property.
So please read this feedback from a group of adults whom have stayed in over 8 Scottish properties. We arrived to a very cold house (as you know) due to the app and settings having all reset themselves. The property was difficult to make "cosy" especially due to the weather. It currently lacks 1. Wood burner, 2. Curtains/blinds in living room, 3. Rugs, 4. Secondary (warm) lighting. From a comfort perspective it needs 1. DVD player attached to the TV, 2. Nespresso m/c, 3. Bigger fridge (or secondary fridge) - five adults for 1x week ran out of fridge room, 4. Maps/Guides of the area (like Big Sands), 5. Sharp knives to prepare food!! 6. Food recycling bin in the house. Oh and lose the containers around the property - unsightly within the location. So this is a new property in its first year. Everything else was great - don't get me wrong. On the heating side you have to have a secondary heating system (like a woodburner) that can supply fast heat. Underfloor heating is too slow for a house like this. Also towel rails look great but they simply don't work - you need to be able to dry your towels. To finish on a positive note - this is a stunning location on a stunning island and the house (when "settled in") is amazing. Housekeeper - Elly, and the owner were very supportive during the heating issue. Maybe we've stayed in too many great houses. Thank you
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Jenny - Verified booking
We booked this property as it was advertised as a high spec property.
The location, the views and the space were all excellent. However, as the previous reviewer has stated, the maintenance of the property is very disappointing. In addition to the broken shower, the lack of lightbulbs, the broken microwave and oven seal, the broken sink and the lack of toiletries mentioned in the previous review we also encountered a number of issues: the property was unclean throughout including a stained and orange mould covered shower curtain, the sofas are ripped, there are multiple chairs missing in both livingrooms, two dining room chairs were broken, the owners had a number of packages delivered while we were there which took up a lot of space, thereâs a leaking vent which has been covered in brown tape, the carpets are stained, the curtains are hanging off the wall in one bedroom and the kitchen worktop is in a general state of needing upgraded. The most upsetting part of the property was the state of the decking, a number of the boards were very rotten and bits were sticking up. As we had 2 toddlers with us that made it unsafe to use. We have raised these issues with Sykes and provided photographic evidence of all these issues (which we are unable to add here but will on another site) and have eventually received a 10% refund but we are very disappointed and feel unable to book the property again next year.
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Chris - Verified booking
I've used this same property on 10 previous occasions.
It's a stunning location and a lovely place, it's well fitted out and has a lovely open space in the ground floor area for dining and relaxing. However, over the last 3 years there are a variety of maintenance issues that have not been addressed and they are slowly increasing. At £3000.00 per week, you would expect these issues to be addressed, not just left. Upstairs The left bedroom no bulb in bedroom light or in the lamp. Upstairs bathroom shower out of order for last 2 years. Upstairs bathroom no plug for sink. Only 1/3 of a toilet roll left in bathroom Downstairs The microwave wasn't working & the the oven seal was hanging loose. The tumble dryer filters were full of sand we cleaned them out but needs doing properly. There are no plugs in several sinks in the ground floor bedrooms. Replacement toilet seat thatâs been fitted in one room but is loose. Two bedrooms were left with just half a toilet roll, no spares were left. We replaced toilet rolls and washing up liquid as none was left. Many of these are minor things but not what you would expect for a high end property costing around £3k per week.
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Patrick - Verified booking
A State of the Art Holiday Home.
Warm friendly place with lashings of hot water for all the guests all the time which is unusual in the Hebrides. Myself and my friends have been visiting North Uist annually for over 30 years and this house in Clachan Sands is probably up there with the best but its also the âmost expensiveâ house we have rented by far. Its interior design is quite American in its set up shouting the merits of open plan living with huge picture windows taking in the wonderful views. As a pure observation, we are all log burner owners & the central cool looking log burner in Clachan Lodge either needs replacing or over hauling / servicing as the door does not close / seal properly and it would be nice to be left some wood & turf / coal to burn as there was none. We will return to North Uist and this house will be right up there if we have enough guests , itâs a perfect space for 5-6 adults and 3-4 kids, in my learned view of the Island, a keen eye must be kept on budget - pricing as otherwise it will price itself out against hotels & establishments.
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