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per nightLena - Verified booking
Had a lovely stay at The Orchard.
Space is great and rooms very comfortable. Although the accommodation is spotless it's decor is very tired and could do with some TLC. There is a lot of minor stuff not working and the plumbing definitely needs addressing as there are lots of loose taps and furred up shower heads. A few new washers wouldn't go amiss. The tumble dryer might need looking at as it makes a horrible noise. The outside of the accommodation let's it down as the gutter needs fixing and clearing and the garden needs some tidying and all in need of general maintenance. We had some issues with getting hot water but it's was due to the eccentric plumbing and a couple of calls to the host got it resolved. But it wasn't very convenient to have to do this. A few spares such as bulbs being available would have been helpful. Perhaps a welcome/house guide summarising the house quirks would be helpful? TV in lounge was amazing! Main bathroom shower likewise. Host was very polite and helpful. Kitchen very well equipped but could use some weighing scales perhaps? H&S wise the poolside is lethal if wet, some rubber matting wouldn't go amiss to make it much safer. We had several near misses and one accident on the steps from the house into the pool despite being very careful. Especially worrying when we had elderly and very young children in our party. I would say not doing so is failing in duty of care. A sign warning of the slippery surfaces is not sufficient in my opinion. Thank you Orchard we enjoyed our stay immensely despite a few things hiccups. Wold have give a higher rating if not for poor maintenance of plumbing and safety issues of poolside.
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Jocelyn - Verified booking
We were a party of 8 adults, 3 children under 6 and a dog and booked The Orchard for a family birthday celebration.
It was a really wonderful week and this lovely family home suited all of our needs perfectly. The house was very spacious, with a large table able to seat all of us in the dining room and another, smaller table in the kitchen, which still seated 8 comfortably. The kitchen was large and very well equipped, having everything we needed, so it never felt crowded. The cottage was also clean and there was lovely linen on the beds. The bedrooms were comfortable and although the bedroom furniture in particular, was dated, it rather suited the age of the house. The en suite shower rooms were small but the main en suite bathroom was good and the family bathroom was spacious, with a large shower and roll top bath. Everyone in the group loved the beautiful swimming pool but as the 3 children were non swimmers, we made sure they had buoyancy aids for safety, as I believe the pool depth varies from 3 ft to 6 ft 6â. Although the property is situated on a fairly busy road, itâs surrounded by fields and is perfectly located to explore the Kent and Sussex countryside, National Trust properties, beaches etc. One small point we would like to mention to improve things for the future, would be to illuminate âThe Orchardâ sign outside the property, as two of our party arrived in the dark and went up and down the road several times, trying to locate the house. It was fine once we all knew the exact position of the property. Everyone thoroughly enjoyed our week here, I would recommend The Orchard and would love to stay here again!
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Mr Ahmad - Verified booking
Moon cottage was a fabulously furnished property in a wonderful location with a pretty view especially in the evening at sunset. It was decorated and furnished to a high standard with a very comfortable open planned kitchen lounge with French doors opening onto a furnished patio area with gas bbq and overlooking the manicured garden with log fired hot tub nestled in the corner providing some privacy. The two main bedrooms very comfy with one having an en-suite and large walk in shower. Both bathrooms had rain drop and manual shower heads providing excellent power. The kitchen was adequately stocked with every utensil required with a large twin door fridge freezer and Nespresso coffee machine. There is a very well stocked games room on the upper level with a quality pool/air hockey/table tennis table, another Tv and a sofa bed providing extra sleeping space in addition to the two double rooms and single room with fixed bunk beds for children U12- all the rooms have TV’s. There is parking for 3 vehicles off road one of which is an electric hook up, enquire with host as to its usage . The property was so comfortable that we only ventured further afield to visit Dungeness and Camber Sands one day and the Mcarthur Glenn Outlet in Ashford another opting to go for long walks locally and fully utilising the hot tub. I would highly recommend Moon Cottage which gets booked up fairly quickly, having booked a year in advance ourselves
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Mr Falkner - Verified booking
Property booked for a family trip. 6 people in total all adult. On arrival we were left easy to follow instructions on how to enter the property. Property entered via a beautifully landscaped garden with views of farmers fields. The house sat perfectly within the scenic environment. The house itself was ideal for our family and exceeded expectations. The decoration was very apt for a modern rustic feel. The house was spotlessly clean and well kitted out for a weeks stay. There was plenty of room for the whole family to relax in the open planned lounge/kitchen diner. The kitchen was well equipped for cooking and dining. The bedrooms were spacious and the beds extremely comfortable. Each room also housing a TV. Our son stayed in the games room on a bed/sofa which I was concerned about pre arrival but he loved the room and the bed. My concern was his height, 6”2 but he was very comfortable. The games room was well used although I did hit my head a few times on the eaves! The hot tub was wood fired and easy to use. The owners have obviously had comfort, cleanliness and relaxation in mind. No stone has been left unturned, they’ve carefully thought about everything for a wonderful stay. The location is ideal for visits to local areas of interest. Ashford designer area is also quite close. Tesco is also close for food stops. If you enjoy walking and cycling it’s an idea spot. I would highly recommend to friends and family.
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Angela - Verified booking
First of all let me say that we had a really great time, 3 generations of 6 adults, 5 children and 3 dogs, the secure garden for the dogs, the paddock for ball games and the pool all made for a very relaxed fun time for everyone.
We loved the quirky layout and although the decor is generally very lacking with paper peeling from walls etc. in some rooms and very shabby furniture it meant that we could be relaxed about having children and dogs with us. First impressions were not too good, the building is in need of some serious repair/maintenance. The front entrance was rickety and dirty, I swept and washed the porch before the rest of the family arrived. However inside everything was clean and very well equipped apart from no scissors in the kitchen and two unusable tin openers, which provided a challenge. The sofa-bed mattress needs replacing immediately, but luckily we had sleeping bags with us so used them on top to cushion it. Otherwise all the bedrooms were very comfortable. The shower tray in the main bathroom is dangerously slippery, causing two near misses and needs some non-slip strips. The heated pool was fantastic for all the family providing hours of fun, however the steps down into the pool area are worn and slippery even when not wet so need some attention, perhaps again some non-slip strips or surface needed. All in all, I would recommend the Orchard but with the proviso to accept it for what it is and enjoy the company you are with.
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