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per nightJennifer - Verified booking
We have previously stayed at this property and have already booked for next June - so that in itself speaks volumes!
This is a very old cottage - previously the post office! It has magnificent views of the Straits from all of the windows at the back of the house! It is on the main road from Menai to Beaumaris so you do get road noise but to be honest an extra glass of wine at night and oneâs sleeps through without hearing it too much! There are a couple of stairs in the property but my 94 year old father managed them easily! The small terraced area is seperate to the house - you have to go out of the front door and walk less than 10 yards to the gate and there are approximately 10 steep steps down to it! I sat out there every morning with my dog and a brew watching the heron get its morning feed on the waters edge! Yes there is a build up of algae but come on guys - what do you expect ⦠itâs on the straits and is a welcome addition to the facilities! We had a couple of barbecues on it last year - granted the steps are steep so be cautious! It does not have direct access to the waters edge/beach⦠but a short 5 minute walk to the Gazelle and you can skim as many stones as you want and have a pint - sounds perfect to me! The property does require a few things doing to it and it would benefit from the carpet being replaced in the lounge (or replaced with a decent solid wooden flooring) but look this is one of the few properties where you can take your dog and you step straight into the house from the road side so yes there are a few marks but this does not take away from the comfort and serenity of this place! The bath in the main bedroom is out of this world! There is a property underneath the cottage but you do not hear anything and occasionally you may see their delightful Jack Russell running around like a mad thing! Itâs a dogs life afterall !! All in all - I accept that some work is required but we love it and would recommend it all day long â¦
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Lindsay - Verified booking
Iam so sad that i will never stay here again.
It was our 4th stay which we have loved over the years. We have just had the most stressful week in the east keepers cottage. On arriving & went to use the toilet it was hanging off the wall & the pedestal was also not bolted down.A stella beer cardboard box had been folded & pushed under the pedestal. We contacted the care taker Rick who asked for photos which we provided.he said he will send a plumber Today, no plumber arrived. That was on 20th April our arrival day.the plumber came out on 24th April which wasn't good enough.The cottage was dirty very dusty. We reported that the bulbs in the kitchen were out appart from two out of eight. The main walk in shower the filter was blocked so all water was going into the bathroom area & out came the the mop & bucket. These concerns were reported to Rick the care taker but didn't get resolved till the Tuesday 23rd whe he did put 3 bulbs in & cleaned out the shower drain. The self-catering cottage had everything but the oven door didn't shut properly so food i.e oven chips fish fingers took over a hour so food wasn't getting to the right temperatures this wasant rectified & he said he will look into it which he did not do during our weeks stay or bring an air fryer to make our life easier. The frying pan needs replacing not fit for purpose no none stick everthing sticking. The kettle was very tempimental one minute it worked the next it didnt. Rick the caretaker said because its fully booked no time to check everything, we have stayed at this property over the years under different hosts & always spotless n everything working. When the so called cleaner's come in on change over day need to be on the ball with cleanliness i.e shower filters cleaned of hair & report any findings of broken or not fit for purpose items & replacement of bulbs. So upset & felt as it was just about the money and no care towards us.
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Tim - Verified booking
Dear Pip and Rik We are completely smitten with this cottage (East) and love what you have done with it.
We are making some suggestions for improvements / maintenance, but only because you asked for them in the welcome book. They are not complaints! Here they are: It would be good to have somewhere to hang wet coats. The hooks by the back door would be ok if the wooden table were moved to somewhere else. It would also be good to have somewhere to put wet footgear to dry out â maybe a mat in the porch and another mat by the back door would do it. (NB: the day after we arrived it poured all day but after that it was a really lovely sunny week). We noticed on our arrival that the door to the kitchen cupboard on the left of the cooker is being damaged by the cooker hood, which it opens against. We put an Elastoplast over the corner of the cooker hood to give some protection but it really needs a protective plastic cover. The kitchen tap is hard to turn off. It may need a new washer. The door to the main bathroom (at the end of the hall) is hanging on one hinge. The outside pipe from the kitchen sink leaks buckets. It doesnât affect the guests, but it wonât be good for the wall to have that much water draining down against it. It would be good â and probably save you money â to have some instructions for the central heating. A lot fo the time we have been too hot. We kept turning it off at the boiler, but itâs obviously on a timer and kept turning on again. We turned down the radiator thermostats but this didnât work for some of them, and we couldnât find a central thermostat. Bulb gone in shower furthest from kitchen. And bulb gone in back lobby. Useful to know where landfill goes, we couldnât see the black bin and were trying to work out whether to put in bottom recycling bin. As I say, we arenât complaining, just giving you information! We had a really lovely week and intend to come back next year.
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V - Verified booking
Superb property!
I will certainly recommend Glan Dwr Bach for the views and the quality of accommodation, these were excellent. Please mention to owners the dripping tap in kitchen - not a problem for us, at all, but Iâm sure someone will complain. Iâve used Menai Holidays for years and never had a problem, they have always exceeded my expectations. This time I am far from happy that I had spotted GDB was not shaded out on the booking website, the week before we were travelling. This was resolved, eventually. I was told it had not been shaded out due to joining up with Sykes! There was absolutely not need for me to have been put in a stressful situation, the week before travel, and there still has been no formal apology. It was merely brushed off with âat least the property is freeâ. YES it should be free for me and my family as I booked and paid for it months ago. I do feel the latter should be shared with Menai Holidays themselves, as I say after years of no difficulties I feel that this blip, having merged with Sykes, and the response given is far from acceptable for such a previously professional business. I have paid a lot of money for a gorgeous property and expect a much better standard of âvoice to voiceâ customer service and a formal apology for such a basic confusion. Luckily for Skyeâs and Menai Holiday GDB was not double booked!
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Katie - Verified booking
We spent the week at East Lighthouse Keepers Cottage, at Point Lynas.
A beautiful location - very peaceful and a wonderful wildlife haven. However, we have had significant problems with Sykes Cottages. When we arrived at 4pm on the Saturday with 2 young children we were told by the cleaner the oven was broken and someone would come and look at it on Tues. We were also told about various other problems with the house. We were told that the team were aware. I contacted Sykes Cottages that evening to see if they could get someone to us sooner than Tues as we had brought food which we now couldn't cook and we had a Sainsburys shop arriving 4hrs later which we couldn't change. Noone rang us back. This happened every day for several days. We finally had a new oven replaced on the Thursday. We have been back from holiday 3 weeks now and have contacted the Sykes team several times to try and claim some compensation for not being able to cook any of the food we had brought with us. We have continued to have difficulties with this. They have given us a small amount of compensation but in our view this was not sufficent for the lack of cooking facilities and the extremely poor communication and customer services. Overall, very disappointing and has impacted on our holiday experience. We would think twice about booking through Sykes Cottages again unfortunately.
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