Holiday Cottages In The South Downs To Rent Save up to 60% on your UK Holiday

What our customers are saying about our holiday cottages in the south downs to rent.

1. Alan

   Verified purchase

   "We were told we could not arrive before 4pm. We arrived at 4.15pm on the 9th December when it was dark and cold. In the time that it took me to park my car the owner, Mrs Morris, handed the keys to my wife and was leaving as I was about to enter the front door. The 2 advertised parking places do not exist. There is a disabled off street parking bay in front of the house and off street parking further up the road. This is a trade mis-description.The house has 6 rooms on 3 floors and is only heated by 2 storage heaters and a wood burner. Whilst the online photographs show the wood burner blazing away it was not lit or even laid when we arrived. In fact there were cold ashes in it!There is 1 storage heater on the ground floor and 1 on the first floor landing. The heat coming from them would have had trouble melting an ice cube placed on them such was the insufficiency of their output when we arrived. The house was very cold.I rang Mrs Morris about the lack of heat and asked for some additional electrical heating such as a fan heater. Mrs Morris would not do anything to rectify the situation.She just shrugged her shoulders, so to speak, and kept repeating that the house had a wood burner as though that were the answer to the problem of the cold.Storage heaters are a very inferior form of heating. You can not just turn them on as Mrs Morris appears to think you can. They only take on a charge during the night. They should have been on for at least a couple of night before we arrived. Mrs Morris had known we were coming several weeks before!A wood burner might produce a warm glow when lit and fully going but they need to be fed fresh fuel on a regular basis. If you are going out for the day or night, as you might on holiday, they are unsatisfactory as a primary source of heat.The temperature in the lounge when we arrived was 16C which is totally unacceptable and not what we had paid for.As the hearing had nor been on the bed was cold the first night.On the second day we lit the fire and kept it serviced all day. We could do this as we have family in the village and we were with them during the day. Even with the 2 storage heaters working on the second day and the wood burner fully serviced the lounge only reached 19C. The wood supplied ran out on the second day and we had to buy another sack from the local store.Satisfactory temperatures were achieved on day 3 but the new supply of wood also ran out!Mrs Morris has refused to compensate us for the totally inadequate heating or recompense us for the fuel we purchased.Welcome Cottages upon being advised of the problems agreed to pay us £100 compensation out of their own monies. Good for them! CONCLUSION, if you do rent this cottage;-1. Take your own electrical heating appliances and turn them on immediately on arrival.2. Wear your long johns at all times when in the house for the first 2 days.3. Take a hot water bottle to bed.4. Take additional fuel to burn on the wood burner, or buy some at the local shop on arrival.MY ADVICE;-Find another cottage where the owner has the sense to heat up the house before the tenant's arrival and where they sort a problem out when politely advised."

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2. Jon

   Verified purchase

   "The cottage is in a wonderful position, on the coastal path, close to amenities such as shops and pubs / eateries. It has a plethora of visiting wild life from birds to red squirrels and (though we didn't see them) badgers at twilight. It is not a large cottage and is a fair walk from the car park but this was explained and expected and it's elevated position above the other cottages was part of the appeal and the patio provided lovely views. The kitchen was well equipped with everything 2 persons would need and there was sufficient storage. The directions were excellent and the car park more than adequate for the complex.There are, though, some drawbacks: The bus service to the village of Niton is not frequent so it is difficult to use the Isle of Wight's excellent bus service. We had to use our car to visit the island, though we had hoped to use the bus service.The cottage is surrounded by quite high trees on a steep banking and when we were there (with excellent warm sunny weather) it was constantly clammy damp. The profile says DVD recorder, but in fact it is a child's portable one, not connected to the TV and so impracticable to use.The bedroom was tight and access into the bathroom would have been an issue if we had not been nimble. Because of the clammy atmosphere the bed never felt aired in the evening. The bedside lamps were difficult to work and one gave up the ghost.In summary, we had a good time in the cottage and it was a good base for the South of the island and the coastal path but the negatives (particularly the clammy atmosphere) would prevent us returning to this cottage."

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3. Reg

   Verified purchase

   "Major problems with damp (and we were there in summer at the end of June).In general the chalet is clean, but it is damp, and smells of damp. We had to wash many clean items when we got home due to them becoming tainted with the damp smell, and dispose of 2 pillows that we had taken with us.30 x uneven concrete steps must be negotiated to get to the chalet.Very uncomfortable 'sofa'. Couldn't use the freezer compartment of the fridge, as the position didn't allow for the opening of the freezer door.The supplied coffee maker (a stove top 'moka pot') has a badly damaged seal so we decided not to risk using it. The door to the bathroom is very narrow, so you have to turn sideways to get in, and then the bathroom itself is dangerous when wet and there is no visible warning of the small step between the 2 levels - a trip hazard as I found out.The toilet is very close to the bed, and the door is very thin, so it can be embarrassing using the toilet at night. I could NOT in all conscience recommend this chalet to anyone. We spent as little time there as we could as the damp, and damp smell, were so depressing."

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4. Margaret

   Verified purchase

   "We had a lovely week in Rustington , staying at woodland lodge , there are a few things we think should be looked at , the television is well out of date very difficult to get channels , . There is no radio , ( I love the radio ) . There is no wi if , although the owner advised we could stand. Outside his accommodation and pick it up .. Not very satisfactory in the rain , . The shower seems to suddenly produce very. Very hot water , and in such a small area very difficult to dodge . On the plus side lovely for us with the dog , enclosed garden . And lovely area for us to walk etc . Some nice touches , hand wash and hand cream , tea coffe and sugar and milk to greet us ,.and the owner took time to show us everything , so not all negative but perhaps these points should be looked at , as the price is rather high with things as they are. ,, thank you."

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5. Jane

   Verified purchase

   "The garden is not the size as shown, it was smaller. It looks like the owners have moved the back fence panels after the photo was taken. 60% of outside was concrete (hardly a patio) which was painted and cracked, 40% was lawn which had not been cut. On arrival (non smokers) was not happy to see ash tray on table with a cigarette butt and ash in it. Weedy outside. Although functional the garden furniture was tatty. There was no BBQ as stated in the advert. The garden was enclosed which was a positive. The sides of the garden being painted blocks which looked like they needed repainting. Kitchen sink awkward - need to be switched round with the draining board for ease of washing up . Rustington is pretty and lots of good shops. Not worth the money"

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