Self Catering Holidays In The Isle Of Wight - Save up to 60%
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Isle Of Wight Self Catering
Rowborough Cottage, Shorwell
Lacewood Barn - Fernhill Farm
La Belle Vie
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What our customers are saying about our Self Catering Holidays In The Isle Of Wight.
Gill - verified booking
"Although this cottage is in a lovely setting with wonderful coastal walks from the door and on first appearances the inside looked clean and comfortable, I soon began to have serious concerns about maintenance and safety. The exterior looks and is in need of some maintenance and re-decoration to make it more attractive which is a pity but I didn't choose it for its appearanceOne main concern was that I had no signal on my phone and this should have been made clear on the cottage description as it is not suitable for anyone who may need urgent assistance for example for a health issue,reasons. Apparently only Vodaphone phones have a connection in that area. There is no landline phone provided and so far as I am aware, there are no public phone boxes locally. There was nothing in the cottage information to inform me of this and nothing giving details of where the nearest public phone is or what to do in an emergency other than a phone number of the gentleman who runs a cafe a short walk away but as I had no phone signal and his property is inaccessible once the cafe is closed as it is surrounded by high fences and tall metal gates which are locked this would not be an option. This would be a serious problem for anyone but for anyone with an illness or like myself, a foster carer with a very troubled child, it is not acceptable and I should have been made aware before booking. The bathroom door only opens halfway and as you enter one of the large ceramic floor tiles is broken across the middle and is not fixed to the floor so that it rocks up and down exposing sharp edges and also catches on the door. The bath plug is one of the type which you empty the bath by turning a knob under the taps. This does not work so that you have to prise the plug out with a knife and wedge it open or bale the bath out manually.On arrival the television did not work. There were instructions for the tv but not for the freeview box. This was a problem with a six year old boy in the midddle of nowhere when the weather was bad Seaview did send someone out to attend to this the next day but even after his visit the tv regularly lost the signal for a few seconds possibly about 3-4 times in an hour which was very irritating and I was warned not to use the CD player or it may not work again due to problems setting the "source" signal. There are two doors to the property, one to the front door and one to an outside area which is raised on decking surrounded by a wooden rail. There is only one key to the front door and no key to the back door. Apart from fears about getting locked out, the door to the outside area could only be closed properly by going outside and climbing onto the boarded area to kick it closed at the bottom as the wood was swollen, impossible for anyone who is not very physically fit. It would also have been useful to have a spare key to keep in the keylock box outside because if I had been locked out without my own keys I would have been totally stranded with nowhere to go and no means of getting help.The kitchen is only very sparsely equipped and there were some obvious ommissions where it seemed that breakages had not been replaced (eg. only two very tiny bowls for cereal and no potato peeler nor even a suitable sharp knife). The cottage generally was poorly equipped considering its location. It is the only cottage I have ever stayed in that did not have any books, DVDs, games or other pastimes. We stayed for a week and on the third day the calor gas ran out while I was cooking the evening meal which was wasted, and then it took two days to get it replaced after phoning Seaview twice about the problem which again meant a car journey just to make a phone call.Another issue was that there were curtains to pull across both the front door and the door to the outside area but these had obviously been re-used from somewhere else as they were around four feet too long and in addition to the difficulty avoiding these becoming soiled as we went in and out with the dogs they are an obvious tripping hazard and need to be shortened to the right length!The cottage information really could be more detailed as there were not even instructions what to do with rubbish. I did find recycling bins but never discovered general waste bins on the property which was a problem as I filled the bin before the end of the holiday. There was no-one tos ask and no phone!It is a great pity as this cottage is in a wonderful place and has the potential to be exceptional but it requires some work just to make it safe and has a general air of neglect and lack of proper maintenance, The adjoining outbuildings are in a sorry state with holes in the roof and are simply being allowed to crumble away but at least seem secure."
Yvonne - verified booking
"This is a beautiful house set over 4 floors with LOTS of stairs and a very steep walk down to the town. In its previous life it was obviously a boarding house and the bedrooms and shower rooms, despite the nice furnishings, still have this feel. The showers are all electric with not much flow.If we had stayed here in a warm July or August we would probably have been delighted - but we stayed here on a particularly cold week in March. (See below)The house is equipped pretty well, especially with lots of toys, games and jigsaws. It would benefit from a few more mugs - sleeps 11 but only 9 mugs. We were also short of towels. Would have expected a bath and hand towel per bed, but we discovered after 6 of our family had left that 3 of them had quietly shared a bath towel as there was insufficient left. Only 2 bath mats too despite there being 5 bath/shower rooms.What it really needs is a much better heating system. There are 4 storage heaters in this huge house (1of which in the kitchen did not work)! Most of the bedrooms have convector heaters that you can turn on to take off the chill. There are 2 oil filled radiators in the dining room, 1 in the huge sitting room and 1 small one in the bunk bedroom. There is a long low heater in the sun room. We took this into the sitting room to try and get the chill out of the air - we did not succeed! There is an open fire in the sitting room and fuel is supplied for 1 fire. Unfortunately the fire draws very well and most of the heat seemed to disappear up the chimney. Certain areas of the house have no heating at all - shower and bathrooms, loos, utility, playroom. The loo in the basement is unbelievably cold!We managed to get the kitchen and dining room just about warm with the heaters and leaving the oven door open! The sitting room never lost its chill. Bedrooms were ok for adults if you left the convector heaters running. We had 2 babies with us and their monitors on the first evening showed the temperature in their rooms to be 14C and 16C, which is far too cold. By running the heaters all day in these rooms we managed to get this up to 19C by the second night, but this is not really warm enough for little ones.Other issues we encountered were:A previous renter had listed all the light bulbs that needed replacing - these had not been done. We found some spares and replaced some and then raided table lamps so at least there was overhead lights in the rooms and on the stairs.A car was parked right in the middle of the parking forecourt. By moving the bins we managed to get 2 of our cars in (very very tight) but our 3rd car had to be parked right down the road. Not at all convenient when attempting to unload, especially with the very steep steps at the front of the house. On the Monday a neighbour turned up and apologised saying he'd been in hospital and then moved his car.The double doors to the garden from the dining room were not locked when we arrived. I was opening the key safe when my husband waltzed down the steps and just let himself in!There was a dead mouse outside these doors!As I said at the beginning, this is a beautiful grade 2 listed house, but it needs a much more efficient heating system and generally more care. If, because of its listing, the heating cannot be amended then perhaps it should not be rented out in the cooler months of the year! At least many more heaters should be supplied.We were due to stay until Friday, but as the last of our family left on Wednesday morning we decided to go too. We could not face another couple of evenings, just the two of us sitting in the cold! Shame as we had looked forward to a couple of days by ourselves enjoying a relaxing time."
Corrie - verified booking
"We had issues while staying at Seaview cottage and did not receive assistance while we were there, even after making contact with the caretakers and them agreeing to visit the next day, they never tuned up or called us back. We did receive compensation after various emails with the owner, however the compensation was equal to 14% of the holiday price which was far less than we had expected as we lost 1 out of 3 nights stay due to having to clean the cottage ourselves on arrival, so we would have expected any compensation to reflect the time lost. The issues we had while staying at Seaview cottage: • Overwhelming smell of wet dog downstairs, especially in the lounge.• Both lounge sofas were covered in dog hair - we had to hoover and disinfect these before they could be sat on. We also had to wash the cushion covers. • The wooden floors throughout downstairs had not been hoovered or mopped, and were very much showing signs of the previous occupants and pet hairs. Again we had to hoover and mop these (twice) ourselves before starting our holiday.• The rug in the lounge was filthy and strongly smelt of dog. After trying to hoover and clean this ourselves, we had to roll it up and leave it by the back door for the duration of our stay.• Bin bags had not been placed in the bins downstairs.• Overflowing rubbish by outside bin.• Stained bed sheets in the twin room as well as grit on top of the duvets, which included a piece of toenail. We had to strip the beds and wash/tumble dry the sheets. The cottage itself was nicely decorated and in a good location, we were unable to park outside the property on several occasions, so we parked down a side street further down the road. We would not recommend this property or stay again."
lucia - verified booking
"we stayed in may 2016. This is a lovely house very well equiped. The house was impecable clean and it had all we needed. Location is perfect it is 10/ 20 min drive to main areas for eating and supermarket.the only comment i would make and this is for the benefit of the owner to follow up with the house keeping. We found one towell was left from prior hosts hanging behind the bathroom door it was not a problem but i think they forgot to check and put it in the washing. Also no complimentary coffee was left a bit disappointing when reading other reviews treats were left for dogs. I would ask the keepers to empty the hoover each time they use it and to wash the filter because the house was very clean but when i hoovered the living room it started to smell of dog hair ( coming from the hoover). Apart form these petty comments we loved the place we would stay again and recommend it anyone to stay it is a lovely place, where like at home everything works perfectly, providing wifi is nice a touch considering there is no mobile reception in the area and also no phone line to do outcomming calls. the instructions on how everything works were excellent.thanks"
Vesa - verified booking
"The cottage is located in stunning surrounds, but the actual accommodation lets itself down badly. Where to even begin, Kitchen had nothing but the most basic cooking equipment and being a cottage for three people, more than 2 knives, forks, plates or glasses would have been nice. Then again as the fire alarm was positioned just over the hob cooking anything was virtually impossible as even heat from just opening the empty oven door would set it off. Same is true for rest of the cottages in this complex as all of us could often hear during breakfast, lunch and evening. The bed looked nice but was in poor repair with springs coming to the top of the mattres. Despite of all the photographs the cottage also only had one small sofa, another arm chair or so would not have gone a miss. but then again the kitchen/living area was smaller than most hotel rooms you will have stayed in. Fantastic place for some lovely walks though and if the accommodation was much cheaper it would make nice alternative to sleeping outside."