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per nightRachel - Verified booking
Reading the summary about the cottage it sounded like there were plenty of local amenities around the area.
We had discovered when we got there that you have to drive if you would like a meal out as the 2 local hotels are no longer open and have been closed for 2 years and more . So the summary should state there is a local shop walking distance and need to travel for other amenities. The cottage we feel needs some TLC as we found the floor boards in some areas very weak especially in the bathroom near the bath. (Its not going to be long before someone goes through the floor. It does not matter how many air freshners the owner uses the cottage has a damp musky smell and on return home I had to wash all items of clothing even ones that were not wear due to the damp musky smell clinging to them. I also feel the pictures that are advertising this property need updating as decking and other little things around the property need some attention the garden is over grown so no views can be seen from patio and we could not find the stream that has been mentioned ???.
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Leslie - Verified booking
Our arrival was a nightmare.
It was very distressing and disappointing to be informed after 7 hours of travelling that our accommodation would not be available at 4 pm as promised, but only after 10 pm due to the late check-out of the previous guests. When we got the call from Sykes we were 30 mins away from our destination, with very poor cell phone reception and no internet in the area where we were travelling, so communication was a nightmare. A text message to the owner was equally disappointing, as he merely referred us to Sykes. Sykes Cottages offered us the choice of staying in alternative accommodation for the night, or resting in the alternative accommodation, but this added 90 minutes of travelling in the dark amongst the mountains to our day's journey, and the accommodation wasn't what we wanted, so we selected the return trip through the mountains. After a struggle to open the key safe we we finally entered the cottage at 10.30 that night. Not happy.
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Brenda - Verified booking
The lodge itself was adequate and my only negative comment regarding the actual lodge is that the shower was very irregular going from hot to cold without any manual handling.
I appreciate that for most this is not too bothersome however one of our party is mentally and physically disabled with restricted vision and movement and therefore could not be left on his own to shower for fear of burning. Out with the Lodge we were very disappoint with the lack of sea view. As described in the website "On warmer evenings you can slide open the patio doors and step out onto the balcony for an early evening drink as you admire the calming views across the water." In our case we just directly looked in to a lot of overgrown bushes, grass and weeds and an abandoned garden table/seat combo which was rather disappointing. Finally with regard to being Pet Friendly, when booking previous lodges/cottages which allow pets, there has always been an area where the dogs can be let off the leash to run about but this was not available.
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Samantha - Verified booking
Really lovely lodge and the hot tub was an excellent addition.
The grounds were very well kept. The location was excellent for visiting many surrounding places. We visited Aberdeen, Dundee, the Hermitage, Loch Leven and St Andrews. Unfortunately the WiFi only works when you are outside the lodge which made it a little more difficult to plan activities etc. It also made it difficult to watch anything on the TV as the signal was poor and many channels just didnât work. Overall the lodge was clean, there were a couple of things such as damp around the shower in the en-suite and the skirtings had clearly not been wiped down in a little while. We did find the lack of curtains in the Lounge unusual, it meant people could see straight in when the lights were on in the evenings. However, we would definitely recommend and would visit again.
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Mrs Christie - Verified booking
From the moment we booked our stay to the day we left Sue could not have been more helpful. We celebrated my son’s 18th birthday there and the cabin was decorated throughout with balloons and banners, it was just perfect! The cabin is so luxurious yet also has a real homely feel. The complimentary gift basket was such a special touch and contained lots of delicious treats, my daughter especially loved the after eight mints and the chocolate brioche. We had plenty of wood, kindling, coal and fire lighters provided for use of the sauna, bbq house and wood burning stove. Sitting by the log burner with the Christmas tree twinkling nearby was truly beautiful and cosy. We cannot wait to return and wish Sue and the Treetop family a magical Christmas. Thank you again
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