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per nightAnthony - Verified booking
Several issues.
1. First evening. The electricity went off when I was in the shower. Called on site manager about 6.00pm. Turned out there is a meter that has to have £1 coin inserted several times to keep the power supply on. Although this is free, we didn't know this had to be done. 2. Also first evening. Bought some shopping in local supermarket. Heated the electric oven up to 180 temperature and soon after there was a strong greasy smell and the oven was close to smoking, so the food was burnt. Also when the hot plates were in use, the oven came on as well, even when switched to off. So called manager back and he checked it and said he couldn't touch it, not to use it and to phone Dartmouth office on Sat 17th Sept. On the 17th the maintenance man came and had to use pliers to adjust the temperature knob as best he could. On Saturday evening we used the oven again and it still became very hot and the temperature indicator was still not correct. We had to turn it down to about 130. 3. The accommodation next door, 305, is being refurbished and so from mid week onwards there was drilling, banging and endless use of power tools. This started about 9.00 am and, when we returned back after a day out, it continued until about 5.30pm. We are disappointed about the issues we encountered. The accommodation is not worth what we paid. Please respond to this complaint. Mr T and Mrs J Pearce
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Helen - Verified booking
We had a 2 night stay here after a camping trip and was greeted by the lovely owners who showed us round.
Emma was brilliant with the children and directed them to the secret mud kitchen in the woods that was just beautiful. Theres lots for the children to do and play with. We were gifted some lemon cake and homemade juice which was absolutely yummy!!! The glamping tent was huge and comfortably slept all 5 of us whilst giving us lots of space within the main area of the tent. The cupboard bedroom was a real hit with my daughter. We had a hot tub which was super easy to get going (do this as soon as you can to be able to enjoy it as soon as you arrive). The grounds are just breathtaking as well as the peace and tranquility. We were offered to do the farm tour but my children decided to sleep in, so I embraced the opportunity to sit outside with a cuppa. The tent is so clean and tidy and felt like we were the first ones using it. The beds are really comfy and slept amazing.... we really wished we had stayed longer. Be prepared for absolute darkness at night, so an extra torch needs to be packed. We also took our gas stove for a quick brew in the morning rather than waiting for the stove to heat up which i would recommend taking.... also do remember to take slippers. We didn't do much exploring further out of the site as we were quite happy to explore the grounds and relax. We will definitely return if we are ever down south again. Thank you Aller Farm Camping x
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Marion from Stroud - Verified booking
Absolutely brilliant. <br />Marina Lodge is a beautiful house with the most fabulous views - we just loved it. I stayed with my elderly mother and two teenage sons, and all of us were so sorry to leave. A very convenient place to stay - the parking permit was brilliant - you can easily not use your car at all during your holiday, as ferries, boats trains and buses are right on the doorstep. The house is very accommodating with everything on hand, comfortable and convenient. It was very helpfull to be able to have the main bedroom bed converted to twin beds for my Mother and I. My sons loved their double rooms too. ( Sadly the wifi did not work, but I believe this is temporary) The only problem was the window would not open in the smallest bedroom - but it was not hot when we stayed, so this did not pose too great a difficulty for us. Blue River Cottages were excellent too - very efficient throughout the booking process and extremely welcoming when we visited them in their Dartmouth offices.
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Mr Jones - Verified booking
Overall a good place to stay near Dartmouth, ideal for the ferry and links to the wider area. Two great pubs, Marina and steam train nearby. Place was clean, 3 Decent size rooms and well equipped. Letting agents very good. Few negatives: Balconies needed a good varnish, new furniture and balcony glass cleaned, good feature for amazing views but didn't feel i could use it. Shame really. Parking is very limited, but marina car park £10 for 24 hours and a 5 minute walk away. 2 keys would of been useful. Be careful with the lower Balcony, goes onto a flat roof with a 40 foot drop off. There are gaps in the balcony sides and below the glass for a small dog to escape, our chihuahua ended up stuck in the guttering and needed rescuing, just be cautious with small dogs and children. Enjoyed my two weeks here that's the main thing.
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Barbra - Verified booking
We originally booked the Bella Mere but, apparently owner cancelled 2 weeks before our stay?
So after numerous phone calls to yourselves we managed to rearrange a different property on the same site which was a day later each end of the holiday, which meant we had less time with friends we went with. We stayed in the MoJo which was very unsettling & disruptive because of numerous issues we had with the hot water from day one & throughout which made us leave your site a day earlier . Before we set off to stay at the Mojo we were given £50 compensation which was really unacceptable as the arrangements & days were changed thatâs including the arrangements we made back home too. We would like this matter looked into & compensation considered because of the various hot water & disruption throughout our stay, including days out with our friends who were staying in the ocean terrace.
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