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per nightMichi - Verified booking
1. The hot tub was amazing.
It was ready for us when we got there. Although we only saw it cleaned once during our 4 night stay. The privacy bamboo curtain needs replacing badly and it had lots of insects on it which sometimes gets in to the tub. 2. The kitchen was fully equipped. Had most of everything you need to cook. Even a nespresso machine and lots of pots and plates, cups and glasses. The main light in the dining wasnât working. There were 2 small fridge freezers which was plenty for 4 of us. The chocolate cookie was a nice touch. Thank you. 3. The beds had mattress toppers on them which were comfortable enough. The sheets didnât smell fresh though, like someone used them already and found some hair on the beds. The top light on the room next to the shower cubicle doesnât work nor do the lamps. We tried 2 of them and both didnât work. This was reported but the electrician never came. The extra oil radiator does not work either. 4. The wifi was really good all throughout the lodge. There is a smart tv were you can cast your phone or watch netflix/youtube etc. 5. The sofa in the lounge (as mentioned by previous occupant) dips in the middle. You can use the cushions to prevent sinking into the sofa but then again the throw pillows badly need washing as well. I don't think they have been replaced or washed recently. 6. Parking was a pain as we came in and it was drenching with rain and the four spaces close to the lodge were occupied. We didnât realise till the next day that it is SO MUCH EASIER if you park at the top road instead. This should be highlighted in your booking info. Although it does mention it has 23 steps going up into the lodge, it could have been mentioned there are only about 10plus steps going down if you come from the top road instead. Again, finding the lodge was a challenge as itâs not properly marked on the road itself. 7. Lastly the shower in the tub was extremely hot or in our case it was on the first day and on day 2 to 4 it was extremely cold even after running it for a few minutes. The electric shower was okay in the other toilet. 8. The heating system was confusing to use. On our first day we didnât have heating on but we eventually worked it out by turning the hot shower in the toilet. Maybe You need to have a much efficient system where you can use both hot water in the shower and heating in the lodge. 9. Overall, we enjoyed our stay mostly due to the hot tub and cooking our food in the kitchen.its also a good base to explore south devon and Plymouth. Would we stay again? Probably not.
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Lorraine - Verified booking
We stayed at Devine Lodge, Callington in Cornwall after finding a last minute deal.
This was great for us as our motorhome had broken down the week before in Scotland and we didn't want to waste the second week of our holidays. We arrived early and we were advised that we could enter the property by the cleaning team, it had been left very clean and we really liked how all the crockery and cutlery had been put through the dishwasher for us to empty. The lodge had everything we needed and the double room had a comfortable bed. We took our own towels which was just as well as the ones left in the property weren't particularly clean. The property was nicely layed out and the lights on the balcony looked lovely on an evening. The welcome pack was extremely informative although we had to Google how to get the TV working and it kept randomly switching off. The internet was poor quality along with the TV signal however we spent little time at the property and made the most of our visit to Cornwall. Plenty to see and do. Each evening when we returned we were left without a parking space, it is advertised as having two, perhaps it would be a good idea to have this highlighted in the parking area. Our first evening we visited the on site pub which served a good selection of drinks although a little expensive. We decided to stay for a meal where I opted for the halloumi burger which was pleasant enough and my husband had the chicken Kiev which was served to him raw!! We only discovered this once he'd eaten some of it. Fortunately he wasn't ill. They apologized and refunded the money for his meal only. Each evening when we arrived back at the property we noticed a very strong smell of damp, we noticed this got a little better after having the heating on however the double bedroom was particularly bad where we noticed damp patches on the ceiling, we also noticed that the curtain tie backs were loose as was the bath panel. We hoped that these issues were due to it being the end of the summer season. This is a good location however I'd have been extremely disappointed if I'd paid full price and wouldn't recommend this accommodation to family or friends
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Andrew - Verified booking
Bath Shower is poor with water flow being very low.
The other shower is ok. The cleaning was not very good. The bedrooms carpets were not hoovered properly. Behind the sofas the floors were covered in dust. The long sofa is worn out and does not have support underneath. Frying pan handle was very loose and is dangerous as eventually it came off. The cooker hob knobs have no markings to tell you which plates you are using and what setting they are on. This is very dangerous and someone could be burnt. Bathroom door top hinge was falling off so we couldnât shut the door. Tom got the maintenance guy out to sort the hinge. All doors were hard to shut due to being fitted poorly. Both bathroom door locks dont work. Shower plughole was blocked with loads of hair. I had to clean it so the shower could drain. Matt in lounge smells of dogs and dog hairs on it. Toilet in shower room was moving and leaking from soul pipe as not fixed to wall or floor. Plumber called out and it was fixed to the floor and wall. Carpet in back bed room was soaked due to leaking water from soil pipe in bathroom. Tom got maintenance to come out to clean the carpet. But the bedroom now smells of damp. Washing machine made a grinding noise when trying to pump out. We reported but no one came to fix it. I fixed it by cleaning the pump filter after waiting 3 days for it to be fixed. It was a button in the filter. The drying function didnt work as it kept stopping and showing F13. The outside light by the jacuzzi doesnât work, the bulb needs changing. On a good note the wifi was very good and the site is good with nice pub and amenities, but you have to provide your own bats and balls for table tennis and pool is £1 a go.
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Mark - Verified booking
We had a fantastic stay in 59 Valley Lodge!
The lodge was immaculately clean and very well presented. It had everything we needed and more (pots, pans, kettle, toaster, slow cooker, dishwasher, washer/dryer, microwave, fridge with small freezer, hairdryer, ample towels, clothes airer, iron and ironing board, 3 large sofas, large tv, central heating (which can be overridden by using the dial on the wall if not required), outdoor seating etc). Every bedroom had plenty of space to put clothes away and a full length mirror. If I was to make a suggestion it would be a new mattress on the double bed as it was quite hard but all the other beds were wonderfully comfy and replacing the privacy screens next to hot tub as the one we tried was broken. The bathrooms were lovely and showers powerful. Previous reviews mentioned problems with WiFi but all four of us managed to connect phones and tablets and logged into Netflix on the TV with no problems. Signal strength was great. The owner kindly left haribo sweets, clotted cream fudge, biscuits, tea and coffee for us. The hot tub was lovely and warm, ready to use, when we arrived through to leaving. In the resort everyone was friendly. The heated outdoor pool was great (Sessions bookable online when you have password from reception. Same procedure for indoor pool.) Pub onsite was reasonably priced and food was good. Access to lodge best from the top carpark as steps much less steep. We would not hesitate to book this lodge again and would definitely recommend it!
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Janet - Verified booking
This holiday was the best UK holiday we've had.
The house was perfect for us, our family & little dog. The location of the house is brilliant, lots of days out within the hours drive. The site is fantastic.. we couldn't believe how relaxed and fab for the kids it was. Facilities are great.. really wish the pools we're open earlier and later as we had to cut out days out shorter if we wanted to go swimming between 9 and 5.. and the games room and tennis are only available whilst reception is open which I believe is 9 until 5. Pub was fab, great entertainment, staff were lovely and helpful, we enjoyed lots of meals out in the restaurant.. always fab food. Little shop for any essentials was great. The house was absolutely perfect, we couldn't have chosen a better place to stay, patio out back great for our little BBQ, nice picnic bench and separate bench for extra seating.. the VIEW from the back of this house is to die for. Waking up to that every morning was a blessing.. house was well equipped and had a lot of things that we brought as we thought it wouldn't be there e.g kitchen scales, etc , but that's fab means you can pack less :) feels like home & we will all miss it. House owner is fantastic and would go the extra mile for anyone, very helpful (my car battery died the day I was due to leave & owner helped with jump leads she had in her car - very thankful as it got us back home safe.) Overall - amazing.. sad it went so fast ! X
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