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per nightMadeleine - Verified booking
Positives are that the lodge has a very spacious living/kitchen/dining area.
However, outdoor space was not clean. Decking was dirty and unswept, not cleaned before arrival. Seating could do with being replaced as picnic bench is tatty. Photo on website shows decking in its ânewâ state which does not reflect the reality. I contacted the maintenance manager via phone who was very pleasant and apologetic about this and advised he would come the following morning to remedy. He also said he would bring a bottle of Prosecco - a very nice gesture! However, the next day I didnât feel the clean was thorough (was done whilst out) as the decking was still very dirty beneath the table. Sadly no bottle of Prosecco either, so unsure why that was ever promised! I also rang Sykes to advise the state of the twin beds was not acceptable. The mattress on one is fit for nothing but the skip - itâs clearly broken as itâs sunken and you can feel the springs. Itâs fortunate my child was ok to sleep on this as I certainly wouldnât have been. Neither of the beds had mattress protectors which is basic hygiene practice that I would expect in any rental. The sheets were also threadbare and did not fit the mattresses properly. I was advised that the man coming for the decking would also remedy this issue. The sheets were replaced but were still too small. I can see a comment from 2021 which states that mattress protectors are needed and a mattress replacing, which has been responded to as being addressed by the owners, but clearly has not been. This is quite disappointing. In terms of the rest of the accommodation, I would suggest not mentioning that there are games and books - there are no books and two games, one with no instructions. Folder of information was falling apart and could do with being replaced and refreshed. All in all this location is fine as a base, however I would not stay in this accommodation again.
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Nick - Verified booking
We had a lovely time at Little Jack's at Honnicombe Manor.
It is a very well presented little cottage that was very clean and had most things we could want. It was clean, comfortable and well maintained set in a nice location and had easy access to most of the activities on the site. There is a fairly decent internet connection in the cottage although it did slow at peak times of the day and with 3 of us using it (better than most holiday cottages I've been to though). There were unfortunate limitations on accessing things like the swimming pool and gym as well as the games room being closed, but this was due to Covid 19 restrictions which were unavoidable. You had to book to use either pool and the gym as well as having to prebook to go into the restaurant. The location is great with a restaurant/pub on site as well as a small shop. A big Tesco is only 3 miles away and another supermarket in the opposite direction not much further than that. There are a few sites of interest such as Cotehele manor and activity centres such as Tamar Trails within a couple of miles and good driving links to most of Cornwall and Devon. I recommend you go and have a wander to the top of nearby Kitt Hill for a look around. For the mandatory cornish pasties there is a small factory shop in nearby Callington for 'Over the top pasties' that has recently won awards and was absolutely delicious. The only slight criticisms I would make, and these are 'slight'; We could have done with a spare set of towels for us all and a wok to do easy one pot family meals. The water pressure isn't always amazing, but was always good enough and we had no issues with water temperature or the water going off which is mentioned in other reviews.
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Persephone - Verified booking
Honestly the pictures shown do not do this property justice, the whole place is even more stunning than shown!
! Val and Steve were on hand to help with any problems you had (I had an issue with the shower in the morning, I messaged Val and she offered to get Steve to come and have a look at it. Turns out I just hadnât turned it on properly). Their hosting skills were absolutely fantastic. The lodge was impeccably well put together, tidy and clean. The kitchen was fully functional and had the options of a washing machine and a dishwasher which made the stay a lot easier. Val and Steve went the extra mile and put balloons and banners up as they knew we were attending for my daughterâs 12th birthday, they even left a lovely card for her. She really was over the moon. The hot tub was heated and ready for us on arrival. There was lots of information sheets, DVDâs and the choice to book swimming which meant we had lots to do!! I have rated them on here as high as I could but they really do deserve the highest ratings!! We will definitely be booking to come back again in the future. I would also like to add that where the lodge is located it is very tranquil and quiet. I loved waking up in the mornings and seeing the view from the balcony when I went upstairs in the morning.
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Mik - Verified booking
Had a lovely week, lovely location, clean and very accommodating.
Site staff were friendly. Tv aerial either faulty or needing better aerial, as tv required was required when raining and signal was playing up, connector seemed loose. Beds were comfy, bedding was clean. Trees could do with lopping back a bit to protect lodges. Games room was good fun. Pool times were awkward, and no availability outside when rain forecast, even though it didnât rain. Also, pool shut early outside when plenty of sun and light would have allowed a swim. Never got to use outside pool due to restrictions. Inner pool said to book online but we were allowed in as it was almost empty and allowed to stay over booked time slot. Would definitely stay again and recommend to friends. Welcome pack of drinks and biscuits was a nice touch! Restaurant made good food and was dog friendly which was nice to see. Meals were large! Internet was weak, being in a valley, I guess. Thanks for a nice holiday!! Went to Eden project, Rock, Fowey, Padstow, Jamaica inn, camel train, Polperro, Poole, Tavistock ( Friday market). All great places. A visitors' book would be a nice add on to the lodge.
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Colette - Verified booking
The setting and location was lovely.
The lodge could do with some investment as looking a little tired. Understand this is a holiday lodge but the table and chairs and settees and double bed were not the best. It was perfectly functionable though and did not ruin our stay. The lodge did smell damp downstairs, I believe this is to do with the area as mornings outside would be damp but if heating not turned on even for an hour to dry your bath towels etc then downstairs did not really warm through enough to dry out and I believe this also added to the dampness. Once turned on the space dried out and the smell disappeared. Might be worth noting this to potential guest to help combat this issue in the future. There was black mould on some of the windows and back of the curtains (although clean) you could see where this had been an issue. The decking outside also needed some maintenance. We had a wonderful stay and none of this effected our holiday but I think this might be helpful to future guests and the owner if not stayed at the property recently. The space and size of the property was ideal for us.
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