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per nightLouise - Verified booking
We stayed at Little Batts from 7th to 11th November this year.
In your comprehensive welcome pack you request feedback both positive and negative Positive: ââââââBeautiful and historic property in a lovely area of England ââââââWelcome pack was very helpful ââââââBathroom is beautiful and kitchen well appointed (particularly loved the oven) ââââââGreat to have washing up liquid, hand wash, dishwasher tablets all provided ââââââLovely bedding on the bed ââââââAwesome heating through out Negative: ââââââCleanliness Carpet in lounge area is visibly very dirty especially the large liquid stain in eyesight when on the couch. Maybe cream carpets is not a great choice. Couch cushion covers are ill fitting Embedded dead spider on the floor at the foot of the bed Large spiders web above window in lounge All these make the property feel generally grubby ââââââSafety The step in the hallway is very dangerous especially with the same carpet on both levels. I fell quite badly within an hour of our arrival and twisted my ankle meaning I had to spend our first day with my leg elevated. (Not a great start to our holiday) Connecting door to The Barn is not lockable, but the door on their side is. One of the dining chair seats is only attached by 2 screws Back door was unlocked when we arrived. We have locked it. ââââââParking We parked outside the property in the lay-by as close as we could to the wall to ensure other vehicles could pass. When we went out one day the resident opposite had parked in such a way that we could not drive out and when we knocked on the door and asked her to move her car 1-2 metres forward she told us to "just reverse out'. While this was quite possible it was not a great interaction and left a bad taste. ââââââGeneral TV remote batteries were dead No welcome pack - tea, coffee, milk, sugar, couple of biscuits etc - After 36 hours travelling from Australia we couldn't even have a cup of tea when we got here. The bathroom is spa like and the large bath makes it feel like a romantic couples escape, but the bed is low, âââaverage comfort and 2 single beds pushed together, which is not romantic The light around the mirror in the bathroom is quite fancy, but after 4 days we still hadn't worked out how to consistently control the light level or turn it on/off with confidence so we left it on all the time Overall while the property has great potential and some highlights we would rate it 1 out of 5 stars.
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Keith - Verified booking
Should have been better for the price.
Laurel cottage was let down by Dreams not paying attention to the details which turn a good holiday into a great one. Specifically and to help Dreams improve the cottage for the future: No welcome pack - not even milk to make a cup of tea. Cottage not as clean as we would have expected especially as access was not permitted until 5.00 pm. The armchair, settee, toilet and towel rail were tired and the windows very dirty. Printed TV instructions were inadequate but luckily someone had left a scrap of paper on which they had written how to operate the set. There was no oven glove but there were dishwasher tablets even though there was no dishwasher. There were no facilities for recycling and quite a few of the lounge light bulbs didn't work. The outdoor seating area is small and doesn't gets the sun and the archway joining Laurel Cottage to Magnolia Cottage could do with rethatching. The website and cottage details mention a pub near by.....it is closed and looks like it has been for about two years. On the plus side, the bed was extremely comfortable and the cottage nice and cool after a warm day's walking in the beautiful surrounding Dorset countryside. We enjoyed our stay but Dreams should take time and care to keep Laurel Cottage in the condition it and the price deserves.
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Marlene - Verified booking
Excellent location and 20 mins in car to various places.
Sun in small garden through our morning. No grass area for dogs so headed to the fields and oastal paths, not a problem. Cottage has everything covered even coffee, washing up liquid etc. Also provide a hairdryer which was not mentioned in the description. The bed was really comfy and from John Lewis! Fab dual shower but sadly when we had a bath this leaked all through to ceiling to thd kitchen down thd beams. Sadly this had happened before as thd ceiling has yellow patches from previous leaks, I hope this gets fixed out of season as needs sorting, not good on the eye! Contacting Dream cottages/Skyes on Sunday and had a response on the Monday saying someone will be in touch, true to word on Tuesday the team called me and entered the cottage while we were out. Added extra draining liquid down the plug and this stopped the blockage but please please this must be looked at because it was a massive inconvenience to us mopping the floor and wiping thd kitchen units especially during dinner time. Would we go back or recommend....YES we would. Thank you.
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Denise - Verified booking
Arrived friday afternoon, no heating,told lady who said she would look at it,kept returning every few hours(at our request) to try again,still no heating and it was very cold.
Sent text to owner who did not reply but lady came next day with portable heater,she didnt know when boiler man would come as it was a weekend! Said we were not happy and not good enough, having to push a heater from room to room was not our idea of relaxing break. Eventually had enough and again texted owner(sunday night) saying very unhappy and cold,, he apologised by text and said he would come over this was 9 oclock in evening, it eventually came on at about 9.30 pm, he didnt come in to say sorry to us which we thought was very remiss of him. Nice and warm after that, no instructions for appliances which we told him by text he said in back of book which of course they were not, think we were capable of looking there! Lady tried her best and was very friendly, had good time after that. If parking car you will have to reverse to get out, no problems for us but maybe for others. Despite problems if we were in the area again we would stay here as eventuallt enjoyed ourselves.
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Glenn - Verified booking
I thought it was very poor unfortunately.
When we arrived we found at least 50 of what are probably 'dung flies' from the dairy farm that is about 50 metres away, flying around the cottage. If there is such a problem you would think they would provide utensils, fly swatter, fly traps etc but none to be seen so I spent the entire 3 days chasing these bacteria spreading insects around the house. We were never made aware that the smell of cow dung would be so profound either. There were cobwebs everywhere, one morning I woke up with one on my face which was horrifying to be honest. Finally if you have any sort of allergy to that musty 'cottage character' , steer clear because we both spent 3 days sneezing. Location was relatively convenient for us as we were there for a wedding in Lulworth, and the Smugglers Inn nearby was kind of cool, but everything else about our experience of Devon was unappealing. Crap food, killed on exchange rate, and inhospitable hospitality staff is apparently common in the area.
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