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per nightSean - Verified booking
The house has such great potential, however we had several issues during our stay, and some positives too.
1) The dishwasher was broken, we were told when we arrived - as 3 families (11 people) this wasn't ideal, it was a lot of extra time washing dishes on a supposed luxury break, I know these things can't be helped, but it was not replaced until literally the morning we left (the irony!) this could have been resolved much sooner. 2) The hot tub was freezing cold for the first 24 hours, we were told it was due to it being 'cleaned' yet no other lodge we have stayed at had this problem, it was also never inspected for the entire week we were there, other lodges have someone come every morning to check the ph levels etc, which may have caused our illness (see further down). 3) The house was not cleaned to a satisfactory standard, firstly, let me say the main cleaner was absolutely wonderful, a lovely lady who tried her best, but that property is too much for one cleaner, you need a couple of cleaners to really properly clean it, the wooden floor was dirty, the sofa had a musty smell (why fabric sofa's in a lodge? Surely get leather easier to clean!) Positives; 1) The tennis court is brilliant, as are the swings/play area for the kids, clean and just a really good area, fresh air, no need for video game consoles! 2) The staff on site, particularly the main cleaner, and the lady in the main office who kept informing us of the dishwasher situation, she also sent the cleaner to clean the lodge when we mentioned the issue. 3) 2 Bottles of wine on arrival, very nice touch, and very nice wine. 4) Beds were comfortable, showers were powerful, rooms were huge. Unfortunately, out of 11 of us, 9 of us were sick during and following the stay, the children from the early part of the stay, later moving on to the adults - whilst we can't exactly pinpoint what caused it, we have our suspicions it was related to the hot tub cleanliness. When all is said and done, would we go back there? Probably not.
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Carla - Verified booking
**Review for Vantage Point Accommodation** Overall, we thoroughly enjoyed our stay, and the accommodation was fantastic!
However, there were a few areas for improvement that we noticed during our visit: - The main double bedroom with the heating system was quite noisy, producing a knocking sound. Soundproofing the cupboard could help avoid disturbing guests. - None of the bedroom doors had locks, except for the bathroom and toilet. It would be helpful to have child-friendly locks for added privacy. - The bottom drawer of the freezer was broken. - In the double bedroom to the left of the stairs, we found a spider in the bed sheets. This might be due to how or where the sheets are stored. - It would have been helpful to know ahead of time that the sauna wasnât working, especially as this was one of the key features that influenced our booking. - The main door leading to the jacuzzi area didnât lock, so we had to place items near it at night for extra security. - Since we traveled in winter, the living room was quite cold, and it seemed the owners controlled the heating. Thankfully, reception provided us with two electric heaters, which made a big difference. - The whirlpool jets in the baths need better maintenance. We experienced floating debris when turning on the jets, which was unpleasant. These are just some housekeeping issues we noticed during our stay. That said, Vantage Point was absolutely stunning, and it was such a pleasure waking up to the beautiful views every day. We were welcomed with a lovely Christmas tree, mince pies, and some local treats, which added a festive touch to our visit. Weâll definitely consider returning during the warmer monthsâthank you for the wonderful experience!
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Martin - Verified booking
House was very clean and well equipped.
We went away with our children and grandchildren so there were 10 of us. The bedrooms weâre comfortable and spacious (4 with en suite). The lounge area didnât have enough sofas for 10 people and meant some had to use the large footstool and dining chairs which werenât ideal. The house is close to Dartmouth and has lovely views from 2 of the bedrooms. We were told the pool and childrenâs play area was out of use due to COVID situation but on arrival it was clear the childrenâs playground was out of use due to the building works being undertaken so that wasnât so good. The hot tub had constant warm water that was cleaned daily. Tennis court was good and readily available for use. The house has a small decking area and no garden which we didnât realise so that made it difficult for the grandchildren to run around freely. Would have been a nice touch for a small shop to get early morning milk, bread & eggs etc, but local supermarket a short drive away. House is well situated for a quiet peaceful holiday or short drive will take you to local towns, beaches and places of interest.
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Sara - Verified booking
Genuinely the best holiday
I don’t think I can say one negative thing about the property, it was the perfect place to stay for us and our boys (4yo and nearly 2yo). The cottage was fantastic, so spacious and comfortable. The owners definitely know what families need to make a holiday easy and kitted the place out with high chairs, stair gates, child toilet seats and steps, games, books, bed guards and more. The actual surroundings were exceptional. Fab outdoor play area and the indoor swimming was so good! Easy booking system and the kids loved it. The farm is gorgeous and the animals were a real treat for the kids too. You’re given so much info to help you with your stay before you even arrive which is massively helpful. The local area has loads going on and particular favs were the Tunnel Beaches in Ilfracombe as well as sea safari there too. We also made a special day trip to Padstow in Cornwall - takes a couple of hours but worth it for Trevone Bay alone. My only gripe would be I wish we stayed longer than 7 nights but we’ll just have to keep coming back!
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Sara - Verified booking
Genuinely the best holiday
I don’t think I can say one negative thing about the property, it was the perfect place to stay for us and our boys (4yo and nearly 2yo). The cottage was fantastic, so spacious and comfortable. The owners definitely know what families need to make a holiday easy and kitted the place out with high chairs, stair gates, child toilet seats and steps, games, books, bed guards and more. The actual surroundings were exceptional. Fab outdoor play area and the indoor swimming was so good! Easy booking system and the kids loved it. The farm is gorgeous and the animals were a real treat for the kids too. You’re given so much info to help you with your stay before you even arrive which is massively helpful. The local area has loads going on and particular favs were the Tunnel Beaches in Ilfracombe as well as sea safari there too. We also made a special day trip to Padstow in Cornwall - takes a couple of hours but worth it for Trevone Bay alone. My only gripe would be I wish we stayed longer than 7 nights but we’ll just have to keep coming back!
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