- Disappointed, October 2011 - verified booking

"Host and hostess not prepared to put themselves out for us! We travelled 281 miles for our stay, paid for full week and due to family committments could only travel on the monday late afternoon. 3 hours into our journey we were contacted by them and told to find overnight accommodation as they were not prepared to wait for us to arrive, we were an hour away!!! We asked them to leave a key, but they said no!!! We had to sleep that night in the car, in a car park as we could not get any accomodation!!! To add insult to injury we were told they could not meet us with key until 12:30 the next day !! Strange way to run a business!! We got them to reluctantly meet us at 10:00am !! To our further dismay, whe we asked what to do with key when we left we were told to 'leave it in the door as there was no crime in Kinlochleven' !!! Double standards, as the could not leave key indoor for our arrival!! I look forward to your comments and have also put this complaint in writing Spoken to an operative when booking my next break for november but all seems to have fallen on deaf ears !!!"

- A FlipKey verified reviewer, December 2011 - verified booking

"The Steading apartment was a lovely, warm, comfortable retreat from the almost continuous rain we had during our stay, with beautiful views of the mountaintops, covered in snow during the time we were there. The owners greeted us on arrival, and had catered for our every need. The immediate area has lovely walks right out of the door, and the surrounding area is just glorious. Kinlochleven is within easy reach of so many 'must visit' places - Fort William, Ben Nevis, Glencoe and further afield. As seafood lovers, the highlight of our week was the Loch Leven Shellfish company just down the road, where we bought the freshest mussels, crabs and scallops that we have ever eaten. We can't wait to return to this beautiful area, and wonder if the waterfalls will be quite as spectacular on our next visit."

Jason - verified booking

"This is one of the nicest cottages we have stayed in. Really well-equipped with good quality things - everything thought of. It makes such a difference to have decent equipment to use and not just the cheapest that could be found as is so often the case.Very friendly welcome from the owner who lives next door. She was always available but also perfectly discreet. The cottage is just outside Drumnadrochit which is nice but a bit touristy for us. It is close enough to be able to walk in to go for a meal and not have to worry about having a driver. Note that the pubs all get booked up though and we couldn't get in on our first night so worth booking ahead perhaps. The Fiddlers was excellent when we booked for later in the week."

Melissa - verified booking

"We absolutely loved staying at Bobbin Mill Cottage and would stay here again in a heart beat. Shone was incredibly helpful and welcoming. We were running late for our arrival by about 3 hours and she even rang to check we were ok. The cottage itself was perfectly equipped making it feel like a home from home. The area is lovely and quite and a perfect central point to visit the highlands. Our holiday was 2 adults and 2 dogs and the even the dogs felt at home, with the enclosed garden being a huge bonus. The fact that both of the bedrooms had en-suites was fantastic it meant that we each had our own space. Shona and her husband have done a fantastic job on the property and we would highly recommend it to everyone."

Michael - verified booking

"Although my comments appear out of synch with previous visitors to this cottage who seem to have found the cottage to their taste, it wasn't mine.The kitchen was well enough equipped and the cottage was clean on arrival.There were a number of maintenance issues o/s when we arrived which should have been found and dealt with before arrival, and there was an unfortunate insect/lava infestation which marred the overall picture as well.I found there was insufficient furniture especially in the main bedroom and the the furniture generally was a little shabby.I did speak to the owner on these points and lets just say his customer service skills need honing."