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per nightRachel - Verified booking
I thought the inside decor was really cosy and beautiful and was surprised by the uplifting high ceiling and windows at the back of the lounge area with views of outside trees.
Lying in the hot tub with the trees and sounds of bird song was really relaxing and really miss that part of holiday. Please donât get rid of the hot tub as made the holiday extra relaxing. We were also surprised how close we were to sea; as walkable in 10 minutes. After couple of days discovered cliff path from top of lane hill; just outside houses area; I thought it was just someoneâs drive; was handy to walk the dog. Would be good if there was a cliff path sign there, but itâs just handily opposite the dog poo bin. The cliff path area was stunning, and surprised to find walk north to Chapel cove closer than we thought( although would be more of a trek with a young family and beach stuff to carry; so would be easier then to drive to);and amazed such a small cove had a really good cafe and toilets. Would definitely love to come back sometime. There is a friendly grocery store; which we should have used more but had arranged a Tesco delivery; also a great pub and a relaxing bar where you can order food. Also a chip shop that is open the later part of the week and weekends. The gift shop near bar has a great supply of beach type stuff if you forget anything, like flip flops, beach mats, towels. If you love the beach; you really wouldnât need to venture out of Porthtowan if the weather was good.
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Suzanne - Verified booking
We stayed here at the end of August 2023.
The property is surrounded by other holiday properties, parking was difficult and you couldn't always park outside of the property which did cause difficulties. The area by the hot tub needs some tlc, so we only went out there once. We had to contact the owners as we spotted a rat on the decking near the patio door. The maintenance person arrived to put poison down, but it did put us off going outside to enjoy the hot tub. The bedrooms are comfortable so no complaints, the downstairs area was small as the dining table is huge and takes up a lot of the space so it is difficult if there are quite a few of you in the property. The cleanliness of the property was average, we had a problem with the upstairs shower in the ensuite, it was taking forever to drain so you had to be careful not to be in there too long. The road up to the property is single track, walking down to the beach is difficult especially if you have children as when cars are going up and down there are not many passing places to get out of the way of the cars. Overall I would not return to this property.
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Louise - Verified booking
I left a message in the comments book which basically covered everything.
Lovely position, near beach. Road to it very narrow, Sykes say 3 parking spaces but only one when you get there and it states this in the property folder. Family member burnt his hand on a faulty radiator which later fell off the wall as brackets literally melted. This tripped the switch leaving us with very little working, including hot water in two bathrooms. Hard to contact anyone and had to use phone in nearby pub to leave message. Maintenance made live wire safe but was unable to fix/ replace. Left with one electric shower only do struggle for my elderly mother. Lovely welcome pack of cream tea on arrival, best hot tub and hot tub maintenance ever experienced. Homely feel, decor and comfort. Iâm sure we would return again but only if Sykes can promise all facilities are in good working order and give clarity on parking space/ spaces?? Also, give clearer directions please as I used Google maps to find exact address.
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Claire - Verified booking
There were a number of issues, as well as a number of recommendations.
Issues: - Really bad smell permeating the whole lodge. Seemed to be originating from the bathrooms - Frebreeze, air freshener and scented candles couldn't shift it all week. - Storage heater the front double bedroom didn't work. - We had to clean all of the plates, glasses, cutlery, saucepans and the grill, as they were dirty. - Remnants of a McDonalds was down the side of the sofa/under the table. - The cooker had been switched off - had to reset the clock to get it to work. Recommendations: - Lamps in the lounge - the lights are too fierce to relax. - Need bins in the bedrooms - Need a colander and a tablespoon in the kitchen. - The visitors comments book contains some local information, but we didn't find it until the last day. Recommend a client information pack including emergency numbers for doctors, dentists and the owners. Details of local shops, pubs and takeaways would also be useful.
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Peter - Verified booking
On arrival we found over 20 wasps which had been sprayed and were either dead, docile or quite lively!
! There was an awful smell emanating from en suite as the drain on shower had not been replaced by cleaner correctly. The owner of lodge was very amenable and fixed the drain and sprayed where the wasps were getting in. The smell from drain took a few days to fade and we kept finding the odd wasp up to the end of our stay. The lodge itself is ok but we found it to be very hot after the sun had been on it all day! There are not enough mugs, glasses or plates either to fill the dishwasher. The living area needs a lamp, the mattresses on beds are extremely uncomfortable and the en-suite and main bathroom need a mat to stand on after having a shower. The lodge is well situated for visiting most places in Cornwall as it is not far from the main road that runs down the length of the Cornish peninsular. The area surrounding the lodges is very quiet and fairly well maintained.
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