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per nightJacqui - Verified booking
Beautiful lodge.
Beautiful setting. A balanced scoring. Usually when looking to book a break away, photos can make the accommodations look bigger than the actual size, but we were really pleased that this was the other way around, the lodge being bigger than anticipated. Great space for a family get together. Open lounge and kitchen diner is perfect when socialising when cooking. The table space for eating is again great! The position on the site was perfect. Having a morning cuppa sitting on the upstairs balcony watching the birds & ducks was a real treat. A heron even popped in to help himself to morning breakfast. The hot tub was similarly a hit with a glass( plastic wine ones are there) of Prosecco, a bottle was left as a welcome pack. All rooms have their own heating regulation which is a bonus to meet a number of peopleâs temperature preferences. As with any underfloor itâs tricky to regulate âinstant heatâ so I would suggest regulating the heating (and time) in each room when you arrive based on your usual order preferences, rather than what the previous occupier has set them as. when we arrived some rooms were set at 30*! - we turned them down but the clock setting was set incorrectly so went extremely cold later in the evening as it had turned itself off in night mode. Easily rectified for the rest of the stay. While the Lodge is minimally furnished, again perfect for a holiday letting, Sadly taking a closer look the cleanliness wasnât the best. The fridge/ freezer hadnât been cleaned properly, food crumbs & sticky residue left behind, the chopping boards in the kitchen cupboard were greasy as was some of the cutlery. Dust and fluff underneath the beds. The hoover was stored in the utility room cupboard & stunk of damp. No mop or other floor cleaner. The starter cleaning pack didnât include any bacterial spray, only a 15ml washing up liquid, cloth & 3 dishwasher tablets, so wasnât sufficient products for cleaning before unpacking. After phoning the management company to find out where the requested cot was kept, I was quite shocked to find out it was kept in the utility room under the sink, not in one of the 2x bedrooms that had significant walk in wardrobe space, despite the the call handler explaining the reason being limited space. Not what I would call appropriate infection control. If the cleanliness issues could be resolved. I would have given this lodge a straight 10 and 5 stars.
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Suzanne - Verified booking
It saddens me to write that me & my partner were extremely disappointed with this lodge .
I had read some reviews prior to going that mentioned this particular lodge was a bit run down & that fixtures & fittings needed up dated , but thought these things would have been addressed since then & especially after lockdown & due to Covid . On arrival the lodge did look a bit dilapidated in comparison to the surrounding lodges , the wood is rough looking & tired . The lodge itself inside also looked tired when entering , the windows had dirty smears over them as if they hadnât been cleaned properly which made it look scruffy with the sun shining through . Foam Packers from the side of the sofas were hanging out or on the floor - which I presume were meant to keep the covers in place . On first impressions I would have expected a higher standard for the money which was £565 for the weekend. The grill tray & oven were dirty & had not been cleaned . Glasses & cups were dirty also . There was severe mould , cobwebs & dust down the back of the double bed in the main bedroom which made the room feel damp . All in all extremely upsetting that the lodge was not up to standard. On a positive note the location was great & surrounding facilities and we were blessed with the weather . We are local to the area & wanted to support local businesses after the last few years weâve had to help the local economy get back on its feet , but sadly Iâd not be returning to this lodge . This is the second review I have wrote via this email link & I have not had any response or feedback which is frustrating. I can forward some photos of the condition of the lodge that I have taken . Look forward to your response Suzanne Hemingway.
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Jeffrey - Verified booking
Firstly i would have liked more info about the fishing ahead of arrival, however as this turned out it was fantastic.
Lodge 24 is amazing and was only let down in my opinion by not having an enclosed deck area so my dog (Cockapoo) could wander around when the doors were open without visiting adjacent lodges! (But the neighbor's were all ok with his visits, some even giving him treats), but this would not deter me from revisiting. On arrival we had a welcome pack and everything was relatively clean and tidy. The main downside i noticed was a lot of fruit flies and spiders in the downstairs bathroom and corner of the lounge where the floor lamp was. Also the microwave and oven were a nightmare to figure out how to operate. They were both great equipment, however operating even the basic functions was arduous. Aside from the above all i would ask is that the hot tub area have better privacy screening as the current lattice screens do not offer much privacy. I also thought it strange that an 8 person lodge only had one under counter fridge in the kitchen and was expecting to find a freezer somewhere. Despite checking all the units i figured they didn't have one as most visitors wouldn't need any frozen food. It was only on checking out i found a floor to ceiling fridge freezer in the utility room lol. I swear i looked there too.... Anyway, Lodge 24 is exceptional and very well appointed throughout and i will hopefully return soon.
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Carl - Verified booking
It is very clear that the owners care with the little touches around the lodge from the robin on the kitchen blind to a wide selection of books.
However the lodge is well loved and needs some tweaks. From reading other reviews the sofa with no legs has been that way since at least June and we visited at the end of October. It did make it unusable for us as we are in our 50âs and my knees donât quite behave as they used to! Whilst we were there one of the legs on the other sofa broke. This was on top of a few other things we called maintenance about. They resolved everything in the afternoon we were out including getting a new sofa (with legs!). This was outstanding by the maintenance team but my counter argument would be if this could be solved so quickly reactively, why has the other sofa not been addressed in 4 months? Itâs a smaller lodge but itâs really cute and it would not take a great deal to make a 3 into a 5 as it has a brilliant location on a fabulous site. The hot tub is well maintained although it is quite noisy through the night. Limefitt is a gorgeous park which is quiet but quite beautiful. The on site Pub was great and there are lots of walks to be had from your lodge. We would definitely go to the park again as it really is so lovely. However, as cute as Robin View Lodge is we would question returning to stay there.
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Carl - Verified booking
It is very clear that the owners care with the little touches around the lodge from the robin on the kitchen blind to a wide selection of books.
However the lodge is well loved and needs some tweaks. From reading other reviews the sofa with no legs has been that way since at least June and we visited at the end of October. It did make it unusable for us as we are in our 50âs and my knees donât quite behave as they used to! Whilst we were there one of the legs on the other sofa broke. This was on top of a few other things we called maintenance about. They resolved everything in the afternoon we were out including getting a new sofa (with legs!). This was outstanding by the maintenance team but my counter argument would be if this could be solved so quickly reactively, why has the other sofa not been addressed in 4 months? Itâs a smaller lodge but itâs really cute and it would not take a great deal to make a 3 into a 5 as it has a brilliant location on a fabulous site. The hot tub is well maintained although it is quite noisy through the night. Limefitt is a gorgeous park which is quiet but quite beautiful. The on site Pub was great and there are lots of walks to be had from your lodge. We would definitely go to the park again as it really is so lovely. However, as cute as Robin View Lodge is we would question returning to stay there.
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